Amazing seamstress. Vongie and her staff were meticulous in altering my daughters wedding gown…read more Pleasant, professional and worked around my daughter's busy work schedule for her fittings. They even made a video for me of how to bustle the dress. Highly recommend this business

The owner gave me a quote on a wedding dress for alterations then canceled my appointment one week…read morebefore my wedding. They have a terrible business practice and I would not recommend them for any service

If I could give less than one star, I would…read more... I am not a bride, but a bridesmaid of a nearing wedding. Were I the bride, I would have performed some preliminary research on this business before sending my bridesmaids (and their hard earned money) to this hell-hole of a shop. Formally known as "Carmen's Bridal" (which also has horrible reviews) - this shop reeks of yellowing lace and inferior service. I was immediately turned off upon stepping foot in this "couture" bridal boutique, simply because it was an eyesore (and smelled like dirty diapers). The small shop is filled to the brim with old wedding gowns stuffed in plastic bags and prom dresses in all shades of hideousness.Unless I'm forgetting what the word "couture" means, this small dive was the opposite of class, sophistication, high-quality fashion, or precise sewing. I could go into details about the whole fiasco, but all events can be categorized as follows: Failure to respond to phone calls or written requests for assistance or support: Prior to picking up my dress on the agreed upon date, I called on four separate occasions, requesting that someone from the store please call me to confirm that my dress was ready for pick up. I never received a call back from the store owner/manager informing me of the status of my dress or what time I would be able to pick it up. I later learned through a fellow bridesmaid (who physically had to show up to the store due to her phone calls being avoided as well) that I did not receive a phone call from V&C was because the alterations of my dress (as well as hers) had not been completed. Late delivery of products and services: When I inquired why the alterations were taking so long they said, "The person who does alterations for us had a family emergency, the alterations should be completed next week"... I followed up with them next week to schedule a time for pick up and I was then told "Sorry for the delay, but your dress is still not ready. The person who does our alterations was sick. Your dress should be ready for pick up next week." Alterations that should have taken no more than 2 weeks, took a full month to complete. In other instances with different bridesmaids of the same wedding party, V&C failed to provide itemized billing as requested charging, failed to substantiate charges, delayed shipping of dresses to out-of-state residents by 6 weeks (and overcharged them for shipping), and in one case the alterations of the bridesmaid dress resulted in additional damage of the dress, which then had to be fixed by another seamstress. On the day I picked up my dress, the owner of the store was no where to be found, though she previously told me that she would be there to settle payment/reimbursement issues. Instead, her elderly mother, who speaks limited English, met me at the counter and gave me my dress... (good move on part of the owner. She must have known that I had a few choice words to share with her.) I paid for my dress and left the store without being a huge headache to the store owner's mother. (I'm not heartless... hopefully it's not her fault her daughter is a swindling, lying, cheat.) The alterations were awful... the hemline was gathered/bunched, frayed, and coming apart in different places. Once at the wedding venue, I found a pair of scissors and took a moment to cut away all of the loose strings dragging on the floor and getting caught in my sandals. I guess for an $80 alteration, I expected a cleaner hemline. Oh well.... In conclusion, if you are looking for an adventure, poor service, untrustworthy billing practices, shotty alterations, and a standard 1990s-styled Quinceañera dress, or perhaps dream of walking down the aisle in a dress reminiscent of "My Big Fat Greek Wedding"... this might be the place for you. If not, save yourself the money, time, and frustration of dealing with this business and find ANYPLACE else to find your formal wear. DressBarn is probably better than this place on all fronts. For additional reviews, feel free to visit the listed websites: http://www.yelp.com/biz/carmens-bridal-fashions-hyattsville http://www.bbb.org/greater-maryland/business-reviews/bridal-shops/vnc-bridal-in-laurel-md-90172787?language=2

If I would have read the reviews about this place before I walked in, I may not have gone but I am…read moreglad I did. About 6 weeks before my wedding, I had 2nd, 3rd and 4th thoughts about the dress I'd purchased. I went in wondering if I could find something I liked a bit more since I didn't want to settle on my wedding day. I was shown a few things and found something I liked. It was in my price range and arrived about 2 weeks later. I got it altered there also and it was completed a week or so later and my dress had the wrinkles pressed out too. All in all, I was a satisfied bride and sorry to hear about the bad experiences other folks had. The store itself isn't a luxurious experience but with a month and a half to go, I had to endure the faux floral arrangements and do what I needed to do. Hope this helps someone out.

Quality alterations on complicated changes. I needed a neckline completely remade and the work was…read moretop notch. You get what you pay for and can trust the job will be done properly.

Just left for a fitting for my daughters prom dress. The ladies could not be nicer and really seem…read moreto care about my daughter's happiness. We haven't decided where to buy her dress yet but we will be back for any special occasion we may have.

The very best alteration skills in Columbia and Ellicott City combined! Over 40 yrs experiences.read more

Outstanding service, very reasonable prices, and pleasant, courteous service. Easily my favorite…read morelocal merchant. A wonderful family operation.

Alterations and dry clean…read more Fast efficient and priced pretty good for what you're having done. May not be the healthiest methods for expensive or delicate items but it's quick and they are pretty thorough. Would use them again

Shirt came back today with stains on Collar that weren't there before. Looks like dry soap…read more Although dirty service was quick. Perhaps too fast

My husband is officiating a wedding and needed new suit. We walked into the store and immediately…read moremet Paul, who was superb from start to finish! He was so friendly, made my husband feel comfortable, asked questions to understand the exact occasion and needs, and he didn't stop until my husband's outfit looked perfect! Paul also came over to talk to me multiple times and made sure I wasn't bored while waiting. Not only did we leave feeling like we made a new friend, we also left with a top notch suit!

We came here to get my dad suited up for my sister's wedding. From the moment we walked in, the…read moreservice was excellent. We worked with John (also my dad's name haha) who was extremely helpful and stylish! He found exactly what we were looking for and handled all the tailoring needs. Highly recommend!

Love this place. Discovered Han's a few years ago, and I've been going ever since. I would not go…read moreto any other place. Ladies there are very helpful, and RockyBoy is the sweetest dog ever..

I love this place! Have had multiple perfectly done dry cleans, at a fair price, and the best part…read moreis that you get to pet Rocky their dog. What's not to love?

I always ask for creases in all my pants, but I often have to get pants redone because they were…read morenot done right. Looking for a backup.

I don't know why this place has such bad reviews. I really like how efficient everything is. I…read moresimply put in my number and check in at the kiosk and they bring my clothes right out to me, and I like how fast my items are ready. Maybe I'll just be more careful if I ever need something altered because I feel like that's where the negative reviews come from.