Charles and staff are wonderful. Took the time to "tweak" the settings to maximize the benefit…read more Highly recommend!!

Charles is thorough with his exam and caring for patients after you have received your hearing aids.read more

I was not a patient but my situation was an emergency! This office was absolutely amazing...my dog…read morehad chewed my hearing aid up, Tina was so helpful. I had a new aid in less than a week!..I will definitely change to her office saving a trip to KC!!!!

This office was beyond kind and helpful. I was given all the information I needed in a very timely…read moremanor for starters. The receptionist was wonderful and the hearing specialist was extremely knowledgeable and helpful. I would recommend this business to anyone experiencing some hearing loss.

My father is a patient here, and is very satisfied with the hearing aids. He can actually hear us…read morenow! He said they are very comfortable. The staff was friendly and knowledgeable. I appreciate them being so nice to him and I would highly recommend them!

My father paid over $3000 for his hearing aids from this location on Sunshine, Springfield, Mo…read more He moved to Texas 3 months ago, and was complaining they didn't work! I took him to see if a cleaning and tune up would help . We learned..... the hearing aids in his ears were USED! The computer showed another mans name was registered to my fathers hearing aids!! OH MY LORD. Disgusting!!!! I will contact the attorney general and anyone else that will help resolve this disgusting matter. Taking advantage of the elderly on limited income is awful!

I have used Tru Ear for more years than I can count. They have always treated me fairly,…read moreprofessionally, and respectfully. The products are top notch and Randy is always on top of the latest technology. I have been hearing impaired for a good part of my life and certainly have tried other hearing aid dealers and none will compare to the service of Tru Ear.

My father purchased Microtech hearing aids from Robert Quison at Tru Ear. He had to return them…read moreapproximately 20 times in two years. Repeatedly, he would clean the aids, and they would stop working before arriving home 90 miles away from Springfield. Robert would not send the aids back to the manufacturer until, the warranty ran out. Then, he wanted $250 each to send them back. He will never do business with Tru Ear or Robert Quison again. This was an EXPENSIVE lesson!

They are only open two days a week in Springfield and two days a week in republic. They do provide…read moregood service, you just have to work around their schedule.

After 40 years working in tool shops I no longer hear very well. Checked insurance for my coverage…read moreand this is were they sent me . I was very impressed at how thorough Marcy was with her exam and knowledge of the units that insurance covered . When fitting comfort and ease of use was a priority. The ones I got synced to my phone and an app to make minor adjustments. I will always support small business when I can .