I requested a quote from multiple businesses like this thru yelp and let me tell you... So far I…read morehave had EXCELLENT customer service! They responded promptly answered all my questions and we're very reassuring as this is the first time I've ever used something like this. I ride arrives in about an hour I'll let you know how that goes

Very early morning trip to STL. I wasn't confident UBER would show so I checked airport shuttles…read moreon Yelp. Received three responses and PTS was the most reasonable and highest rated. I called and the woman I spoke with was friendly and helpful. Received a text confirmation of arrangements. The driver was waiting when I was ready to go, he was friendly and helpful with baggage, car was comfortable and clean. Trip was uneventful and I arrived earlier than expected. Definitely will use PTS in the future and recommend if you need transportation from the O'Fallon Il area to STL.

Warning DO NOT…read morecash app, venmo, PayPal, or zelle This man, or this company for a ride. He is a scam artist Looking to get your money up front, And will not pick you up, Or refund the money. Don't say I didn't try to warn you.

He needs to work on his customer service. The driver wasn't very polite. Maybe he was having a bad…read moreday.

Had such a great experience using STL Shuttle service. I was honestly a little hesitant to book at…read morefirst because there weren't many reviews (I tend to be more on the anxious side with services like this). However, Bryan was very responsive and extremely helpful throughout the entire process including booking. We booked a round trip and were able to get picked up/ dropped off at a nearby location from the airport (not listed on their drop down menu) which was honestly very helpful and saved us the stress in finding another form of transportation. We also had a very last minute request for a later pickup and Bryan was able to accommodate our request, very thankful for that. The shuttle was clean and comfortable and our drivers both trips were very kind, punctual, professional, and knowledgeable with the areas we traveled to/from. Would absolutely recommend booking with STL! Thank you again Bryan and team!

Had an amazing experience with STL shuttle service. My daughter's volleyball team was in town for a…read moretournament. I was in charge of coordinating the travel to and from the hotel. Bryan and staff made it so easy for us. They got us to the venue in a timely manner each day and back to the hotel. There was about 16 of us and they handled it so professionally. If you are looking for transportation for any situation in St. Louis look no further! Ask for Bryan.

I highly recommend Apex Transportation and Arsen Babayan! From my first email to them to Arsen…read moredropping us off after a night out, everything was great! Arsen was very responsive every time I contacted him. He showed up early with a very clean car and was super professional. We hired him for seven hours and he was pleasant the entire time. We'll definitely be using his services again!

This January was the second time we flew to St. Louis and used Apex Service from and to Lambert…read moreAirport. Arsen was terrific and we clould not have asked for better service in all aspects. He was always on time, a very safe driver, and has a friendly, welcoming demeanor. He helped with our bags at the airport. His SUV was spotless. We highly recommend him and his company.

they advertise medical transportation. I called to book a ride and now they don't do med trans…read moreanymore. they said this Yelp ad was old...evidently a fly by night outfit that doesn't even keep up their current advertising on Yelp. Who is that careless?

Car broke down on the side of the road in Collinsville and these guys were nearby. Called them and…read morethey came out really fast with a minivan and got me and my family and all of our luggage, driver was a really nice guy. Would use these guys again.

In the StL area, Excel is top notch. They are reliable and very courteous. I needed them for…read moretransportation to/from work for a week. Always on time and great drivers! Would not use anyone else.

They are an excellent car service . Always on time at airport . I have used them for years ! Irvin…read more, Jay,Tom and Larry are my favorites!

Efficient business and consistently helpful personnel. We were delivered to the airport with many…read moresuitcases and a dog in a crate with kindness and professionalism.

I had a very nice experience with this company. I booked on Sun. for a pickup very early (5:00…read morea.m.) on Thurs. Driver texted & arrived about 10 min. early. I had trouble getting in the back seat so he suggested the front, is easier to get in & out of. Safe driver. He kept getting phone calls from potential pickups because 2 UBER drivers kept cancelling & they had to get to the airport. I would recommend. This his living & he is professional & nice.

Same-Day Cancellation - No Refund After Multiple Attempts…read more I had a reservation with Once Upon a Party Bus LLC for January 10, 2026. In the week leading up to the event, I made multiple attempts to confirm details and received no response. Then, just a few hours before the scheduled pickup on the day of the event, I was informed they would not "be able to make it." This left me scrambling to arrange transportation for 20 people with almost no notice. I was forced to book another company at a higher cost, resulting in a significant additional out-of-pocket expense. I requested: * A refund of my $100 deposit After receiving no response, I followed up multiple times - still no response. The company posted on Facebook that the business had closed and that refunds would be issued within 10-15 business days after January 12. That timeframe has now passed. I followed up again on February 2 requesting a concrete update and received no response. I also attempted to request the refund via Cash App but was unable to process the request. As of today, I have not received any refund or communication. The same-day cancellation and the failure to issue promised refunds or respond to repeated professional outreach are extremely concerning. If anyone has additional contact information for the owners or insight into how refunds are being handled, I would appreciate the information.

I can not recommend Once Upon A Party Bus more! Was looking around for a limo/bus just for a fun…read morenight of bar hopping with friends. I shopped a few different places. I spoke with Hope here, who was super nice and answered all my questions. Between the customer service she provided and the pricing, I decided to go with them, and I'm super glad I did! The bus is absolutely awesome. Lots of room, cool lighting, and it even has a bar with space for drinks. Our driver Ron was super fun and accommodating. He even recommended a couple of places to go around where we were. Such a great experience with this company. Will definitely use them when I need a party bus again!