I hired this company for a full flooring replacement, custom bookshelf, and stair/banister…read morefinishing. The project was supposed to be completed in December 2024, but after eight months of repeated delays, no-shows, and broken promises, the job was still unfinished. Despite having in writing that items like the bookshelf, handrail, and stair landing were included, the contractor abandoned the project before completing any of those elements. Their communication was sporadic at best, and I was often left waiting with no notice or explanation. When I finally insisted they meet the extended timeline I had allowed, they responded by filing a mechanic's lien against my home--a retaliatory and questionable move considering the state they left the project in. I have hired legal counsel and am actively pursuing a resolution. I would strongly recommend anyone considering this business document everything, and proceed with caution. I regret trusting this team with my home.

I never write a review about a service provider unless I have a positive experience with the…read morecompany. But I'm going to make an exception with Dan and Floor Coverings International of Raleigh. It cost us almost $12,000 to have 1,200 sq ft of new wood flooring installed in our home. Within 1 week of the installation the floor started to bulge and floor boards started "cupping up". The issue continued to get worse over the next several months throughout our home. We asked Dan to explain why the floor was "cupping", a term for the boards bulging and pulling away. He said we had a moisture problem. and there was nothing he could do. We had to replace the floor because our guests were tripping over the floor boards. Prior to having a replacement floor installed, we had the concrete subfloor tested for moisture and the test proved the floor was extremely dry. Moisture could not have been the problem with Dan's installation. Since then Dan refuses to return our calls or emails. We didn't receive any reimbursement of our $12,000, and were unable to save any of the wood that he installed (an additional $9,000). We received no value for our money and experienced poor quality workmanship and terrible customer service. Fortunately, when we replaced the floor, we used a different company called FootPrints Floors. Shawna and her team were extraordinary! Our new floor looks fantastic after FootPrints installed it.

Passable Countertops, Laughable Service…read more The finished countertops themselves look good, but everything leading up to the final product was infuriating. ROCKin'teriors couldn't stick to a single promised date, installation was delayed repeatedly with zero proactive communication. We had to reach out over and over just to get basic updates. When they finally did answer the phone or respond to emails, it was nothing but a rotating list of excuses: they're a small business, an employee was injured and needed surgery, and the owner even told us they had a bigger out-of-state job that took priority. Once they had our 50% deposit, customer service became unresponsive and dismissive. There was a complete lack of professionalism, planning, and transparency throughout the entire process. At no point did they show that our job mattered to them. The final product may look fine, but the experience getting there was so poor that there is zero chance we would use them again or recommend them to anyone.

We had 2 small installs in our home by ROCKin'teriors- They did an outstanding job- Deanna…read morerecommended the perfect pieces for our butlers pantry/bar-leathered granite finish and beautiful quartz for our master bath-We could not be happier- Outstanding customer service and quality work! They had to work around our contractors schedule- which is never easy-and pulled it off with no delays. I would definitely use them again for our next home project!

I had Masonite siding on my house that was nearly 30 years old. I had a lot of damage and needed…read moreto replace large sections of the siding and paint the entire home. Bill Sword came over the same day I contacted him and proposed replacing all the siding with Hardi Siding, repairing all damaged trim/window sills (with PVC as required), replacing front gutters and painting. Bill's estimate was fair/reasonable compared to the other estimates (I got 4 others). He took us to visit some of the jobs he had in progress or had just completed and we were able to speak directly to the owners. Bill's crew was able to start earlier than promised and completed the work in the promised window, even accommodating a short vacation we had planned during the project. The crew was extremely professional and efficient. The quality of work was excellent. I feel that the exterior of my home is better than when it was new. After a few weeks there were a few minor things (I stress minor) we noticed, contacted Bill and he sent a crew out and fixed everything. It's not often I write reviews, but I was extremely happy with not only the work that was done on my home, but how easy Bill made it for us. I would recommend him and his crew without hesitation.

The nice folks at Window Wise replaced 3 standard windows and a larger window for me just before…read morewinter. The service was excellent and price was fair.

We had several windows replaced and the windows for the most part were done correctly. I had…read moreglaze missing and asked if that was not part of the installation and got no answers back. After three attempts I gave up and post the average review. I would recommend you use a credit card, so you have dispute rights. Not answering a simple question because you got paid is uncomforting to see the least.

Worst company we ever worked with. They gave us a bad outcome on our flooring, bad communication,…read moreno accountability and kept on saying customer is not right. Learn from our mistake and work with another company!

Awful experience. Stay far away- trust me. Initial interactions seemed great however you will have…read moreno one competently supervising inexperienced workers. Awful quality. Paint is already peeling. Surfaces not prepared adequately. New hard woods damaged by putting masking tape on them. No proper moving of household items. Literally thousands of dollars in damages. THEY WORKED IN WRONG ROOMS ON FIRST DAY! After being shown where to start. Have asked our insurer (water damage) to never recommend them to anyone. I would hate for anyone to go through what we did. We were finally exhausted after MONTHS of dealing with them we told them to leave. We are still fixing things they didn't do right. Absolutely zero integrity and no one from leadership ever reached out. Worse experience we have EVER had in 20+ years as homeowners.

No show! Had made a consultation appointment on line. Received confirmation. Never showed. Called…read moreand was told the on line platform is not working!!! What a waste of time. Not reliable.

Not a good experience at all. After the blinds were installed they did not fit. I talked with sales…read moreperson who came to the house measured he informed me that because of my window manufacture no one made a blind that would fit. When I ask why did he not tell me of this problem he says well no one else has complained. So we are stuck with so called custom fitted blinds that do not fit

The entire team at Sunburst has been phenomenal, from the beginning including selection of…read moreproducts, which was lengthy because there were many great options from which to choose. The installation process went quite smoothly and we are very happy with the end result. The installers were very detail-oriented and ensured all products were top quality, which matched their installation services. We highly recommend Sunburst Raleigh!

I moved into a new home and needed 18 shutters.I moved from California to NC four months ago.Not an…read moreeasy transition as things are done much differently in NC and hard to get people to come out when I need something.The owner,Blake came to the rescue.He was very friendly, professional and certainly knows his trade.There doesn't seem to be much pride in a job well done and workmanship has gone by the wayside.This company is a breath of fresh air and has helped to restore my faith in mankind and contractors.The shutters were installed without incident.They are beautiful and I already notice how much cooler my house is.A shout out to Lionel who helped Blake with the installation.He did a great job and seemed to like his job.Some of the windows were a challenge as not all of them were even due to construction.Blake worked diligently to make them fit perfectly.I live in a rural area where some businesses dont want to come out.This company is a two hour drive from me.Thank you Blake and Lionel.Much continued success to you. Ellen B

We had Harland Windows and Doors install railings and a subfloor on our second floor 3 season room…read more They did a fantastic job - not only taking out the old railings but doing a great install on the new ones (with HOA approval). They were thorough, neat, worked well and went above and beyond to create a very aesthetic appearance. For the subfloor, they really knew their materials and process and did an excellent job.

We got all our windows replaced in 19 96 and are sliding glass doors. No issues whatsoever They…read morewere double-pained and eragon gas so I save a lot of money because the Sun won't come through and it keeps the cold out with the aircon gas and double paint windows and our neighbor in the back has hunting dogs and when they're barking you really can't hear them because it's also cuts the sound down from outside. 2023 we had some roller issues in our sliding glass doors and they came out and fixed it for free.