Love the manager Agnes and all the staff . They always will get you in when they can .read more

I don't particularly rate paying £175 plus extras for a balayage, only to end up with basically no…read moredifference in the colour. Initially I was told 'it will lighten up as the toner washes out', but numerous washes later it still looks.... Exactly the same. The ends look maybe a hint lighter, but I've seen bigger changes in my hair colour just from spending more time in the sun. It doesn't feel great when you tell your friends you've had your colour done and the reaction is '...really, what did you change?' I understand that I was starting with coloured hair, but I have had it lightened before, starting with a much darker colour and a different salon was able to get it to platinum blonde in one session. Don't get me wrong, the team were really lovely and hospitable when I was getting the haircut done, and if all you need is a cut this place will do great. However, I don't think it is great customer service if I come back to explain the result still isn't as expected, and the solution offered is to just pay for another session. I will. Just not here. And for the record, if you are using foils, it's not a balayage. See the second sentence of the definition if you just google 'balayage'

I was in desperate need for a haircut last Saturday and not for any particular reason-just because…read moremy split ends were crying for help. I turned to my helpful friend Yelp for some assistance in finding a place in Richmond I could get a cut in between shopping breaks and came across A&N which had some great reviews. I've worked past this salon a few times while in Richmond but never noticed it. When I read the reviews on Yelp, I thought to give it a try. I was looking for a cut and dry but they could only do a cut at the time I wanted. Hesitant of two things, the fact that it was freezing outside and I didn't want to be cold and also the fact that I've never tried this salon before, I had to think about it. As I continued to read the reviews, I decided to take the plunge and book for 2:30pm. I called around 12pm for an appointment. As I walked in, I noticed how nearly organised and clean it was and that's important to me. The salon is a small shop with two male and two female hairdressers from what I saw. The staff were nice and took my coat and scarf when I walked in. Within 30 minutes or less, I got a wash and new haircut. My only issue is the fact that I felt as though the lady (dark hair, can't remember her name) was judging me because of my split ends and didn't really pay attention to what I was saying. Nevertheless, I got a nice cut so she must have some multi tasking ability with a "let's get it done quickly" personality. My haircut was £28 and because I checked into the salon through yelp, I get a men's cut for £12 instead of £16. That would be of some use to someone.

Really great spot. Not easy to find a place to trust when you are overseas. Glad to have stumbled…read moreon this spot. Very helpful and patient staff

I have what many might classify as "Hair ADD" -- I'm never satisfied with the color/length/shape of…read moremy hair, and feel the need to change it up every few months. So when I first moved to London, one of my first priorities was finding a suitable hair salon that had the certain appeal and charm that I was looking for (i.e. Hairdrezzers on Fire in SD -- previously reviewed glowingly). I like my hairdressers with tattoos and weird haircuts. I like my salon to have interesting magazines to read and good music playing in the background. Sugar seemed to fit the bill. I happened upon it while walking down the road one day and was immediately struck by the fun colors and the vintage piano (which doubles as a check-in desk) in the window. Chandeliers hang from the ceiling, a floor-to-ceiling mural of a rockstar on stage adorns the wall opposite the coffee bar. Yes, coffee bar. I knew I'd found the place. I only went in to get my hair coloured, not cut. (side note: I put a "u" in colour... I should get extra points for that) All the staff were very friendly and attentive. I was in there for about 3 hours, while I was processed and re-processed, going from mostly blonde to completely dark. The reason they didn't receive 5 stars? They styled my hair in a very "mother at a hair salon in the 90s" way. Who uses round brushes any more? Who uses MOUSSE? Other than that, I'm happy with Sugar and will try them again for a cut.

I have what many might classify as Hair ADD -- I'm never satisfied with the color/length/shape of…read moremy hair, and feel the need to change it up every few months. So when I first moved to London, one of my first priorities was finding a suitable hair salon that had the certain appeal and charm that I was looking for. I like my hairdressers with tattoos and weird haircuts. I like my salon to have interesting magazines to read and good music playing in the background. Sugar seemed to fit the bill. I happened upon it while walking down the road one day and was immediately struck by the fun colors and the vintage piano (which doubles as a check-in desk) in the window. Chandeliers hang from the ceiling, a floor-to-ceiling mural of a rockstar on stage adorns the wall opposite the coffee bar. Yes, coffee bar. I knew I'd found the place. I only went in to get my hair coloured, not cut. (side note: I put a u in colour I should get extra points for that) All the staff were very friendly and attentive. I was in there for about 3 hours, while I was processed and re-processed, going from mostly blonde to completely dark. The reason they didn't receive 5 stars? They styled my hair in a very mother at a hair salon in the 90s way. Who uses round brushes any more? Who uses MOUSSE? Other than that, I'm happy with Sugar and will try them again for a cut.

Family run hairdressers with lovely lovely staff. I have been getting my hair cut here for 7 years…read moreand am still always pleased when I go. They recently had the inside re-done and it is lovely and modern. I really recommend Adam - who is my hair dresser. He does very good colour as well as cuts. He also cuts my sisters hair, who can be a tad fussy.

I have ben going to the saloon for 4 years, Marc is my hairdresser. The staff are friendly and…read morealways listen to what I want. I highly recommend the saloon

Went to this salon based on several recommendations and am somewhat disappointed. The staff were…read morefriendly but a bit short with me. They were too busy chatting with regular customers who they seemed to know quite well. I didn't feel like the stylist actually listened to me as I wanted my hair in a new style and quite a bit shorter but ended up with a cut that looks exactly as the one I came in with, just a bit shorter and more refined. It's not a bad cut, they definitely know what they are doing, I'm just disappointed to have paid 40 quid for a cut that looks exactly as the one I walked in with. The salon itself is small, tidy and welcoming. The staff seem to know what they are doing, maybe I just caught them on a bad day, I'm not sure. I won't be returreturning myself, but if you live in the area and are looking for relatively straightforward service, it may be worth a visit.

I went yesterday for the first time to Blondes & Browns after reading the previous review and after…read moreloads of unsuccessful attempts looking for a good hairdresser who actually listens to you but gives you good advice too, i decided to try. Not only I received really good customer service, I felt really comfortable and welcome. Sarah was the stylist who did my hair and she was fantastic. Definitely I will be back and highly recommend it, great service and hair cut without the price tag of the kinds of toni&guy.

Don't expect luxurious or fancy stuff at this salon. What it prides itself on is its Japanese…read morehospitality. I had my haircut and colour done, and I've got to say the colour is amazing! They are willing to mix colours for you and would kindly advise you on what might work or would not work. Ever experience trepidation after a haircut? I sure did, but it didn't happen at keisuke hair salon. In fact I left with amazing haircut and colour, and had in fact received compliments from it! In keisuke hands, you can trust. Oh, and did I mention that no one here would push you to buy any products etc, bonus! ;)

From the owner: Keisuke Hair Artists offer a traditional Japanese stylist salon experience, with fully trained &…read morequalified Japanese (English speaking) stylists. Awarded 4 Stars by the Good Salon Guide salon but without the hefty price tags, just £29 for ladies & £24 for mens cut & blow dry which includes shoulder massage! Mobile bridal services for hair & makeup are offered within the London as well as surrounding areas by the director for weddings, special occasions and photo shoots.

Good haircut, prompt appointment, convenient location next to Gunnersbury station and Steve is an…read moreexcellent conversationalist. Highly recommended.

Staff are friendly, they keep to their appointment times & actually listen when you explain how you…read morewnt to look when you walk out! One of the cutters does eyebrows too. Staff cut children's hair (cost depends on age of child) and are accommodating with keeping fringes trimmed (you don't have to pay for a complete cut)

Well, the secret's out! This is where I've been coming to have my hair cut for the last 15 years…read more Ok, it's moved locations in that time, but I've stuck with Paul & Robert for their quality concern. Obviously I go because I'm happy with their "work", but I've always enjoyed the relaxed atmosphere & banter. To be honest, I'm probably not representative of their clientele - being a middle aged male looking for a wash & cut. Their strength seems to be in colouring & more creative styling. And to survive for so long is testament to the quality of their product (Chiswick is teeming with hair salons, boutiques & barbers). They've just extended into lifestyle treatments & I'm sure they'll do a grand job of delivering a quality service around this too.