I want to start by acknowledging that the technician who did my nails was extremely talented --…read morethis was truly one of the best French tip applications I've had in a while. Unfortunately, the experience itself left me feeling very uncomfortable and disrespected. The session began with a technician who didn't speak English, and another more senior technician stepped in to translate. While I tried to describe the nail shape I wanted, there was a clear communication barrier, and the first technician left. From there, the senior technician's tone and demeanor became noticeably frustrated and impatient with me. I've always been a polite and easygoing customer, so being spoken to in such a belittling and condescending way was really disappointing. When I misunderstood a nail shape term, the way it was corrected felt unnecessarily harsh. I could also tell that I was being discussed in another language, which only added to how uneasy I felt. At one point, the technician even asked if I wanted to leave -- which shocked me because I had never said or implied that. That moment completely ruined the relaxing experience I had hoped for, and I ended up skipping my pedicure and leaving early. This is the first time I've ever left a salon without tipping -- not because of poor work, but because of how I was made to feel. Her talent is undeniable, but professionalism and respect matter just as much. I wanted to start a relationship of reoccurring spa services with your establishment but don't really feel welcomed and I believe my character was misjudged- as if to expect more hostility from me which goes against what I've always stood for- common decency and respect for everyone I encounter. I hope the salon can address this so that future clients can enjoy both great service and a kind, welcoming atmosphere.

My hair and eyebrow look great. Donna Manzares…read moreApril and Jennifer are the best. I've been going to April for my hair awhile now. She's friendly and always listens to me. I just me Jennifer for my eyebrows. She's so very nice too.

Had a massage (upper body & scalp) with Michelle today. I have had many massages in my lifetime,…read moreand this was one of the best! Total stress reliever. I didn't want to leave! Thx Michelle

I got a gift certificate from my husband for Christmas and again for Valentine's Day! Have had a…read morefacial. Massage and will keep getting my pedi here! Awesome, relaxing experience. Very friendly and professional, clean environment, I would highly recommend all services.

Very nice and knowledgeable staff. Went in for laser hair removal and got a session of that and…read morethen returned to get the laser facial treatment to remove dark spots!! That was crazy how it lifts those right off and they just go away within a week of treatment. It's a 3 treatment package for $995 each time! Don't waste your money on aged creams! Do this!! Highly recommend!!

The Aderas are the most wonderful husband wife team that you will meet! Located in a remodeled…read moreVictorian home, you feel like family when visiting their office. I have had plenty of moles excised at Derm offices, and have had near fainting experiences just about every time. However this was not the case with my visit to Dr. Adera. Dr. Jill Adera held my hand while her husband masterfully preformed the most pain-free mole biopsy I have ever experienced. I highly recommend their services for their genuine care for patients and skill as practitioners. They offer a wide variety of medical services in addition to state of the art aesthetic laser procedures.

Angie does a terrific deep tissue and her staff followed all the covid guidelines. Wonderful and…read morerelaxing rooms with a heated table.

Very thoughful and thorough. Listens to what you want and makes sure you are happy. I wanted firm…read moreand deep tissue and she delivered.

Cierra (sorry, not sure of spelling!) saw me last week. I was way overdue in my need for color and…read morecut as I had moved and started a new job and did not know where to go. She is attentive and did a wonderful job with my foil color blend and cut. I was extremely happy with the results and already have scheduled a trip back to see her! Thank you thank you thank you!

I'm very picky about my hair , I have thick naturally curly hair so all it needs is a good haircut…read more I've been to three other salons in Inverness and I was beginning to think I had to walk around with bad hair as long as I lived here.. lol... my friend recommended I try Highlands West Dawn gave me a beautiful haircut reasonably priced and very nice clean environment.. I was very pleased I will be back thank you again Dawn

Fast (30 minutes for a gel fill), good price ($35), many color choices, and very nice customer…read moreservice.

Went with two family members including my 6 year old granddaughter and was very impressed with the…read moremani/pedi and how wonderful and friendly the place is!

Always very pleasant and they do a great job on my nails. The location is very convenient to me.read more

Best place to get your nails done. Professional. Kevin is the best, the girls are great too.read more

Paula gave me the best pixie cut ever!!! Past haircuts…read morerequired wetting every morning, not this one. It looks good when I get out of bed. Well, I do have to brush it.

This was my first time. Loved the salon & the service and Rose who gave me a pedicure & manicure.read more