Most egregious is the many many fillings, first time in life I was told I needed. I trusted this. As I started to have this work done the communication and office ( see below) was so unbearable I left. I went to seek care at a highly regarded practice and basically announced I would need fillings to them and was seeking a new place to have these done. This new doctor noted there was a tooth to keep an eye on but no filling needed. Here in this review to say 5+ years later the teeth I had on Whitfield's calendar to get fillings, new doctor has still not needed to work on. My family saw the previous owner of this practice Dr Wylie for decades until he retired and this doctor took over. I decided to try. Immediately noticed in the small space they doubled the amount of patients they can see, very squished. Other patients are far too close and no confidentiality in appointments. Even when you're on time you need to wait a lot longer as they appeared to squeeze as many patients in as they could, in close time frames, so a lot of wait time between assistants and doctor. Whitfield did not meet my communication style. Tries to be "smooth", comes across arrogant and out of touch. Hard not to compare to the humble, compassionate demeanor of prior owner/doctor. Stark contrast. Its clearly all about money. Furthermore on my first visit with Whitfield he made reference to Dr Wylie's (old owners) work being less than. Even hypothetically if this was the case how unprofessional. It wasn't necessary communication. read more

They care to get paid.. lacking customer service as a whole. They often give one price and add more to it afterwards. They're always selling something.. such as laser treatments which I paid $1K out of pocket for.. and it made zero difference. I have tests to prove that the bacteria these laser treatments for gum disease were supposed to kill didn't make a difference and did absolutely nothing but take my money. They also just assume you want to keep working on your teeth without considering costs. While I was getting a filling or crown done, the dr. says, "we can fix the one next to it too while we're here." As if everyone has the money to say "oh sure" and then proceed to charge you crazy dentistry prices. God forbid that a bill is overdue at this place, they won't leave you alone. Save yourself the hassle and skip this dentistry. read more

Dr. Edwards is a fantastic dentist. she is funny, thoughtful, answers all questions. i want to keep her as my dentist !!!!! read more

Enhanced Smiles - Dr. Edwards DDS - General Dentistry Near Me - Tukwila, Washington

Dr. Whitfield only cares about money, I paid all my bills cash and before every implant and treatment, I had scheduled a deep cleaning and they canceled my appointments 3 times, I only had one side done and after all the inconvenience I decided I didn't want anything to do with them. I received a bill for $200 and I told the person in the desk to put my money for the cleaning I didn't get towards that amount they were saying I owed. Yesterday I received a court order for garnishment of my wages, and they are asking me to pay $800. The worst is he deceived me and everyone, saying an implant would cost $1000, after all the things he keeps adding it's double the price. read more

Unfortunate all around experience with pushing additional, unrelated, unneeded treatments on me. I came in for an implant with a specialist, never got it done as Dr. Whitfield won't place it unless I literally do and pay for everything they tell me to. Scheduled an appointment with my general/usual dentist, who stated it looks perfect (the area) to place an implant, and should have done this in the first place. Get all of the facts and details before scheduling several appointments and making several payments. read more

Dr. Whitfield took over for Peter W. Wylie which retired a short time ago. My family and I have been patients since 1983. We were very reluctant to have another dentist work on our teeth but to our surprise we all love our new dentist, Dr. Whitfield and his staff. Dr. Whitfield put veneers/fillings on four of my top front teeth, which i have grinded since i can remember. Now I can smile without covering up my mouth with my hands or having a closed mouth smile. He is been great and because of that I am greatful to him and his staff. To all his staff and Dr. Whitfield, Thank you so very much. Could not asked for a better dentistry. read more

I'll be posting updates, but so far I'm extremely pleased with the service and evaluations. In my case, I've been extremely neglectful of my dental health even though I've had insurance. There was an ad on the radio concerning implants and I became interested in restoring some missing teeth. After a minor self-inflicded accident (STUPID!), I found a front tooth was loosened.and the discomfort turned me into a "walk-in" at Dr. Whitfield's practice (Enhanced Smiles). Everyone at this practice has been delightful, professional and forthcoming. I just had an extraction and was provided with a temporary replacement so that I won't have the embarrassment of a missing tooth in my dealings with the public. The philosophy of "Enhanced Smiles" seems to equate cosmetics as well as proper treatment - I like that! More to come as my treatment progresses! read more

Great guy but could care less about patients! In 2011 I paid up front almost $19,000 for 6 implants & bone grafts etc. In 2014 he pulled 2 out ( this is when I discovered #6 was never put in) that went bad. He said he would be contacting me in near future to fix & have a new plan of action ( never heard from him)... Well 2018 & now living in Thailand ( with same email the one I get the Phony Birthday Card each year from his automated system )I called & communicated with his office that I'm in trouble & can't even eat thin piece of crispy bacon & am willing to fly to Seattle to get fixed. Nothing Man, so I saw 3 Dentist here in Thailand & all 3 took X-rays that I sent to him & once again NOTHING! So I decided to have fixed here in Thailand but the Dentist's here needed to know The Brand of Implants ( to make sure they had the right tools to get old ones out - different style here I guess). It took 27 DAYS to just get this info & with each request for this info I stressed the pain/can't eat etc. So now I'm under Thai Dentist care & doing great NO THANKS TO WHITFIELD !! Dentistry is very good here ( small hands I think puts them with an advantage) & 1/3 of cost in US. I requested that he pay 1/2 this bill which is $3,200 but GUESS WHAT -I HAVEN'T HEARD FROM HIM!! So if your looking for implants here, maybe keep looking & i just don't want other folks to go through this nightmare! Also Dr. Whitfield PLEASE TAKE ME OFF THE PHONY BIRTHDAY CARD automated system ( maybe you can pull that one off ) read more

Enhanced Smiles - This is what 6 implants look like after3 years 2 went bad after 3 years & one was never put in? - General Dentistry Near Me - Tukwila, Washington

dentist and his staff in my opinion only care about money.they had to recement one of my teeth and I had to return to them 5 times to get it recemented while a new cap was been made ready. They had asked me to pay an advance for this work I did via credit card. Both Whitfield and staff tried to blame me for the glue not working no apology then when replacement cap was put on and insurance paid their portion a credit balance was left. when I called and asked for them to recredit my credit card they said they cant but will send a check. At this time the tooth next to the one they had worked on its cap came off as well when i went there i thought i would pick up the check and much to my surprise i was told that there was no credit and i asked why his staff came out and told me that they had applied the balance to the 5 times i had to go back because their recement did not work what about my time gas trouble to go back 5 times and they kept trying to say it is my fault all of them are in this to gather do not believe them and they keep trying to sell you things and services I am glad i have changed dentist .I WILL NEVER GO TO THEM AGAIN AND IF ANYONE WERE TO ASK ME I WOULD HAVE TO TELL THEM THAT IF THEY WANT TO GET CONNED AND HAVE SLOPPY WORK DONE AND PAY THRU THE NOSE THEN TO GO THERE OTHER WISE RUN RUN RUN FROM WHITFIELD.... read more

Doug Whitfield and enhanced smiles is a far departure from my last dentist who I had for 27 years. The focus is now on money. They want money up front before your procedure and the care is not there. My first temporary crown fell off and the experience of numbing was a nightmare. He injected so much numbing agent into my mouth it went up into my eye socket. When I became distressed He said "sometimes it does that." The whole office seems to be in a rush and his "secretary" was very annoying to say the least. read more

This is a very professional clinic with wonderful and caring staff. Every visit has been a comfortable experience and I feel very safe with Dr. Whitfield's diagnosis and procedures. He is a good doctor and I would recommend this facility to anyone interested in good dental care and wonderful services. Val V. read more

First appointment there was confusion on agreed to services. Second appoint was for a block of 5 hours, extensive work planned(during first appoint told needed 2 appoints minimum to do work by phone they said they had reviewed and could do in one). I showed at 8 am told to come back at 8:45. Came back at 8:45 waited until 10:20 and was told they were working through lunch so could still do entire planned work. Went into the back and I was told by the dental hygienist that I was not told they could all the work (yet they had me prepay for all work being done on this appointment ), told he would be doing 20% of work not the dentist(he was not qualified to do this type of work, root canal and drilling), he told me I didn't want the work done, I couldn't understand the time it would take(I don't know anyone that doesn't understand 5 hours in a dentist chair is rough), they had other patients, and he was already accommodating the easy quick(his words) work by working through his lunch hour (not one apology for my time or stress (I am a huge admitted dentist chicken) or even admitting they no longer had the full block of time. I left had the full $6000 returned to my account and will never go back, will never recommend this office. The office manager and front staff are the only saving grace, but even what is worked out through them is changed at will be the rest and your told you don't understand or are unreasonable. This entire situation could have been different if they had been honest saying they miss scheduled I might have even had some of the work done, but not by an arrogant rude hygienist without a word of apology read more

Dr. Whitfield and his staff provide excellent care and exemplary professional services. The two implants I received saved me $6,000 from what an oral surgeon quoted me that I was referred to by another dentist. I was promptly see at all my appointment times. Dr. Whitfield and his staff are very friendly and communicative which is appreciated much. I would highly recommend Dr. Whitfield and his staff for your dental health and care needs. read more

hay to all that have teeth problems go see this guy he will work on your teeth and mike them like new or if it`s just a bad tooth he will pull it out but you wont fell it not like a denies wood the way he DES it is like if you remodel a room in your home lol any way go see him and you will fell better!!!!!!!!!! read more