The Camry 2018 XSE with Red Interior had me at hello. Thanks to William my prayers were answered…read more I was praying for a new car (Acura), but thanks to William J. McCormick, he turned a Honda lover into Toyota lover. He offered to help step up all the technology, which was fairly simple. He was awesome enough to place my tags on my new car and filled up my gas tank. He went out of his way with the fueling, it was after business and he paid. We did the business Friday night. I drove alll weekend and Monday, he was nice enough to check to see how everything was going. If you are in need of a new car William J. McCormick is the 1 to see!!

This facility always over books or they double book, they're always screwing up the appointments,…read moreand then blame you for the mix up! The service on the car was fine; it's the people that are responsible for booking appointments that are incompetent. I'll take my business somewhere else from now.

Took my car in for minor damage, left with more damage done to my car then to begin with, and a…read morehalf ass fix to the beginning damage. They also put hundreds of miles onto my car and conveniently didn't record the miles till a week after drop off. I have also noticed the license plate was bent to put my back bumper on and car also has codes coming up for areas of the car that weren't even to be touch

Absolutely horrible service took my car in for inspection sticker and they tried to say that there…read morewas a laundry list of fixes that turned out to be a lie don't trust these guys they are dishonest crooks

I work at Dutch Miller Subaru in the detail department, I noticed I had a flat tire on my lunch…read morebreak, so I took it up front too service and i had a screw in my tire that could not be plugged do to a saftey hazard, so instead one of there top guys Andrew gave me & installed a very good used tire for completely free! Those guys in service are great and it really helped me alot and saved me about 150-200$!

Dishonest about warranties and junk fees, tacked on almost 10k on top of sticker price sold as "oh…read morejust a few more bucks a month". We ended up paying 10k over what a used car was worth and that's been the biggest financial mistake of my life. Do not fall for the stealership 'deal.' Just get a fb market place car.

So I got a job here on Jan 6 2016. I was excited since it's a job n anyone should b excited when u…read morebeat out the other candidates. Yes I knew going in it was. Commission only Job which made me work at my best. I was shocked as anyone would b since its in a two story old house. But I didn't let looks deter me away. U could say I was an Internet salesperson. I had to advertise on various groups in different counties on fbook but not in the counties that the other girl did(ex. Putnam, Kanawha). I heard a guy did drive 8hrs one time and didn't even buy the car. So I was hoping that I could reach ppl in the outer counties. But I was met with some hate such as why r u advertising here? But that was in Morgantown and in Berkeley county. So the northern panhandle didn't have any leads for me. The job started as me going up there one day for about two hours and the lady showing me what to say. So when I got home I went to advertising away and writing down everyone I talked to. I did maybe 3 apps a say but I bumped all my groups and worked all day. Some ppl said I was on the phone or iPad too much lol. So they're closed maybe sun n tues I know at least tues. The job on advertising was easy but anytime I'd ask the lazy about a vehicle she said they had problems so it was tough cause ppl ain't going to put in an app if there's not a car they don't want. I even asked for. List of cars that I could sell since that happened a lot. I was also told not to blast the new vehicles that I saw on the fbook page because they hadn't been inspected yet but u could clearly see on the fbook page just not the website and ppl were asking on the fbook page about those cars. On Jan 13 I was called up there and told I was let go because I wasn't getting enough apps in like 15 a day. Well I had no idea I had a quota n also I had only worked a week. I just started. I was disappointed and mad because of it. But it is what it is. Ppl kept asking me about there apps and I told the,what happened . One guy said he out in an app and told his friends too. I did see where his friends commented on my post. He then said something about fraud or scam and thought he should call the irs because they had his info. I never told him to do anything like that but idk if he did. I had to delete so many groups and posts and messages it was time consuming and made me angry at what happened. Idk if I would recommend this place or not. My first car was new and the I used fbook to buy them.

buyer beware we bought a car from them lil over a year ago all was good till we took the car in to…read moresee if an ac issue was coverd by our warrenty and their mechanic messed the car up long story short after a month of having our car and threats of a lawyer and calling the better busness bureo and fighing with rob the owner they took our car to a differant place that did fix it he refused to take care of bill and pretty much said f u to us and never took responceability for what his shop did dont want to even give a star but had too

Awesome people do deal with. I have to say it was the best experience I have ever had buying a new…read morevehicle. The sales man the internet sales person and the finance manager were all wonderful. Highly recommend this dealer to anyone. Jason

2023 2500HD diesel was in "limp" mode; even though the diesel mechanic went home, Calib told me to…read morebring it in (since we were traveling for holidays ; already 5 hours in and 5 hours to go;).. The team fixed the truck (which was under warranty, but the whole time allowed out 2 dogs inside with us while it was cold. the whole staff was very thoughtful and took care of us during a very stressful time. we would travel from our house to trade in or trade up on our new vehicles because of their above and beyond service. Thank you staff, calib and Joe Holland.

From my very first contact with the body shop, my vehicle repair needs were addressed in a very…read moreprofessional manner. The estimate was prepared within 15 minutes. Their staff contacted my Insurance Company and within an hour I was told by the Royal body shop staff of my final estimate. A repair date was established and my vehicle was ready to go as promised. My vehicle was washed and cleaned inside and out, all of which was not expected. If I would ever need to use Royal's body shop again, I would not hesitate to do so. I would also recommend their services to all my friends and acquaintances.

I took my car in for service and everything was done quickly and efficiently. I'd go againread more

So I know this is true Kia location, but I purchased a Jeep grand Cherokee from the Chrysler…read morebuilding right beside this one and the sales team was really really nice The service department on the other hand is entirely different animal. They are rude, condescending and dismissive.

Keep this in mind if you do any business with Pauley Motor: if they need a part for your vehicle,…read morethey will order it through DoorDash, not tip anything at all, and have someone that is working a job and trying to make a living drive ten miles from Advanced Auto Parts, costing that person time, gas, and essentially making them pay money out of their own pocket to deliver the part.