Beware expensive uncaring one call cost a fortune keep you on line for hours One Call Insurance…read more Very poor online insurance company, difficult to update policys when change of reg plate due to buying new car got charged £5 admin rubbish considering I did all the work on line, most companys charged zero as was my wifes experianced, the sting came when I got a quote on my new car for the remaining 4 months I was quoted £170 so decided to get insurance elsewhere and checked cancelation cost which was an unbvelieveable fee of £55.99 what a rip off , I was told its in the terms and agreements when you take out insurance. Now I expected a small amount and then a refund as with other insurance companies fees of about £22.99 not 55.99. I feel totally ripped off. It took over an hour online to cancel my policy due to a website malfunction, Call taker was dealing with multiple callers at one time. Beware.

Very poor experience. They no longer want to speak to you on the phone and keep directing you…read moretowards 'chat'. I cancelled a motor insurance policy with them with 6 months still to run and they offered no refund at all. I would ahve been happy to pay a reasonable admin fee. Clearly they are just another greedy insurance company! Avoid!