The gentleman who helped us was patient and kind and explained everything. The prices were fair…read moreand they had a "showroom" that held many options to be able to check out possibilities. His belief is simple: we don't work with healthy people, we work with the sick and hurt and older people and we need to accommodate them. Opened 7 days a week and easy to get to. Purchased a transport wheelchair that had to be light enough for my mother to be able to put it in the car. Absolutely got it right!

I was very satisfied with my experience renting a mobility scooter from JK Medical Supplies. I…read morerecommend them if you are looking for such a rental in the extended D.C. area. I rented mine directly from the shop on Edsall Rd., but if you plan ahead, they will deliver the scooter to you and they offer a 24/7 service to help with issues that arise. I did not have any issues, so I cannot directly confirm how that works. My family decided at the last minute that one of our adults would be better off with a mobility scooter because her health issues make any walking tour a strain. The first place I called did not answer and wanted me to leave a message. I didn't have time to wait around for a callback, so I kept trying. I feel so lucky that the second call I made was to JK Medical Supplies! They were so helpful and so nice and knowledgeable. They even gave us ideas about activities in the area that we could do. The scooter they rented to us is a Vive 3-wheel. They made sure that it was the right size for our needs and gave us a demo of how to operate and transport the scooter. The scooter was in excellent condition and it worked well for us. In addition to concrete scootering, we took it on a day hike trail in the Shenandoah Valley. We checked with the visitor center for scooter-friendly hikes. The trails there are smooth enough, but we had to turn around when we got to the uneven rocky area with the obvious horse (ahem) trail. As far as the scooter itself, I would say the 3-wheel is excellent for touring in D.C. and flat, civilized areas, but if you want more adventure with the rocks and the horses, you'll definitely want to ask them for a more rugged 4-wheel with higher clearance and more lateral stability. I spent some time talking to them about their business and they claim that they are often called by a hotel concierge to remedy a delivery issue from less reliable rental companies (I thought about that company that didn't even answer the phone). They sound very dedicated to customer service. I did not need anything above and beyond, like middle-of-the-night service or delivery, but I did see firsthand how customer-friendly they are. It is very hard to find good customer service, but JK Medical shines in that regard. They also claim to personally research each product the sell/rent. They have a lot more than scooters. Our family member had a big smile on her face and laughed at being able to leave the rest of us in the dust, for once. It was a big contrast to what we usually deal with: a grumpy, droopy, sad face. Thank you JK Medical for making our visit to Virginia and D.C. a lot less strenuous and a lot more fun for our family!

I highly recommend Zask medical supply located in Alexandria, Virginia. They have the most highly…read morereliable products and outstanding customer service. Tony and the team make themselves available any time to assist customers in product selection, product use and navigation of relevant APPs. The Zask Medical team are also highly experienced in many of the subtle nuances that are important for deciding between different medical supply products. That are particularly experienced and the use and nuances of CPAPs For new CPAP owners Tony and his team take the time to provide detailed instruction and subtle nuances about operation that you don't ordinarily find in the manuals and even on the online information on YouTube. For experienced CPAP users Zask is also quite amazing. They take the time , if you ask, to help you in navigating the various Apps related to various medical products. This is above and beyond what you would get from most retailers. In addition, the ZASK team are very good about supply product service. ......And not just products that they sell. I was having trouble with a resmed travel CPAP that I purchased a couple of years ago from another retailer and Tony was kind enough to help me fix a problem without any charge-- just as a courtesy for being a customer. I can't say enough good things about Zask !!!

Friendly, efficient staff with a wide inventory of products. I rented a knee scooter at a better…read moreprice than others in the area.

We Went Here Right After Our Appointment Nearby To Take A Look At Availability Of Some Scripts For…read moreMedical Assistance. The Place Was Mildly Hidden Away But To Our Surprise It's A New Location In Fairfax As Their Main Was Out In Maryland. We Rang The Doorbell & Got Help From Steve Who Was Very Helpful Showing Us The Broad Selections + Options Of Medical Supplies & Made The Process Smooth With Already Knowing What Options Were Covered By Health Insurance & What Was Not Which Made The Decision Process Easier For All Of Us! Thankful That One Of The Items Was Covered By Our Health Insurance & The Other Was Decently Priced Plus Given A Free Grabber From Our Salesman Steve!

Superlative service when we needed it most! My husband was barred from reentering the Regency Care…read morenursing home where he had been for three months after we took him for assessments. We were completely unprepared for him to be home. I called Spectrum late in the afternoon on a Tuesday and spoke to a very helpful lady. As promised they searched inventory for an appropriate ramp; a gentleman called Tuesday to tell me he had found one. On Wednesday two gentlemen delivered and set up a rental hospital bed, lift chair, ramp, rolling tray and wheel chair . They were efficient, completely professional and cheerful. The prices are reasonable. I recommend Spectrum without reservation.

Answered dozens of questions. Customer service was excellent. I'm from out of town and needed to…read morerent equipment. Worked out all of the details. I had a stroke and sometimes get confused but they were very patient. Antoine was gentleman and a scholar.

I highly recommend A Plus Medical Equipment. Very…read moreprofessional, honest & reliable. Antoine provide excellent services. Been using this company for at least 7 years. Never been disappointed with their service. Thank you for your attentiveness to my mom & uncle's needs & suggesting the right wheelchair & electric wheelchair for them. Thank you again!!

TL;DR: Family Care RX is THE Gold Standard for Pharmacies and small, family-owned businesses…read morenationwide. I switched to Family Care RX about a month after moving to NoVa during the Great Vyvanse Shortage of 2023/24. They were the only pharmacy around who had it, and since then have been the most reliable and warmest pharmacy I've ever used. They're swift, attentive, and, from administration, to healthcare, to customer service, show care for their patrons unlike any pharmacy I've ever used. If I could give six stars I would. Thank you for everything!!

They are so helpful and friendly! They go over and beyond to make sure that prescriptions are…read morefilled and mailed timely! So appreciative!!

Service . If everything is in order, service is good. But the minute their is an issue with the…read moreprescription or you ask questions or need assistance understanding instruction or ask for obtain guidance they are dismissive and can't be bothered. You often get one word answers. Finally, They are great at presenting problem but not recommending solution. I thought that moving to a local pharmacy vs a large pharmacy like CVS would support local business and customer service would be better . But I was really wrong . I will be changing my pharmacy . Also for the prices you would think customer service would be amazing .

Love these folks! They're so helpful and friendly, stock lots of things we need, and are super…read moreaccommodating when we've come for Covid tests or boosters (thank you for being willing to mask for that!) They also have great ventilation which makes it a much safer place to go if you'd rather not catch anyone else's bugs while you're at the pharmacy! CO2 when I went this week was 692-below 800 is a rule of thumb for good indoor air quality!

Trying to get some kind of confirmation on a strange situation…read more We installed an in-home hospital bed through Armor months ago (that was fine; great job), but now we're looking to get rid of it and am being told by Armor they're going out of business and to just dump / trash it. My requests for some sort of verification that Armor is closing, and that someone isn't going to be coming after this bed, are so far unanswered. It's also odd for a medical supply company to not offer an alternative to just having the bed wind up in a landfill, ex. Donation. If I was rating just on the installation it would be a 4.

ARMOUR MEDICAL IN MERRIFIELD IS CLOSED PERMANENTLY And I…read morewould highly advise you to NOT use any location of this horrible company. I called their Chicago location today to alert them to please remove their 2724 Dorr Avenue address from the internet as my company assists 3-5 people WEEKLY who wander in to get medical equipment from my construction company. The "thing" in Chicago was ignorant, rude and hung up on me. Now we know why the company is dying and they deserve to. PLEASE ARMOUR MEDICAL DOES NOT EXIST IN VIRGINIA ANY LONGER

Dyn Quest 703-846-0001…read more8550 lee highway Suite 100 Fairfax va 22031 This business was fast , friendly , helpful and efficient. I sent an email with my Dad's prescription, then contacted me next day asked for the necessary information and in one week all was processed and delivered. Spoke to Lenora and Tamie both were patient with me and did their job in making sure the customer understood what was needed and that I was satisfied in the end. Amazing business... I was very stressed and with this service I felt a little of the weight I am carrying lifted. Thank you, we all have a lot going on in our lives and it's this kind of customer service that helps us to carry on.

I'd give them zero stars if I could. We originally had ordered from them early in the pregnancy…read more Insurance changed and we reached out and cancelled. They still sent us a pump a few months later. Several weeks after sending the pump they call and ask for payment on the pump as my former insurance company denied it. Then they ask us to pay to ship it back and blame me for not calling them. All this weeks after the package arrives. Lucky for them I hadn't opened it, but if I had it felt like they were going to charge me. In the end after lots of stress and phone calls they send us a label to mail it back, but absurd to make a mistake and then blame the customer and try to charge the customer. In the end they paid to ship back, but was a ridiculous process and added stress in a time when more stress is not needed. Instead of just hearing me out as a frustrated customer they blamed me for getting upset and asked if I had ever made a mistake too and got mad with me. Get your pump elsewhere.

I just spent 35 minutes and placed 11 different phone calls before I was able to talk to a human at…read moreeither Robert's Home Medical, or its parent company, Adaptive Health. Each call involved responding to over 5 prompts. Over and over I had to provide my name, birth date, address, and phone number, sometimes multiple times within the same call. It was like trying to reach someone at Comcast/Xfinity. I don't see how you can call yourselves a company if you can't answer your phones. And it doesn't inspire trust in your ability to competently provide or service a cpap machine. I'll need to find another provider.

They are billing Medicare for services not rendered!…read more They never came to get the equipment and kept billing Medicare