They guy who answers the phone is a little crunchy (in what I found to be an amusing way) but we…read morewere able to get in quickly to access a destroyed vehicle and retrieve belongings before it was whisked away by the insurance company. Ron, who escorted us to the vehicle was super nice and had some really interesting stories. It was nice chatting with him and it made things a little less stressful, given the situation. My husband had occasion a few years ago to retrieve belongings at J & B from a friend's vehicle who was killed in the accident. He said that the staff went out of their way to be sensitive to the nature of his being there and took care to make sure he had all he needed before he left. I can imagine they see a lot at a salvage yard so it is nice that they still remember that for the rest of us, dealing with a destroyed car and all that comes with it is thankfully not an every day occurrence.

No public warranty policy anywhere on their website, facebook or on the receipt. Motor had issues,…read morethey were willing to buy cheap chinese junk parts to fix it but not quality oem parts for a motor that's well known for failing with aftermarket parts. Billy got aggressive on the phone for no reason at all constantly cutting me off when speaking. Poor customer service and attitude.

We purchased a replacement transmission for a 2003 Rav4, our guys were told it has a 90 day…read morewarranty over Facebook so we drove over 2 hours to pick up the transmission. We installed and it failed. We called and spoke to Bruce, who originally offered 90 days. At approx 27 days we called and asked if we can return for refund and they said yes. We drove again 2 hours and get there and they say it's past the 30 days. DO NOT USE THIS COMPANY! They will tell you anything to sell you a part and not back up anything they offer.

IT was the first and last time,very bad stolen me $110.00…read more my wrong parts and i couldnot return to then, they dont paid shipping return ,my cost was $110.00 and a return was $172.00, all is in UPS stolen my money

Autozone where you're auto parts are in stock and ready to go…read more My battery died, I walked in with my old battery and I walked out with a new battery. I'm using my epic movie guy voice the car started up on the first crank after typing the last bolt on the battery terminal. Thank you autozone for having loner tools on hand and ready for me to use.

This particular Auto Zone location is on East Colonial Drive across from the Publix and is…read morebasically just east of where East Colonial Drive intersects with Chuluota Road. The staff here was friendly and professional and overall, it was a positive enough experience. Overall, I would definitely recommend this particular Auto Zone.

THE YARD IS A FOREST, good luck trying to put a part from a car, the maintenance is horrible out…read morethere, trees and grass growing neck high, cars just placed all over soaked in water and low in the ground, land is dirt piles of mud, with it being summer and bugs and snakes coming out I wouldn't recommend

The person who answered the phone was not very nice. I only wanted to know if they had a car on the…read morelot. Well I didn't know a different year would fit the car I was looking for. The person who answered the phone said the car I was looking for was way in the back. I asked did they have a row location etc and was told no. I didn't expect it to be set up like a grocery store but give me a break. They should know where the cars are placed or do they just drop them from the sky. In the back can mean anything. We decided not to go there because they appear to have lack of organization. Its a 100 degrees outside and if Unlimited Auto can't tell me where the cars are placed or even close to the where the specific cars are placed, it's not worth my time. Go to LKQ used auto parts on east Colonial Dr near highway 417. There lot is very detailed and organized. The people who answer the phones are specific and polite. When people treat you disrespectfully go somewhere else or order the parts on EBay and you can save save save and still feel you have your dignity...just saying