Just don't . Started off nice . Then turned bad when they were called out for trying to upsell an…read moreitem that Toyota offers for free . Then got upset after we didn't rush buy a "deal" . Wouldn't recommend

Service after the sale! Worst car buying experience I've ever had! Friendly, accommodating and high…read moreenergy in making the sale but very lackluster and non caring after the sale. Excuses like we are short on techs and scheduling service appointments are unbelievable. A week or more behind when scheduling even the most routine (5000 mile) checkups. I could say more but the picture is clear! No service after the sale!

Took my car in for minor damage, left with more damage done to my car then to begin with, and a…read morehalf ass fix to the beginning damage. They also put hundreds of miles onto my car and conveniently didn't record the miles till a week after drop off. I have also noticed the license plate was bent to put my back bumper on and car also has codes coming up for areas of the car that weren't even to be touch

Absolutely horrible service took my car in for inspection sticker and they tried to say that there…read morewas a laundry list of fixes that turned out to be a lie don't trust these guys they are dishonest crooks

I recently had to move out of state and needed to sell (not trade) my car fast! I was advised to…read morego to any of the Dutch Miller Dealerships so I chose Subaru which was closest to my home. The staff was friendly, nice and efficient and even drove us to the nearby U-Haul to get our truck!!! I also learned more about the patriarch of the business, Dutch Miller, a genuine WWII hero!!! What a story!!! Thanks to all!!!

Horrible to deal with do They do not support what they sell…read more I've been a repeat customer for ten years To just be let down

So I got a job here on Jan 6 2016. I was excited since it's a job n anyone should b excited when u…read morebeat out the other candidates. Yes I knew going in it was. Commission only Job which made me work at my best. I was shocked as anyone would b since its in a two story old house. But I didn't let looks deter me away. U could say I was an Internet salesperson. I had to advertise on various groups in different counties on fbook but not in the counties that the other girl did(ex. Putnam, Kanawha). I heard a guy did drive 8hrs one time and didn't even buy the car. So I was hoping that I could reach ppl in the outer counties. But I was met with some hate such as why r u advertising here? But that was in Morgantown and in Berkeley county. So the northern panhandle didn't have any leads for me. The job started as me going up there one day for about two hours and the lady showing me what to say. So when I got home I went to advertising away and writing down everyone I talked to. I did maybe 3 apps a say but I bumped all my groups and worked all day. Some ppl said I was on the phone or iPad too much lol. So they're closed maybe sun n tues I know at least tues. The job on advertising was easy but anytime I'd ask the lazy about a vehicle she said they had problems so it was tough cause ppl ain't going to put in an app if there's not a car they don't want. I even asked for. List of cars that I could sell since that happened a lot. I was also told not to blast the new vehicles that I saw on the fbook page because they hadn't been inspected yet but u could clearly see on the fbook page just not the website and ppl were asking on the fbook page about those cars. On Jan 13 I was called up there and told I was let go because I wasn't getting enough apps in like 15 a day. Well I had no idea I had a quota n also I had only worked a week. I just started. I was disappointed and mad because of it. But it is what it is. Ppl kept asking me about there apps and I told the,what happened . One guy said he out in an app and told his friends too. I did see where his friends commented on my post. He then said something about fraud or scam and thought he should call the irs because they had his info. I never told him to do anything like that but idk if he did. I had to delete so many groups and posts and messages it was time consuming and made me angry at what happened. Idk if I would recommend this place or not. My first car was new and the I used fbook to buy them.

buyer beware we bought a car from them lil over a year ago all was good till we took the car in to…read moresee if an ac issue was coverd by our warrenty and their mechanic messed the car up long story short after a month of having our car and threats of a lawyer and calling the better busness bureo and fighing with rob the owner they took our car to a differant place that did fix it he refused to take care of bill and pretty much said f u to us and never took responceability for what his shop did dont want to even give a star but had too

2023 2500HD diesel was in "limp" mode; even though the diesel mechanic went home, Calib told me to…read morebring it in (since we were traveling for holidays ; already 5 hours in and 5 hours to go;).. The team fixed the truck (which was under warranty, but the whole time allowed out 2 dogs inside with us while it was cold. the whole staff was very thoughtful and took care of us during a very stressful time. we would travel from our house to trade in or trade up on our new vehicles because of their above and beyond service. Thank you staff, calib and Joe Holland.

July 19 2025 I bought a 45000 chevy duramax diesel 1500 Z71. It has been broke down and in the shop…read morenow for the third time. I am a travel nurse and they have cost me 1000's of dollars with me missing work and I had to pay for a rental out of my pocket. They called me every day wanting me to buy this truck and I wondered why the first owner hand picked this truck and paid 64000 for it to trade it in at 32000 miles. I am very unhappy with my whole buying experience now with this place and I am looking into a lawyer because I shouldn't be without a vehicle this many times as I have with in the first 90 days of my purchase. Can anyone help with what I should do next.

From my very first contact with the body shop, my vehicle repair needs were addressed in a very…read moreprofessional manner. The estimate was prepared within 15 minutes. Their staff contacted my Insurance Company and within an hour I was told by the Royal body shop staff of my final estimate. A repair date was established and my vehicle was ready to go as promised. My vehicle was washed and cleaned inside and out, all of which was not expected. If I would ever need to use Royal's body shop again, I would not hesitate to do so. I would also recommend their services to all my friends and acquaintances.

Update: Following my previous appointment in May, I heard something flapping under my car. I found…read moreit to be half of my oil pan cover. It was held on by one bolt out of four. The cover appeared to be cut in half with a cut off wheel. The dealership informed me on the phone that they 1000% do not cut things off of people's cars. I handed over the remaining piece to the service center. The employee appeared surprised by its appearance. The dealership had one in stock and replaced it free of charge. I sincerely believe that the oil pan cover was cut in half during my last service appointment. I didn't have any issues with this appointment that I'm aware of.

Bad they told me trans fluid change would be 329.00 when it was over charged me 429 and some change…read moresaid the additional charge was for oil disposal. Shouldn't I have been told this up front?

Everyone was so friendly. Mary Beth was very patience with us and couldn't be a better saleswoman!!…read moreShe was also very fun and NOT boring to work with it!! Johnathon was also very nice and friendly during the whole thing. I definitely recommend buying a car with them!!

Good company, great staff, i looked a a car they had posted for sale. A lady called me and asked if…read moreI knew what kind of vehicle I was wanting. She said she had it noted and they'd call if they gotten any in. Less then a week latter I got a call back from a gentleman. He Said they had gotten a car in that seams to be exactly what I was looking for. We went to Huntington. One look is all I needed and I knew it's exactly what I wanted. Ya see, my husband and I had gotten our first new'ish car in February of 2019. It was a 2016 Nissan Pathfinder. O it was the perfect car, it was perfect size. I wanted a 3 row seater because I have 3 kids, sense I live in McDowell Co. West Virginia I wanted something I could lock into 4 wheel drive; We have some rough winters and rougher roads. But I didn't want anything big like a van or a traverse. When I seen The 2016 Nissan Pathfinder, I fell in love, it matched my demands perfect, but there was 1 problem. The 2013-2018 Nissan pathfinders didn't have Bluetooth music streaming. Your iPhone had to be plugged into usb for music. that was just something we'd have to live with. So we got the 2016. Not from this car lot. It was a different company for that car. Unfortunately 6 weeks after we got the 2016 someone ran me off the road into a deep ditch. The passenger side undercarriage almost directly between the front and back doors hit the ground hard when my wheel went into the hole on the side of the road. The curtain air bag deployed and the passenger side seat air bag deployed. The insurance declared it a total loss. I cut the air bags out and drove it as is for right at a year before deciding to turn it in. The insurance company set us up with a rental through enterprise rental. That's where enterprise sales come in. As I'm trying to find the renal site to schedule my rental pickup I came across enterprise car sales. I explained that I wanted the Nissan Pathfinder 2020. Because I loved the 2016 so much. But I wanted music streaming had to be Bluetooth. within the week this gentleman called. When we got there everything seamed to be in order. But then the financing bank for the 2016 wouldn't give us the go ahead. The new bank needed the old bank to show that the 2016 was paid in full so we wouldn't be on the hook for 2 vehicles. It took 2 weeks after we paid the down payment. Before we could actually bring our car home. In mean time we're driving a rental. The insurance company had quit paying for this rental 7 days after we gotten it because the 2016 was considered a total loss. The gentleman at enterprise car sales said that sense we already paid the down payment for the 2020 and the bank was holding us up. Then he would contact enterprise car rental's and explain to them what was going on. The rate for the rental was $37 daily the insurance company was only paying $30. But enterprise rentals was hounding me to come and sign a different contract that was going to rase the rate from $37 daily to $98 daily! I don't know anyone that could afford that kind of rate to rent a car for any reason. So I explained this to the gentleman at car sales. He called the rental company and had a little trouble with them, but alimentally got the charges lifted for a week. Then the wait went into week 2. So he called the car rental and argued again. And got those charges removed from my account. After 2 weeks we was finally able to go get or car and bring it home. The prices are great as well. We did look at a diff 2020 pathfinder at a different car lot. The car was a modal below the SL so it had less features and was $10,000 more on over all price. The people at that car lot was pushy trying to make us take that car. That's for a different Yelp review. As for this car lot and the people that work here. I absolutely recommend stoping I or calling their office if you looking for a replacement vehicle or just wanting to add an additional car to your household. They have a great staff that actually listen to what you want, and with the best competitive prices I found from looking online and in person. Great please. I wouldn't recommend renting a car with the enterprise rental. But enterprise car sales in Huntington is wonderful. Hope I don't bore anyone with leaving such a long in detail review.