Great service at Enid Wellness. She's very versed in her field, friendly and patient in answering all my questions. She takes her time to explain everything in comprehensive detail and you can tell she enjoys what she does! An easy 5 stars for great customer service and an overall memorable experience! read more

My facial treatment was so relaxing, she made it very comfortable for me and addressed all of my skin concerns. My skin is in the best condition it's been in a long time 10/10 service read more

Amazing!!! Perfect touch and made my skin glow! It was so relaxing I fell asleep!! Highly recommended

This review has been a long time coming.. I have honestly not had the time or the energy to write this because it's a lot to be honest. But I feel that I definitely need to talk about the customer service I received from dilcia. She was pretty cool at first, the type of personality that makes you feel like you guys could even be friends. She welcomes questions, she responds to your questions with good info etc The first image I've attached shows the response she gave me when I text her concerned about the dryness under my eyes. Image #1... Pretty rude response from her, I honestly didn't even know how to respond to her rude ass response. Maybe I could've said hey how are you to begin with, but I'm still YOUR client, you don't get to like talk to someone like that and think they're going to forget it. ---------------------------------------- Next set of images are other screen shots showing the conversation of the day I went to go pick up products that I ordered. Basically she told me she would be there that day and time, I text her I was 5 minutes away, at this point she barely mentions she isn't actually there and gives me instructions on how to walk in and get my products. I'm annoyed, but I'm like whatever, so I block the driveway to just a really quick run up and grab my stuff in the rain, when I get to the front door it's locked. I call her and let her know that it's locked... she's like embarrassed/shocked and says that she was unaware it would be closed. So she told me she'll call me back to see if anyone can come and get me. I'm waiting for at least 10 minutes at this point I walked back to my car. she told me the owner is going to show up in 10 minutes to open up the place and allow me to grab my things, 20 minutes later, the guy shows up we walk up to the front and he doesn't have the right keys. He tells me he lives 10 minutes away and will be back in a few minutes if I just wait. Another 20 minutes later he shows up, we go to dilcia's spa room and I finally get my products (which were not separated or labeled for me, they were literally mixed with all her other products and the owner was like "I'm sorry I'm not sure what was supposed to be yours so I need to make sure with her first"). Then he tells me that he's going to hook me up with gift certificates to go to the spa for the inconvenience (never happened). And then he tells me please don't tell Dilcia that I had to go back to get the right keys... talk about professional. So after this huge inconvenience I try to communicate with Dilcia: next time just please let me know if you're actually going to be there because if I would've known you weren't going to be there ahead of time I would've literally not even went. All I really needed was, I'm super sorry won't happen again, but what do I get.... see images 2 & 3. She basically says well I did tell you when I would be there but I had a cancellation and to that I respond exactly so if you have a cancellation please let me know that you won't be there anymore as soon as you know you have a cancellation... and then she says it's super important to text ahead of time but I know how these things can get away from such a busy person.... basically she's trying to put the blame on me lol. Funny thing is that we DID confirm the day before, and I text her around 6 PM that I was almost there the day of (see pic #4).... ------------------------------------ So after these two experiences I will definitely never be returning or recommending anyone to come here. The problem wasn't even the whole inconvenience in the second situation which really is a problem but it wasn't a problem for me, it was her response to the whole situation. The customer service just wasn't thereshe's super rude. ******So I just saw the comment she left, and this is exactly why I'm done with her lol. She literally just proved my point. Because instead of saying "sorry for the experience you had with me," and just take it in and try to be better, she deflects. Even goes as far as calling me a liar lol trust me, there is no lie here and I have the texts as well. I just posted the screenshots that were relevant to the situation. Notice I was in no way even tearing down her actual service/product - Only her actual customer service. But I actually did have one negative Experience with her actual service, which was my first facial w her when I told her I wanted my blackheads on my nose taken out and she started doing extractions on my 4 head... then I got a huge zit on my 4 head two days later that was never there. And I told her about it a week later and she tried to do this deflecting bullshit as well instead of just saying sorry. That should've been the very first red flag and I should've ditched her then, but anyways, I hope everyone can see by her response (to my true experience) the type of person she is. Don't work with this girl. Immature and unprofessional as fk. read more

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I've been Enid's client for 10 years now. As an actor maintaining my skin is super important. Enid has kept me looking and feeling confident. She extremely informative and her hands are amazing. I think one of the main things I appreciate about her services is that she gives you practical at home upkeep instructions and products. I highly recommend her to any one I can. read more

Enid Wellness - Amazing facial!! - Skin Care Near Me - Kissimmee , Florida

Dilcia is a professional! Everything is clean and sanitary! She has so much knowledge about products and skin care, she will always recommend something that will be amazing and all natural/organic, and my health is important to me so I choose all natural! Her aura and the energy is soothing, relaxing and healing! Definitely a must treat for anyone who wants an amazing experience! read more

This was the best most relaxing facial I ever had . I did a mini enzyme mask facial and she was the absolute best..definitely see her for any of your waxing or facial needs she does almost everything and she has the best personality to match... read more

Enid Wellness - First facial with Enid wellness at studio 7 - Skin Care Near Me - Kissimmee , Florida

I loved getting a facial with Dilcia! It was a positive experience from beginning to end. My skin was glowing afterward - even my boyfriend noticed the difference right away and was impressed how healthy my skin looked. The whole process was extremely relaxing and zapped any and all stress right out of me. She's super attentive and happily answered all my questions. I appreciate how she shares easy to implement self-care I can do at home. I'll definitely be returning for more! read more

Wow I hadn't had a facial in over a decade this was amazing! I love my 100% CBD products Dilcia even took extra time to show me how to do a morning and night routine which I sorely lacked. Thank you for being so patient and gracious with me. The service is outstanding- she really goes above and beyond to make sure you understand your own skin and build confidence. read more

Enid is exceptional! I went into the spa with out of control breakouts from stress and left with calm, dewy, much improved skin. She is extremely knowledgeable and gives practical advice that can easily elevate your skin care routine. She's also very kind and down to earth. I'm so happy I found her. I will most definitely will be going back! I highly recommend trying her services. read more

5 stars for Great service and knowledge! I left with soft fresh feeling skin and a lot of info on how to keep it that way. Definitely recommend!! read more

I loved my first session at Enid. Dilcia is amazing and so informative. She cares so much about getting to know your skin and making sure the products suit your life style, for me that is mostly organic and she has that and some. She is also super flexible. If you love your skin you will love enid read more

I have been going to Dilcia for facials, waxing, and all my skincare needs for the last 10 years. There is no one I trust more with my skin...in NYC and now Long Beach! I will have to flight out to California for my next facial! Dilcia also always makes herself available to answer my oh so many questions about which products would work best for my skin type and needs. I love that she only uses & recommends organic products, so you know they won't be harmful to your skin. Thank you Dilcia and Enid Wellness!!! Always an amazing experience and my skin feels & looks so good! read more

Dilicia is an amazing specialist for facials who knows EXACTLY what she's doing. I thought my own skincare regimen was full proof for my skin but after her amazing facial I was in awe. The massage was definitely my favorite part, aside from the exceptional results. Definitely recommending her to all my friends and family. read more

First time getting a Brazilian wax . And it was amazing definitely can't wait to come back .

Unless you've been all about skin and natural remedies for MORE than 10 years....are you even experienced enough? Well, Dilcia is! I am so upset that she is so far away from me (Florida) but she is truly the best and the most professional Esthetician I've met. She has been nothing but welcoming and honest throughout my journey in fixing my skin and focusing on better ways to change a lot of my negative skin habits. I know for a fact that if I ever visit California I will be seeing my one and only Esthetician! You must visit! I recommend her! read more

Enid wellness is amazing at brazilian waxing! Dilcia was so sweet and patient with me! I felt so comfortable! She told me what would work best for my skin. She took her time and did a beautiful job on me! I am not from California but I needed a brazilian asap, she squeezed me into her schedule and I am so happy she did! Believe all the reviews she is amazing!! She is also a fellow New Yorker which made me feel even more at home! I will be back everytime I am in California! She also does facials! I cant wait to try that next! Please come check her out!! Thank you Dilcia!! read more

Dilcia is the best. She is professional, thorough and gives great advice and results. I love my skin because of her.

((Singing)) "I woke up like this! I woke up like this!" Just waking up from a Deep Cleansing/Deep hydrating facial. Typically, I am very uneasy about facials because they tend to hurt me -- BUT Dilcia was so tender making the experience VERY RELAXING. She described every step including the Dermafile exfoliation, enzyme massage, micro-current and LED (light) for healing & plumping collagen. Dilcia made sure to note all of my specific skin care needs so I can go home and maintain the GLOW! The best part has to be her MASSAGE! I've been to many different spas...by far this woman has magic fingers with the knowledge to back it up. I highly recommend! read more

Amazing experience from a knowledgeable professional. I will recommend her to any person that's hesitating on trusting anyone with their skin. Smoother brighter skin read more

So yesterday I decided it was imperative to get a facial with micro. I find microdermabrasion done with a facial changes for the better your entire skin. So someone recommended Dilcia. Wow, not only is she beautiful and kind, she knew exactly where my problem areas on my face were instantly. She addressed and worked more on those parts and I am thrilled to say problem gone. It was probably the most relaxing facial I have ever gotten and to add a bang for my buck she listened to me complain about life and gave me great advice. Not to mention skin care tips. She also recommended a sun screen with a light tint that is amazing. So if I took the time to write this first thing this morning you know she's great. Thank dilcia! read more

After about six weeks of being a little neglectful of my skin, my face was a bit dehydrated. Dilcia gave me a facial and used a Dermafile for microdermabrasion. All I can say is wow!! My face was glowing afterwards!! She removed dead dry skin and left my face feeling smooth and rejuvenated. The best part was the next day as my face felt so soft, I could feel my moisturizer and serum be absorbed quickly and easily into my skin and I could put some tinted moisturizer and out the door I go. Dilcia's great.. She always has great tips on how to maintain my skin. I always have tons of questions for her when I see her and I always leave learning something new. I totally recommend!!!!! read more