In walks the lady looking for help in adjusting her bike fit…read more Out walks the lady who had her bike seat adjusted, handlebar extension installed, and overall fit analyzed by proficient and professional Scot. Wow! Some of the best customer service I have ever received. Smith's Bike Shop is the best.

Today Erik (Smith's Shop Owner) really went above and beyond. While on a ride, I had stopped to…read morefigure out the source of a rattle. Erik, also on a ride, sees me and stops, Despite my protests, he figures it out in 30 seconds. He then gave me input on how to fix it when I got home. Fast forward. I finish my ride and the piece has fallen off. I am back walking the trails looking for the part and I receive a call. Erik has not only found my part on the trail, he has dropped it off at my house! What a great human. I am appreciative of the midwest nice here in LaCrosse, and the amazing bike community. Thank you! Go Smiths!

First time having a bike in many years I did not know what i needed. After stopping at two other…read morelocal shops where they didm;t see to have time to help I stopped in here. Within 5 minutes of conversation the sales person (Danny) had me testing 4 bikes. Ended up buying a bike and met the owner Kevin. He put the bike up and tested everything and made sure all things were set and adjusted correctly before I took it. I probably paid a little more than I wanted to for a bike (don't get me wrong, the bike was a great price as I compared like models online but I ended up with a lot more of a bike than i was looking for) but because all features that they showed me and took the time to explain I picked out the one I wanted. I would recommend Blue Heron to any friend and will be back there

Excellent customer service, they take the time to listen and understand, and then actually do what…read morethey said they would do. Small town bike shop in a small town with BIG integrity.

Super bike shop to get your bike repaired. Dan, the bicycle mechanic is super knowleageable,…read morehelpful and friendly. I was riding across Wisconsin and had a nagging issue with my bike that Dan expertly repaired. In all my bicycle travels this is the best place I have experienced for getting my bike fixed. Thank you Dan!

Just purchased my new Talon 1 from Emily after having a great experience buying a new road bike…read morethere 5 years ago. Sales help was wonderful - suggested I wait until they could assemble a 27.5 so I could compare with 29. Glad I chose the 29 and appreciative of the chance to try both. After 1st ride gears needed some adjustment and Dan in the shop nailed the perfect adjustment. Overall you can trust the shop to sell you the right bike for $ and use

I just purchased a new Velotric E-bike from wrench & Roll. They went over the whole bike on how…read moreeverything works and set up the App on phone to sync with the bike. And the test ride was great I like how Wrench and Roll is located on the North Side of Lacrosse. Great location to test ride it reminds me of the neighborhood bike shop growing up Great guys. Thanks SS

This is the only bike shop in the area that sells belt drive bikes. It's also the only one that…read morereally knows how to work on belt drives. Service is top notch, and reliable. This is the place you want to take your bike, even if it's got a chain drive.

I'm 3 months into being coached and have hit my goals at races here in Nevada. Coach, Karl Tillman…read moreis very detailed and flexible in his style. I've had other coaches in the past and paid a lot more money without any results. His response was quick and the fee was right. Not only did I get 1 on 1 coaching over phone and email, but it also included nutrition and ambassador planning. No setup fee either.

From the owner: Information will be updated 2021.read more

Love these guys. Unpacked my road bike after a Delta flight and found the rear derailleur hanger…read morecompletely bent, despite lots of bubble wrap, foam etc. They offered to source the part but I found it myself online and they mounted it, reset the derailleur and tuned the gears. They did this quickly, cheaply and professionally, allowing me the sanity of cycling while visiting family in the area. Go there first!

Excellent service, fast, and reasonable prices. We have worked with them for years without a bad…read moreexperience.

Was nice doing business with Kolter's. Have brought in many bikes and he's got them tuned up and…read morerunning smooth

Great business! The owner was friendly and knowledgeable, and was able to fix my bike on short…read morenotice. Definitely worth your visit for any bike mishaps!

Fantastic service, came right to the house, had all parts he needed to replace tires, pedals etc…read more Can't recommend enough. Local guy with excellent reputation. Made short work of my full tune-up and swapped tires in under 1.5hrs. Price is beyond fair and very friendly guy. Don't hesitate, much better option than taking to nationwide chains, plus he comes to you!

I heard great things about Charley and I was certainly pleased with his service and honesty. I…read moreordered an e-bike online that turned out to be almost a rebuild as I'm not very mechanical. in about 30 minutes he had it in tip-top shape at a fair price. I learned a lot about e-bikes. I also have a Diamondback that I would completely trust him with. Lesson learned- no more on-line bikes for me. Wish I could rate him even higher. Highly recommend.

Have used him numerous times. Does a wonderful job. Takes pride in his work. Would highly recommend!read more

Dave was super. He found a piece of glass that had figured out how to get inside my brake pads…read more Great place to take your buke in for repairs.