They tuned up my rear derailleur and then informed me that the cable for the shifter was sticky and offered to replace it. I agreed and the final bill was a shocker $27. Great staff. Very friendly and helpful . read more

I love taking my bike to Bike's Limited!! Great quality, and with exceptional customer service!!!!

I want to rescind my last review of Bikes Limited, because since then I've gone back to them for work I needed done on my bikes when the only other store in the area wouldn't even look at them, and they were fair about prices and repairs were done competently. read more

I bought my first E-bike at this store, and everything was fine, until it wasn't, because there was something wrong with the electric hooking up. When I took it in to get it fixed, they mentioned that I needed a new tire. So said OK and asked if everything would be fixed and it would be working as usual when I came back for it, I got a kinda mumbled affirmative response. So next day I come back, new tire is on but nothing done about the electric. When I asked why, they replied they don't know how to fix it and wouldn't even attempt to. Long story short; I take my bike in to get fixed at the same store that sold it to me, they say they don't know how, but instead, sell me a tire that I would not have bought if I knew that they couldn't even fix my bike! So my expensive E-bike sat rusting in a corner because they sell bikes that they don't bother to learn how to repair... not cool, guys... read more

Wonderful Customer Service.... I took 2 bikes in there this summer to have new tires put on. And since I had a broken bone that prevented me from loading and unloading my bikes, I went in and asked for help. They couldn't have been nicer and more helpful. Two tires, reasonably priced (Lots less than I was expecting) reloaded, heading home in a short span of time. Check these guys out. They were so good to me. THANK YOU!!! read more

Took my road bike in this winter for a $100.00 tune up. I expressed the biggest item to address was the infrequent slipping of the lowest 3 gears when I put them under load/climbed. Took the bike out today for the first time since the tune up and the slipping/changing between the lowest 3 gears went from infrequent to changing gears every 1/2 pedal stroke under load. I started the climb by shifting into 3rd lowest gear without any load, then tried to climb--the result was an absolute useless setup that would not stop shifting within the 3 gears every 1/2 pedal stroke--tried numerous times to reset without loading the pedal but zero joy. I will go to YouTube to figure this small adjustment out. Unfortunate waste of $100.00 and 60-mile round trip. read more

The owner saved a store credit slip that I had forgotten about months ago--and he didn't even ask for my name before letting me know he owed me money. Ben had previously taken back clothing whose material was unsuitable for me. No hassles whatsoever. And he always answers all my questions (and probably a few that hadn't even occurred to me yet). read more

So I may have broken a couple of spokes in my girlfriends bike by backing into a planter. Luckily the guy working (and presumed owner) here said he could get it done in 15 minutes and it cost next to nothing. Big thanks to them for that. They've got a decent selection with a few inexpensive used bikes too. When I'm back in town visiting I'll definitely support this local business! read more

Best bike shop in La Crosse ! Top notch service by a very professional and courteous staff & management. Ben (the owner) did a great job with recommending suitable upgrades for my bike. Very good turn around time and fair pricing. No need to shop around....just go straight there ! read more

Went in today, hoping to get my son's bike fixed. We brought in a couple that needed some tlc. They are some of the best people, willing to work with your budget. There is no salesman pitch, only want what is best for you. So happy to have found this wonderful business. Thank you for helping us, and our son. I would recommend to anyone asking about a bike company. Bless you.... read more

Ben did it again... I was chasing a creak on my Yeti SB4.5 for days now trying to solve the problem (it was driving me nuts). Ben got right after it, pin pointed the problem and fixed it. AWESOME! Ben always dives right in. He is as good a mountain bike mechanic as you can find. Service is great and pricing is always fair. I have been going to BL for years now and always recommend them to friends and family. read more

Today my bike pedal broke off at 8am while going to campus. As a poor college student who got the bike as a gift, I was afraid of having to buy a new one. Someone recommended I come here and I asked for a price when I walked in and man said $100 jokingly. Took my bike in & asked how much and he replied $0. I insisted and he said $5 and I only had $2 in cash. He said $2 was okay and it would be done in no time. Very nice mechanic. If I have any future bike problems, I'll most likely come back. Only reason why it wasn't a 5 star because no one assisted with me getting the bike in the small door way when I was clearly struggling while carrying a large backpack in 90 degree weather. There were two guys in front and the two mechanics in back. Businesses should never see a young adult as a invaluable customer.. read more

I went to Bikes Limited because the front tire of my bike had a bursted innertube. First they told me "We can't replace the innertube because the rim is bent". Then, they had no rims of that size so they needed to custom order it. They were to call me when it arrived and was placed on my bike. Two weeks later: Still no call so I went to the store to check in. Apparently they had it fixed within a couple days after I first went there. They told me I needed new bearings in the wheel as well, so I took their word for it and told them to replace them. Five months later, after light use, the bearings in the wheel are gone (they either forgot to put grease in with them or overtightened them) and the frame is cracked. I will never return. read more

I purchased a Scott cyclocross bike from them 3 years ago and they always treat me very well when I return to do more business. They are accommodating and service completion times have been very good. Besides good service at the store they're also very friendly when I run into them in the community! Good place to get a bike! read more