I had an appointment with Olga today. She is amazing, My…read morehair after cut and blow dry looked like a million bucks. I will definitely return! Thank you. You are the best. Maria X

Dodgy dye job…read more.. Please don't go here and get any colour done. The cut and blowdry was great but unfortunately my highlights were streaky and hideous (I'm naturally dark blonde/light brown anyway, so to make it look so streaky is quite the accomplishment). Think Rogue in the 2000 film X Men. Yes, there was one random white streak at the front, like i'd been electrocuted. On the upside the staff are all welcoming and friendly and the interiors are stylish, with a fantastic location (just opposite Hampstead tube). More than that it's only fair to say that (after a cancellation on their part and having to chase with a few emails), they did arrange for me to have it re-done, free of charge, and they handled the whole thing in a very professional manner. But that isn't enough for me to warn people off!

Positive points 1- spacious and trendy interior…read more 2- good quality products (shampoos and hair colours) Negatives 1- pricy 2- staff who are mainly expats don't seem very experienced when it comes to hair colour in case you need to change your hair colour this is definitely not the place to go to But if you prefer to go for similar look, colour over and over again then you are safe there because they don't take risks and they don't have creativity Will still go to there because I am after hair colours that are primarily natural

I have come to this salon many times, and have brought my cousin here as well. I feel pampered and…read moreappreciated in this place, the staff is lovely, accommodating and always cheery. It's an upscale clientele here but there is nothing snobby about the place. Just attentive and kind. I like natural looking colour and Aveda is known for that. I have a custom mix created for me in LA with my longtime Aveda hairdresser there, and they perfectly match it here. Can tweak the colour with toner. These people are experts in colour. Jessica is a remarkable talent in blow drying. The best. I'm a weekly regular.

Renata has been cutting and colouring my hair for a good 20 years now. It is always a pleasure to…read morevisit her salon with the confidence that you're going to leave with a great cut and colour. My hair is admired by friends and even people I meet on a daily basis. Renata has a professional and friendly manner and her charges are consistent. I have tried other hairdressers when I've been unable to get an appointment with Renata but no one compares to her care and dedication to providing the best hair cut. Thank you. Tess

I have been using Renata Jon for a few years. I have been happy with her styles. She has good…read moreideas. But she can be moody at times. She never apologises if she makes you wait. It is a shame as I used to like the styles she used to choose for me. I have never ever been late going to her. But I often had to wait or go and come back after some time as she has been still finishing the work for her previous customer. She would never apologise for making me wait!! What a shame!!

I signed up to Yelp so I could write a positive review about Shogo. He did wedding hair for me, my…read moremom and bridesmaids - so quick, professional and kind! 4 different hairstyles, all beautiful! My hair trial was also very reasonably-priced too. Very happy with Shogo and will be returning to him as my regular hairdresser in future.

I've been twice and work with Cormac (sorry if I'm spelling your name wrong!). The salon is lovely…read moreand in a good location in W. Hampstead (though you'll have to walk a bit to get to it from the tube/overground/train). My hair dresser is very knowledgeable and has given a great colour and cut (tough to find with curly hair). You are offered a variety of drinks, including wine, which is lovely (though I'm usually there in the morning so just go with water). I will return (and the best thing about this is you get money off your next appointment when you book that same day). The only downside is having to use my debit card versus a credit card (which I use to get airline miles).

Just came back from a deep tissue massage with Alexandra, and it was wonderful. She mentioned…read morehaving a background in physical therapy; it was clear she knows the human body very well. I've been having trouble with my shoulder lately and it was well on its way to turning into a frozen shoulder, but she worked on that and my sciatica nerve, and I'm now standing straight and able to move around. I'll likely be sore tomorrow, but it's clear she made a difference. I'm not sure if the massage is a new offering, as it's not on their website and the service is a bit odd - the therapy room is very small, and Alexandra had to move my table once or twice during the massage to manoeuvre around it.

Absolutely, positively the worst experience of a haircut ever…read more OK - the price for a men's cut without a wash is cheap at £11 - but theres a reason for that. The staff - who change every 3 or 4 months - are utterly untrained, never listen, and are completely and damagingly incompetent. My hair was cut this morning - clipper were used on the back, and the "cutters" (ha!) hand slipped twice leaving two completely bald patches; the scissor cut at the front is ragged, uneven and patchy. When I complained their was just a shrug as if to say "s*** you." Absolutely avoid - this place is the worst in north-west London

Went to this hairdressers on Saturday to get a full head of highlights and a cut. Reasonable price…read more(£105 all up including blow dry) however what let this place down was it's cramped feel it's a very small shop (over two floors) and the whole time I was there people were rushing up and down the stairs and squeezing past. The guy doing my hair obviously ran the place as every 5 minutes someone would interrupt his work to ask him how much they should charge someone or if he could just check on what they were doing (quite frustrating when it takes a long time to get highlights done!). In the end I was fairly happy (although I needed toner and was not offered it so hair came out slightly golder than usual). Last but not least, when I finally went to pay with credit card I was told they take cash only or offered the option of a cheque so I was forced to draw money off my credit card at the nearest bank. Not ideal! I would only recommend if you wanted a haircut for cheap, not worth the hassle just to save a bit of money on colour.

It was my second time at TS Hampstead and I left with a great haircut, looking like a million bucks…read moreagain - thanks, Joel! They're all a friendly bunch and I'm so happy I've found this place. Btw. they give amazing head massages while washing your hair :)

WARNING: Do NOT book via the automated system…read more I booked to get my hair cut, couloured, and blown dry via the automated system. I got a confirmation email stating that if I had to cancel within 24 hours I would still owe half the amount (approx £100) for missing the appointment. Fair enough - I appreciate that and would have honored it if I had to cancel at the last minute. As it turns out, I left work early and got to the salon promptly on time. I was told they didn't have my booking. I showed my confirmation email (with fee for cancellation). Then, I was told they were having problems with the automated booking system, that no one was available to do my hair - I would only be able to have either the colour done or the cut - not both. AND the service would in any case be with a junior stylist (I had booked with a senior and was willing to pay for it). Uh, no thanks. One star is for the hypocrisy of charging customers half of the cost for cancelling within 24 hours and not offering the customer any compensation when the customer took time away from work and the salon cancelled at the last minute. Bad business practice, Trevor Sorbie. You shouldn't expect to have it both ways. I'm taking my business elsewhere even though the staff in the salon seemed very nice and were very apologetic. Hence, warning - call in to the salon like it's the 1990s, don't trust the automated system. Here's an idea, why not discontinue use of the automated system until it works? Anyway, lots of good reviews so I'm hoping this warning helps you avoid my issue (and get to love the salon like everyone else).

Saw this place as I was walking by and they were happy to help me without a reservation. Got a…read morenice haircut here from a lovely hairdresser by the name of Aneta. Nice head massage during the wash also, and the chairs you sit in for a wash are massage chairs which is pretty awesome. I will probably come back for coloring.

Ended up with yellow hair and on top of that the manager didn't even want to amend the damage…read more Quite rude as well. Had to visit the HQ to complain. I was sent to T&G Farringdon for a new color altogether. Got from blonde to brunette in just 1 week as notjing else could be done - not ideal especially if it wasn't even a choice. DO NOT VISIT

It's taken me a long time to write this one. Sign outside said woman's haircut £25…read more Ok then. Pros: - Walked in, got an appointment and only waited a few minutes for my turn. Cool! Cons: - I think this salon is supported or partially owned by a certain hair care product company because she wouldn't stop chatting away about the shampoo and conditioner, trying to sell me some for later. As did the stylist later when he was putting product in my hair. - Stylist gave me a mom mullet with sideways bangs...or front layers with asymmetrical fringe as he called it. - Went to the counter and they charged me 45 pounds plus tax. For a "senior stylist, long haircut"....my hair was a little above my shoulders. After it had grown out a bit and I cut my fringe back into a straight line I didn't mind it but that's not what's supposed to happen after a haircut. I didn't say anything about the charge at the time, I should have mentioned the sign outside but I was just too shy.

Very nice hair salon, went for a haircut and it turned out exactly how I wanted it to. I got a…read morewash, cut, and dry for 30. Reasonably priced. Men's cuts are cheaper, my boyfriend got one from here as well and it turned out great. The atmosphere, decor, and staff are very trendy and stylish. Just want you want from a salon!