I was having issues with my engine stalling out, so I brought my vehicle to Transmission & Engine…read morePros in Parma for diagnosis and repair. Nick and his team quickly and accurately diagnosed the problem and fixed it right away. This is an excellent shop with great service. I highly recommend them to anyone dealing with engine or transmission problems!

This shop is great. I needed a transmission done and they were willing to work with my budget. I…read moredid get the insurance to pay for it, so they were able to get me a remanufactured transmission instead of a used transmission. They took pictures for the insurance company when I needed it, and let the car stay there while I was in the process of my claim. They were very accommodating. I would use them again.

Had my 2016 Silverado (41.000 miles) transmission replaced here and they were great…read more Good price repaired in a timely manner. Pete and his folks are very good.

Did what needed to be done . Very friendly and professional. Was referred by Kuchta automotive…read moreand they were ecxellent.

My truck was drag raced and the trans blew up and with no hesitation i brought it here. Absolutely…read morelove this place! Always do great work and keep my truck on the road!

DO NOT EVEN CONSIDER putting your trust into this mess of a business. They have charged us for a…read morerepair and delivered us the car back in the same state we brought it to them, saying we needed to take it somewhere else because they could not service the problem. They also could not produce the used parts the claimed needed repair. They have yet to return our payment. The entire length of time they had the car we really were dealing with incompetent and unprofessional people. We even went on vacation for over a week and they didn't bother to start the repair until we returned and called to pick up the car. It still took a few more days from there for the unrepaired car to be returned. The owner never once found it in himself to call us about the issue and attempt to make things right. There are some places you can't imagine how they are in business. After three weeks of their malarkey I realize this is one of them. DISGUSTING!

When I took my vehicle in, I had no idea of the journey ahead of me to get it repaired. I have…read morenever needed so much mechanical work done on any vehicle I ever owned. Just the list of what was needed was a full page. But Todd and his staff were very attentive to my needs. They kept me informed at every step. The quality of the work was excellent and thorough. And the value was incomparable. I have already scheduled work to be done on my other car. Thank you for everything Todd!

Todd was amazing. I highly recommend. He was very easy to book. He was honest and even showed me my…read morebroken part.

I trust Jerry and his team at Admiral Auto Care completely with both my wife's car and my truck…read more Every recommendation they've made has been honest, clear, and carried out exactly as promised. The service is truly outstanding--professional, transparent, and dependable. I've never had a single issue with this business. In my opinion, Admiral Auto Care is run the right way: customers are given real choices, no pressure, and consistently excellent service. I can't say enough good things about Jerry and his team. Highly recommended.

I paid $156 less than a month ago for a full diagnostic even though i already knew the issue. A few…read moreweeks later airbag light comes on for a few mins so i set another appointment to get it fixed. they told me id have to pay another $156 to get another diagnostic because the first one wasn't actually a full diagnostic . so i would've been out of over $300 just trying see what the issue that the first "full" diagnostic should've told me

I needed them and they were there! I went there for an alignment and I called kind of late about…read more12:45 actually, because I got busy doing other things. Matt said, "sure, we'll get it done today." Then I added the pressure, I need my car by 3:30". Matt said he had me so I trusted him. I called him at 3:15 to check up on things and he said that he was just about to call me. He said to come get it. Great alignment! I can let go of the wheel and it'll keep driving straight! They got this cool text they send you. You touch the link and you pay online. You just go get the car. Easy! When I entered the car there was a nice little thank you note. And they're veteran friendly. I expect to see them again. I love these guys!

I recently moved to Westlake from New York and was looking for a reliable, trustworthy mechanic for…read moreour 2 cars. A friend gave me a reference for Annie's Auto and I booked an appointment for general service. It's rare to find a mechanic you can trust, someone who doesn't try to run up the bill. I found it very easy to make an appointment with Annie's and they performed all the services I requested quickly and with quality. The front desk staff, particularly Corry, kept up updated on the service progress and my car was ready quickly. Very friendly service. I plan to use Annie's on a regular basis going forward and recommend them very highly.

An incredible team and service all around…read more You can trust Bruce's to get the job done the right way.

Honesty, fair pricing and communicative. I don't even think…read moreabout taking my car elsewhere.

The owner of this business, Yonis, presents well and appears to be a very nice guy, but clearly…read moregets in over his head and seems to regularly overpromise and underdeliver, especially on larger jobs. I personally had a very bad experience: I brought my car in back at the end of June 2022 to get a major automotive repair completed (a full engine replacement). I paid half of the quoted labor upfront and the full cost of the replacement engine, $3,300 in total. The owner did not provide any form of paperwork or receipt for the deposit, which was the first bad sign. The original mechanic working on my car quickly removed my old damaged engine within a day, but then quit the shop the next week. After that, my car sat for MONTHS without any progress being made. The owner allegedly purchased a working and compression-tested replacement engine, but did not show me the replacement engine or receipts. I showed up at the shop one day and I saw an engine had been taken apart that looked like my original engine. A new mechanic claimed it was the new replacement engine but then said it needed to be refreshed at a local machine shop. However, this machine shop just so happened to burn down to the ground with my replacement engine inside. Apparently neither the machine shop owner, or Ohio City Auto Repair had insurance to cover this loss. Yonis offered to get another cheaper engine for $1,000, but I did not see that as an acceptable resolution. Ultimately, I towed my car away without an engine and other parts they lost and I had to manage the job on my own. The owner claims he will refund me, but it is now January 2023 and I am still waiting to receive the remaining money for that refund. I should also mention, the owner is not good at calling/texting you back, or even being there at the shop. I visited the shop almost every week for the last several months, and he is often not there and sometimes the shop is completely empty with no one in sight. Over the last several months dealing with this situation, I believe I saw 3 or 4 new/different mechanics get hired and then leave. As you can see from the pictures, it is not a clean or organized shop either. The business is probably fine for an oil change, or brake replacement, but I would not recommend any major auto repair. It looked as though some of their other 1-star Google reviews are getting removed, so that is why I am also leaving a review here.

Let's start by saying they won't return your calls once they have your car. They will tell you they…read morewill fix it in a day or two and weeks later still nothing. This place is an absolute joke and would never take a car there again. When you get it back you will be taking it to a real Mechanic to have them fix what Ohio city did wrong. Really wish I didn't have to right this review but they are non responsive once the car came back with issues. The warranty they offer is more like a tail light guarantee. Meaning once they can't see your tail lights when you leave good luck.