We just used Platinum Transportation STL on 5/5. We got the big bus and it was hands down the…read morenicest party bus any of us have ever been on. Setting it up was easy as Brad made sure my questions were answered and everything was set for the day of the event. Don the driver was prompt and communicated we me as we went through the day. We plan on using Platinum Transportation again as well as other guests on the trip.

We were unable to book with them as they were extremely rude over the phone on uncooperative. When…read moretrying to price match as they said they did, they were very degrading and said there deal was already enough with a very rude tone. Missed out on a very clean and good group.

Same-Day Cancellation - No Refund After Multiple Attempts…read more I had a reservation with Once Upon a Party Bus LLC for January 10, 2026. In the week leading up to the event, I made multiple attempts to confirm details and received no response. Then, just a few hours before the scheduled pickup on the day of the event, I was informed they would not "be able to make it." This left me scrambling to arrange transportation for 20 people with almost no notice. I was forced to book another company at a higher cost, resulting in a significant additional out-of-pocket expense. I requested: * A refund of my $100 deposit After receiving no response, I followed up multiple times - still no response. The company posted on Facebook that the business had closed and that refunds would be issued within 10-15 business days after January 12. That timeframe has now passed. I followed up again on February 2 requesting a concrete update and received no response. I also attempted to request the refund via Cash App but was unable to process the request. As of today, I have not received any refund or communication. The same-day cancellation and the failure to issue promised refunds or respond to repeated professional outreach are extremely concerning. If anyone has additional contact information for the owners or insight into how refunds are being handled, I would appreciate the information.

I can not recommend Once Upon A Party Bus more! Was looking around for a limo/bus just for a fun…read morenight of bar hopping with friends. I shopped a few different places. I spoke with Hope here, who was super nice and answered all my questions. Between the customer service she provided and the pricing, I decided to go with them, and I'm super glad I did! The bus is absolutely awesome. Lots of room, cool lighting, and it even has a bar with space for drinks. Our driver Ron was super fun and accommodating. He even recommended a couple of places to go around where we were. Such a great experience with this company. Will definitely use them when I need a party bus again!

Had the Vintage Rolls Royce for our daughter's wedding after searching for a vintage car for a…read morewhile to transport the couple from the church to the reception. Mellisa was my contact person and at first I was nervous because she was a little dry and I couldn't see pictures of the interior of the car . You also pay upfront before they arrive. Melissa , however, really warmed up and answered my multiple questions & assured me they weren't a scam (lol). The chauffeur was very friendly, showed up promptly. Everyone was so excited for the car and he let us peek inside . He drove safely and the bride and groom felt very special ! I highly recommend Champagne Limousines .

The over the phone service was lack luster. The lady answering the phone calls was dry as hell. I…read morestated I wanted to reserve the Bentley for my wedding, she said ok (as to say it's available for my date and time)& began taking my card information for payment. Afterwards I wanted to confirm the details in which she then stated the Bentley wasn't available &it would be the rollsRoyce Cloud. That was very misleading of her to do that. Regardless I went with this company. Gave her the pick up address 3 different times because she kept stating the incorrect address through our written communications. On my wedding day the car & driver arrived on time. The driver was well dressed, kind, and patient. He had tissues in the car for me and even helped my father tie his tie before heading out. The vehicle was beautiful! The air conditioning was comfortable on the hot summer day. During our time in the car the gas or exhaust fumes were a little harsh for me but bearable during our short trip. I give it 4 stars due to the lackluster phone service.

We used JED for a employee shuttle for a large event we were hosting and the interaction was by far…read moreone of the most seamless, stress free experiences. The vehicles were clean, and the drivers were great!

The bus is old, (495,000 miles) it broke down, and the driver was rude. Short snappy responses and…read moreno updates, waiting for hours for a mechanic to show up. Hire at your own risk.

My fiancé and I used their services to get us and our wedding party from our venue to downtown and…read moreback for pictures. After calling around they were the most reasonably priced company to offer this service by far. We reserved a vehicle that said for 14 but it easily held our 17 person wedding g party. Friendly service. Clean vehicle. Great driver. Fully stocked limousine with alcohol & multiple sodas. My rating: BEST

This service ghosted a bachelorette party as a no show. They now do not answer and are closed.read more

Delayed review but wanted to say that this service was impeccable! The party bus was on time, very…read moreclean, and the driver was friendly!

From the owner: Top Shelf Specializes in providing top notch Limo Bus services for your special outings whether it…read moreis for your big day, bachelor/bachelorette parties, prom, winery trips, birthdays, or more. We are now offering personal and corporate airport transportation and shuttle services. Let us handle the driving, and let your employees do what they do best. Come see for yourself why our customers rave about our vehicles and have yourself a Top Shelf time!

I researched several dozen limo companies in the St. Louis/St. Charles area to take a tour a…read morewineries with my family. I chose My Limo STL for several reasons. For starters, their website was the only one that I came across that mentioned making their customers health and well-being a priority. They went the extra step and actually provided a short video explaining how they clean and disinfect each vehicle before and after every use. I received an email with the quote I requested, followed up by a phone call from Petre who asked if had any questions or needed more information about the vehicle I was considering. This event was being coordinated with family members and I when I explained that I needed to discuss the quote with the others, Petre agreed to hold the vehicle for 48hrs at the quoted price. This was most refreshing since at least six other companies opted to pressure me into making a decision on the spot and couldn't guarantee the vehicle would still available when I called back. Petre answered all my questions and genuinely seemed to care about figuring out the best option to meet our needs. Four days before our wine tour, Yolanda our driver contacted me to touch base and assure me that my family were in safe hands. She explained that she was an experienced driver and had 20+ years driving for the school bus system in addition to driving limos. I thought this was a particularly nice and personal touch. Petre called the day before to confirm the time and location, saving me from having to call him. A small gesture but one that was much appreciated since I have never had a rental company call me to confirm, I have always had to be the one to call. My Limo STL delivered an exceptional experience for all! The limo bus we rented was clean and Yolanda arrived early so could load our coolers and my handicapped niece on board ahead of time. She also graciously took several photos of our family a couple of time. Yolanda truly made our family's outing a treasured and memorable event that our family will talk out for years to come! The limo bus also exceeded everyone's expectations! It was classy, clean, and comfortable and even more impressive than the pictures online. Yolanda delivered us safely back at our hotel and then Petre called to confirm we enjoyed our tour and everything went as planned. From requesting the quote for the limo bus to final drop off My Limo STL offered first class customer service, safe and clean vehicle, and an exceptional driver. I will no longer have hunt for weeks to find the ideal company to rent from My Limo STL is First Class all the way and still offered the best rate for the vehicle we wanted. Thank you Petre and Yolanda!

I used this company for round trip airport transportation and was blown away by the prompt and…read morecourteous service. The online reservation system is also a plus. I will definitely use this company again!