I saw an ad for Window World and made an appointment for a quote on some doors, as I did with other…read morecompanies. The other companies I met with were not pushy at all and were completely professional, but their sales representative, Marty, lost the sale before I even received quotes from other companies. I came into the appointment fully prepared for aggressive sales pitches and upsell tactics because I just needed a simple door. However, I was completely unprepared for Marty's invasive and inappropriate behavior. He used "forgotten" items as an excuse to keep walking and looking through my house, stepping right back inside without ringing the bell or knocking. He completely overstepped his boundaries and made me very uncomfortable. He even made an excuse to use my restroom, which I don't believe he actually used, and I know he didn't wash his hands. It was just another way to try to invade my personal space. He even noticed a memorial item in my home and used it to ask highly invasive questions about my marital status and living situation. It felt entirely like he was profiling my home to see if he could inflate the quote. Then he pushed for me to sign a highly inflated price for the doors that day. I said I needed some time, and he said he'd call next week. Instead, I received 6 calls from him and another representative the next day, and 4 more the day after that, which got them both blocked on my phone. Even if they had been the cheapest quote, I still would have chosen another company that was more professional and courteous.

We had some windows replaced 13 yr. ago (much needed!) and recently 1 upper window appeared to have…read morethe seal broken. It MAY have gotten hit, as there was a hole in the screen. Anyhow I called Window World and they ordered the replacement, shortly thereafter they replaced it -- didn't charge one red cent! I'd read the warranty and wasn't 100% sure -- but they stand by their warranty! Then we had another larger window which was starting to leak, and the home is 30 yr. old, so we had Window World come out and measure and did the custom order for the size. It came in and was installed perfectly! NO issues! The quality is great and the service is fantastic too!

Marvin Windows are wonderful and we are happy with the product. Installation was great but I'm…read moregive 3 stars for several reason's. I kept getting told that they were waiting for parts but everything was ready. From quote to finish was almost six months for five windows. My complaint was the lack of respect Todd gave me. He refused to give me an invoice or even stop by to see if I enjoyed my experience. I know this outfit has a great reputation but for me I'll go with a company that is courteous and professional when I do the rest of my windows.

Everyone is very nervous about new windows and me especially. Are they any good, will they rush…read morethrough and do a crappy job, will they leave me with a mess, will they look nice? All these concerns and more. I'm a detail oriented guy that can find fault with just about everything, I know, not healthy. BUT, let me tell you while giving major praise and satisfaction thanks to Todd, the owner of Windows, Doors & More. His crew showed up 30 minutes prior to start time every day! I say "crew" BUT, these guys were true Craftsman and I mean Craftsman. The Team, Steve, Jacob, Ian, and Bill worked together like a fine tuned machine. A look and a nod in the place of words. WOW. Their personalities made it actually nice to have them around and working on my home. If you have a question, they stop what their doing, follow you, and listen intently with a true response. They even took extra care to help me and be certain my wood blinds would fit the new windows. Extra trim required, Not a problem. I look at these windows and completed installation with pleasing amazement. I'm not kidding, everything looks and operates beautifully. For a guy that's hard to please, I couldn't be happier. Also, their pricing is more than competitive and their products are top rated when you do the investigation. I addition, the painted commented that the woodwork was done and nailed the way it's supposed to be done unlike other work he has seen. Hats off to Todd and his team. Even now I look at these windows and smile in satisfaction. Thank you from the bottom of my heart.

We had Harland Windows and Doors install railings and a subfloor on our second floor 3 season room…read more They did a fantastic job - not only taking out the old railings but doing a great install on the new ones (with HOA approval). They were thorough, neat, worked well and went above and beyond to create a very aesthetic appearance. For the subfloor, they really knew their materials and process and did an excellent job.

We got all our windows replaced in 19 96 and are sliding glass doors. No issues whatsoever They…read morewere double-pained and eragon gas so I save a lot of money because the Sun won't come through and it keeps the cold out with the aircon gas and double paint windows and our neighbor in the back has hunting dogs and when they're barking you really can't hear them because it's also cuts the sound down from outside. 2023 we had some roller issues in our sliding glass doors and they came out and fixed it for free.

From our very first meeting, our experience with Eco-View Windows of Raleigh-Durham was…read moreoutstanding. The owner, Carl Cuttone, met with us personally and he was pleasant, knowledgeable, and refreshingly low-pressure--there were no upselling or hard-sell tactics at all. He took the time to show us photographs of his company's prior work and shared reviews from previous customers, which made us feel confident and comfortable in our decision. Meeting with him was genuinely enjoyable and set the tone for the entire project. Their quoted price was significantly lower than their competitors' quotes, which was quite surprising and they were the only company that was interested in cladding our front door surround, rather than trying to "hard sell" us a new front door insert, as the wood around the side light windows was deteriorating. The front door is made of solid mahogany, was in great condition, and it was important to us to preserve the door if possible. The window installation on our home was completed with great care and attention to detail, and the results look fantastic. The front door cladding looks amazing, like a brand new insert would have looked. The installers were professional, courteous, and clearly took pride in their work. They arrived on time, worked extremely well and efficiently as a team, and--something we really appreciated--left our home clean and tidy when they were finished. No mess, no hassle, just beautiful new windows. The final price was exactly the price they quoted, and there were no shenanigans. We highly recommend Eco-View Windows to anyone looking for quality products and a smooth, professional installation experience.

My wife and I wanted to get some replacement windows for our son and daughter in law. They are…read morerestoring an old farmhouse, and the to-do list is endless. There is a large bay window in the living room, and it really needed some love so we decided to replace this one. I called Ecoview and spoke to Carl, the owner. We went back and forth for about a week as he offered a variety of options and price points. In fairness, the week was because we had some trouble making up our minds because there were so many great options. Carl helped us narrow things down, and we opted for what's called the 7000 series. The windows were delivered to our sons house in two weeks. We were happily surprised with this because even though Carl had promised us two weeks, everyone else told us their delivery would be between 6 to 8 weeks. The day after the windows were delivered, the installers were there (4 people). They had the old window out, and the new windows were in in just a FEW HOURS!!! AMAZING!! In the world of construction and services, it's so rare to get a true professional, but we sure found one with Carl! 10000% recommend...

Ordered shades for a large game room with 3 large windows and a glass door. Everything was done…read moreperfectly - correct color was found, windows were measured, shades were ordered. They arrived at the expected time, no delays. Carolyn, the owner, came to my house and walked me through the options. It was wonderful that all of my dealings were with one person. No 800 number, no order number, just very personal service. Installation was equally efficient and trouble free. I will absolutely call them again when I need window treatments.

Edit: This company called me almost immediately after posting this, asking if I would consider…read moreremoving this review. Original: They seem like nice people but they are not good at follow up. We had Brad visit for a quote to replace shades. It would require some electrical work. They gave me a quote. There was some confusion about who was in charge of getting electrical work done. I thought this company was managing the vendor they recommended. They thought I was handling it even though I only had a general idea what needed to be done. Well 3 months later they called me to ask if I wanted to do the work. I said I would think about it. I would have preferred that they call me a few weeks later to see what I wanted to do. We'll probably work with an authorized dealer instead.

First I would like to say that overall I am pleased with the new door and window side pieces and…read moreglad that we replaced our old patio door that had water damage. I also feel that the guys who did the install behaved professionally, were friendly, worked hard and deserved the tip that they received. We originally went to Window Works in Cary before the holiday hoping to have our patio door replaced quickly. We met with Jeff and asked him to show us options for Anderson products to replace our patio door and side panels. Since they had a busy schedule we returned at the beginning of January to place our order and pay the 50% deposit. We were told that our order would probably there in about 2 weeks but it would likely be about 6 weeks before the install. When paying and signing the contract I scribbled on a few notes that Jeff reviewed. I discussed with him that (I assume like most people) we had an issue in the past of not having work done professionally or needing to have others clean up afterwards and I wanted to be sure there was a clear agreement between us. The work is completed now and overall we are pleased. However there were some issues that we are not so pleased with about the final results. I will list them and try to post pictures to clarify and let you decide if you would be pleased. 1. Upon final inspection before the installers left, I noticed that the grills don't match the door and side pieces. When I asked them if that was typical they stated they didn't think they had ever seen that before and they were certain it was never an issue with Anderson doors. They let me know the product I have is Therma-Tru.On viewing the contract I noticed that it says Anderson Windows and has that Anderson logo but under details it also mentions Therma-Tru Fiberglass which when ordering I thought was the type of Anderson door since that was the only brand we discussed. My mistake for not having that clarified but there is no way I would have knowingly ordered a "no-name" brand that I never heard of before. 2. So the Therma-Tru door looks nice and is fine but certainly I can't leave it with grills that don't match so that was a big concern for me. Jeff then told us that the door needs to be painted and within a certain time period in order to not void the warranty. Weather strip and hardware removed and all 6 sides painted order to keep the warranty on the door according to the manufacturer!(I had asked Jeff prior to ordering if painting the door was included and he did tell me that it wasn't but he also said the door would be fiberglass so I wouldn't have the same issues I had with our painted wooden door but I could paint it another color if I wanted.) If I had known about this I would have at the very least schedule painters to be there the day after the install. 3.They added quarter-round molding all the way across under the 2 side pieces and the door. I have never seen a piece like that under a door opening and think it looks odd. (This also needs to be painted) 4. Threshold has several pieces in various colors and to me it doesn't look great that way and one part is raw wood and needs to be painted. 5. There are "black" pieces used for threshold and under side pieces. I think it is an odd color to use with such light colors on the home but I think it looks fine for the door threshold but really strange and ugly under side sections. It looks like they are thresholds to walk on up to the windows. (Even worse that pieces shows inside and due to the material will need to be treated differently for painting ) 6. Lots of nail holes showing that will need to be filled 7.The flashing was showing under the door and it looked awful. When I told the installers that I really couldn't accept that they found a nice solution and fixed it. So that part turned out nicely. 8. They didn't clean the door or glass. NOT a huge deal for me in this case but I certainly feel that it should have been cleaned. If you are ordering windows or doors I'd highly suggest that you write CLEAN All on the contract. (BTW, on our first visit we did let Jeff know that one of our next projects was going to be replacing all of the old windows in our home.) 9. We sent Jeff pictures and invited him to stop by which he did. He just kept talking about how great he thought it looked and didn't seem to care about our opinions. 10. Another HUGE issue is that the following day I found out that I can't have any blinds or curtains installed on the door for privacy!!! Um, I sure could have used that info prior to ordering- thanks:( Therma-tru states that can void the warranty and that the solution would be to replace the new glass pieces and purchase new glass with the blinds inside! We would have for sure paid to have blinds inside if we had known of this issue. Even if I wanted to replace the new glass I still wouldn't be able to hang the custom made valances I had made!

So, I was just recommending these guys to a friend and I thought, I should sing their praises to…read morethe internet at large. My husband and I bought a mid century fixer-upper last year. It is our first house and we spent countless hours trying to solve the windows riddle. (Almost everything we needed was over-sized/custom/specialized and we intended to install the windows ourselves. We honestly could not find a manufacturer to sell the windows to us without install costs. And window "stores" continuously told us that the windows could not be made to meet the sizes that we needed.) Out of desperation, I called Andersen and explained our situation. They wisely advised that we call Window Works... These ANGELS took our measurements (we were sure of our openings, because of the 27 people that came to "quote" us). We came into the store room, picked out our product and had the windows ($20,000+ worth) ordered within 48 hours of the initial phone call. They answered questions, gave advice, and came to our house to assist with planning. The product that was delivered changed our house. The windows are absolutely gorgeous. At every stage of the install, they took my breath away. My husband and his father installed the windows and the Window Works guys offered guidance throughout the process. I could not possibly be happier with the product or with the people. I was thinking this afternoon that I wish I could recommend these guys to more people... Thus, I have written my first yelp review! I will add photos as soon as we're done with the house :) Thank you, Window Works!

Had an opportunity to work with Jobe and his crew at Window Depot Usa of Raleigh. They were able to…read moretake care of my window replacement. Installation and clean up were handled very professionally. I highly recommend based off value and installation.

We just had Window Depot of Raleigh NC install new windows in our home. Shopped around for a…read moretrusted company that would give us the value and quality that we wanted. We found Window Depot of Raleigh to be easy to work with. The price was fair and gave us a great value with smooth installation service and a quality window product. I do recommend them.

If you're shopping around for shower glass in the Raleigh area you'll soon discover there are…read moremultiple companies that provide the service. If you only call one company, do yourself a favor and make sure its City Mirror and Glass. (not to be confused with City Glass and Mirror) Granted, City Mirror and Glass may not have the biggest showroom in the area but their service is top notch. I tend to be OCD when I'm considering making a purchase of considerable expense so I actually spent several weeks visiting all the top rated companies and showrooms in the greater Raleigh area interviewing employees and requesting quotes. Prior to my recent retirement I spent several decades working in every conceivable arena of home renovation market so I had the advantage of being familiar with county inspections, warranties, construction permits, state and county codes etc., I already knew what factors and options should be considered when buying shower glass, from the different types of glass, to the various water spot prevention systems being offered. I had each company come to my house, take measurements, explain what they could or could not provide and submit a formal estimate. Each company was given the same requirements as to what I wanted from the hardware finish to the desired height of the glass. I also maintained a detailed spreadsheet during my research so I could perform an apples to apples comparison between companies, their offering, prices and what they could or could not provide per my initial request. Fact, several of them bent the truth when explaining why their products or services were better than what other companies offered. Two of the companies interviewed said, due to the custom construction and layout of our shower "no shower glass company" could install glass the way I wanted." Four of them said they could provide "most" of what I wanted but the custom elements would be at an additional expense. Ramone at City Mirror and Glass was the only company that said they could provide all elements of my shower design without ever implying there was anything unusual about the layout Even more surprising, the price estimate I received from City Mirror and Glass was easily one of the better estimates I received and a bargain considering I got everything exactly the way I wanted. We have a custom designed Neo angle shower and were forewarned by "other vendors" to understand that Neo angle showers tend to leak around the door. As it turned out, I had nothing to worry about. Mike and Ce'sar (sp) like all the other employees as City Mirror and Glass were professionals. They took great care and time making infinite adjustments to all the panels and door clearances. We've now taken well over a dozen showers and are happy to report not a single drop of water has escaped our glass enclosure. Operating with honesty and integrity my wife and I were thoroughly impressed with the service provided by City Mirror and Glass. Highly recommend.

GREAT customer service, very thorough, and went above and beyond!…read more Ramon (owner) has a lot of expertise and I felt 100% comfortable with his design recommendations for my glass shower issues. I was building a new construction and our builder's glass shower contractors installed my shower door on the wrong side of the shower. This caused a huge issue because the shower door (opens outward) was right next to the master bedroom door (opens INTO the bathroom). I was stressed that the builder and his contractors didn't have immediate recommendations on how to fix the issue - they stated that since it was a frameless shower, the weight of the shower door had to be anchored to a wall and couldn't be supported on the other side of the shower on the 1/2 tile wall per original design. I spent hours on Pinterest and other sites trying to see how others would solve this issue. I found City Mirror & Glass on Yelp and spoke to Nora (front staff). She said to email pictures to Ramon and he would call me back. After he understood what the issue was, Ramon sent me a picture / example of a shower that he did that would solve the issue. Wow, all the stress immediately went away after talking with Ramon. Ramon even came on-site to do measurements in order to provide a detailed quote. He also let me know what other parts of the shower would need to be replaced, including exact number of tiles and the shower curb...which I hadn't considered! When I got the quote, it was very reasonable. Ramon also had a tile contact who I could hire separately, and offered to manage the timing for both if I hired both of them to do the work. In the end, our builder agreed to fix the shower issue with his original contractors, so I did not need to hire City Class & Mirror (this time). However, if I ever have any shower issues in the future, I would definitely hire Ramon. His expertise, honesty, and fair pricing was extremely appreciated.