They were just bought out by another company. After recently filling our tank and charging us…read more$242.00. We received another bill for $89.00 for not using enough propane. My wife spoke with a very rude man there who stated if she didn't like it they could come get the tank at a charge of $125.00. We only use this for gas logs in the fireplace. We are looking for another company to use.

Really helpful staff! I needed my tank painted but when they…read morecame out the weather was too bad so they arranged to exchange it. There were some hiccups and Tina made sure everything went smoothly and got the job done. Thanks Amerigas and Tina for keeping me warm this winter!

Scheduled a propane delivery and was told delivery would be in 7-10 days - that was supposed to be…read morebetween January 27 - 30. We received a text from Amerigas that our delivery was delayed due to weather (fine, there was bad weather), and then a follow up text saying our propane would be delivered the next day on Feb 2. Feb 2 came and no propane, and no follow-up. Weather conditions were still poor (the great snow), so I wasn't too concerned. On Feb 5, I was a little concerned about our propane levels and the lack of information, so I messaged them using their live chat feature. After back and forth with their agent over chat, I was advised to place a telephone call to their service number. I did that, and after 30+ minutes on hold, I spoke to a representative who eventually put me on hold to talk to someone else. That person, while polite, was unable to inform me when we would get our propane delivery - basically the local office wasn't making any delivery commitments and we would get propane whenever they could schedule it. It is now a week later and we still have no idea when we'll get service. I'm starting to look at other propane providers, especially after seeing all the other reviews here on Yelp.

We have always been pleased with the service of Quality Oil. When we had trouble they came right…read moreout. And we are glad they have a monthly payment plan for fuel. We would recommend this company. Winston Salem, NC

Ordered oil 1 week ago, no response Cold in the house,…read morecalled at least twice for update, no info. Called another supplier, oil in 6 hrs. Will never use them again.

after speaking with the owner, they decided to help me out with the price on the oil. now with…read moreunderstanding with the whole situation, and thanking her for the time to call and have a level conversation. i rescind my previous review. to 5 stars. i want to thank them for helping. as a previous customer, i will still retain this relationship. thank you.

Can not recommend this company enough. Have been around since the 20's and have not only continued…read moreto grow with the times, they are still the most reasonable in town. With all the other local dealers getting bought out by nationwide companies, it is still nice to have that hometown propane company that you can rely on. If you're looking for a propane company, this is the one!

Very polite and friendly and explains options very clearly. I have enjoyed their staff and their…read moresuperb customer service.

All steps; Ordering, delivery, & billing smoothly handled.The customer Service is one of the best I…read morehave ever delt with. They act as though you are a special customer and not just a number.

i've been calling for the past 2 months because i want light in my house but their always changing…read morethe service date. i called 1 month ago and they told me i would get light in 20 days.its been 20 days.i called again and they said i was going to get light friday or sooner.i never got it. i called 1 more time and they said i had to wait 20 MORE days. ugh i can't stand this get it together energy united:(

Never can get anyone to answer the phone even when trying several random times/days. We went in…read moreperson at 10am in the morning and the sign said "out to lunch". I don't know how they stay in business.. Because I was trying to be nice I gave them 3 stars because everyone deserves a lunch. Then when they read the review had a rude comment back to me. I will happily spend my money elsewhere.

Not sure I got what I paid for. Went by there to check out the different kinds of dirt. Should have…read moretaken a picture of what the guy working there showed me because what got dropped off was not what I was expecting. Paid extra for the better dirt with minimum clumps and rocks. Pictures show the piles and rocks found in there.

They know there job and they do it very well. I handle most of my business with Hall now online…read more It's that easy.

Look at all the reviews, not just mine. My gas logs hadn't been hooked up for years, then I started…read moregetting bills for a fill up, which I did not order. Roy, the collector talked to me many times. He finally did say he investigated the situation and that he discovered that I was truthful & correct, the order was not put in by me. He was so persistent that he talked me into me into paying it with the promise that someone from the company would come service it for me and get the logs going at no cost, due to the trouble this caused. But, instead of that - they took my money for propane I did not order - then came while I was at work and took my full tank!! They literally scammed me for hundreds of dollars and not one drop of propane was used. Not long after, I had an elderly customer on a fixed income to tell me she was unable to pay her bill on time for my company that I work for. The reason why?? She told me the same story about Hall Propane as I have outlined above! What are the odds?! She was bullied and conned, same as me and so many others. Mount Airy and surrounding areas - I urge you to take your business anywhere but here. This scam that Hall is running may hit you, too. Even if you were a customer for years, like myself and the lady I mentioned above.