Started to sedate my son BEFORE telling us that they weren't going to have time to finish in one sitting and would have to bring us back in about a month to finish his root canal. A MONTH??? Yup...Doc's going on vacation. Couldn't have bothered telling us BEFORE you started sedating him so we could decide for ourselves?
THEN...we asked them to hold onto a check for 24 hours. BIG MISTAKE! Not only did they deposit the check, but they apologized for the mistake over and over on the phone, but in person refused to accept responsibility, instead claiming we never told them to hold the check. We asked them to reimburse us for the $27.50 stop payment fee, and they refused. $27.50 on a $1000+ root canal? SILLY DECISION...LOUSY REVIEW!!! read more