Sleeping Bag Convert 20° 850 x-long, x-wide. - I bought this sleeping bag and unfortunately did not use it until after the 40 day return policy. On my first trip out this week on the PCT night temperatures were 38°. I woke up freezing. I was sleeping on a klymit insulated pad and my underside was warm however my shoulder and torso was so cold I could not sleep. The bag weight was great however the temperature rating was not accurate for me. What's unusual is I am a warm sleeper to begin with. I'll be switching back to my old 20° bag which is heavier but at least I'll be able to sleep. Make sure you try the bag out before the 40 days passes or Enlightened Equipment will not find a fair solution once they have your money. Update - It was suggested by an informed EE equipment user the down in my bag had likely shifted. Upon closer inspection the down in the foot box area was three times thicker than the shoulder area. A simple shake of the bag forcing the down back into the shoulder area fixed it and the loft is now consistent. I used the bag again in a cold environment and did not get cold. The bag is lightweight and served me well my last trip. They are a little pricey. I still believe once they have your money and the 40 days have past your on your own. Improvements on the bag could include a zipper that doesn't get caught up so easily and more baffles in different directions to keep the down from shifting. read more

Unfortunately, I cannot say positive things about this company. I purchased a quilt in November 2018 after watching positive reviews of their items on YouTube, and it arrived January 18th. Convert Custom - $370 (Down Type (DownTek Treated): 850, Temperature: 0°F (-17°C), Length: Short, Width: Regular, Outside Fabric Options: Navy 10D, Inside Fabric Color: Charcoal 10D) I tried it out in the comfort of my home (and bed) for two nights to test the quality. Heat retained very well, but was still allowed to escape through the open footbox, if needed. It also complimented by liner perfectly. However, after the 2nd use, I woke up with feathers all over my bed. A 1.5 inch hole formed toward the top-middle inside portion of the bag, causing the down to leak out. I contacted to Enlightened Equipment about this for warranty repair. After sending back my quilt, EE told me that this damage would no longer be covered under their "lifetime warranty" and I would have to pay a $60 repair fee. While their products can withstand "multiple thru hikes, receiving 300+ nights of use without an issue," it could not withstand 2 nights in my bed (with a liner). Their logic was that that this type of damage could only be done through improper use. And I understand the defense -- why should anyone believe what I am saying is true? "Our bags have lasted us 300+ nights, and this guy is saying it tore after his second night... in his bed?" I am telling you it did. But I also understand that anyone reading this review has the right to not believe me. I followed up with them numerous times and received no reply. I had to start new claim #s to receive responses. My intent was never to swindle anyone out of a warranty, but to just have and use a good-quality quilt. I regret that I was never able to show it real light... I am ultimately disappointed with the quality and lack of customer service at this company. Their product had so much potential in my eyes, and I applaud the marketing, but I am very disappointed with the follow through. read more

I ordered a 10 degree Enigma quilt on 11/28/2018. When I finally received it nearly 10 weeks later on 02/04/2019, it seemed a little thin on down. I checked their website and sure enough, my quilt had the same amount of down as did the 20 degree quilt. Turns out they had increased the amount of down in their 10 degree quilt at the stroke of midnight on 12/31/2018. They probably got a enough complaints about their quilts be cool so they added more down. I didn't order a specific amount of down, I ordered a 10 degree quilt. By their own website, they sent me a 20 degree quilt. I offered to return the quilt to have more down added for the difference in price between the 2 quilts($40). No they said, it has to be the difference between a 2018 10 degree quilt and a 2019 10 degree quilt ($50). That made no sense to me since I had to pay shipping. They wouldn't budge. Needless to say I sent the quilt back and will never do business with this company. There are plenty of quilt makers out there that I believe are more reputable and really care about their customers. read more