From initial consultation to install, Richard was very helpful, accessible and professional in our magic carpet ride. Kevin and helper did an amazing install. I highly recommend them for your future flooring needs. Les read more

we bought vinyl plank flooring for our complete main floor from End Of The Roll and had them install it. we needed the kitchen area floor repaired because there was a dip. I hired them specifically to do that repair. Well they didn't and now there is going to be a break in the middle of the kitchen. The installers were on their phone 90%. Of the time when they were working. 10,000 dollars and they couldn't even fix the issue that I wanted fixed. They didn't even try. read more

Phoned in for a quote on flooring and whoever answered the phone didn't want to take the time and try and find the price for me just kept telling me no that company doesn't have it!! I had called 3 other places and they had no problem getting me a quote !! Went with the other flooring company read more

Very pleased with the service today. A very welcoming gentleman named Terry helped us with our front door carpet and floor runner. Great prices and great service! Super glad we came here! read more

I dealt with Aaron and he was great when I needed some vinyl plank. He sent an installer Andrew out to do the install. I was not happy about the install. He was never on time and he did an unprofessional job. He was a hack. I wouldn't recommend Andrew again to any one. Aaron was very knowledgeable and very nice to deal witb read more

I was looking to replace the carpeting in the upper floor at my place. I contacted End of the Roll, Aaron sent me an estimate, based on how I described my place and square footage, I was so surprised that Aaron sent me the estimate the same day. What surprised me even more, was that the estimate and the final price I paid were very close. I had had another company quote me a 1000 dollar more than End of the Roll with the exact kind, like and quality carpet. When I went to End of the Roll to pick the carpet, I got some excellent service and advice, with a smile Ali and another worker came and installed my carpet, it looks so good, you can't see the seams anywhere, outstanding workmanship! I have a big home, but the two guys finished in one day and they cleaned up and vacuumed after. I am so happy with everything, the service I got from Aaron and the nice lady manager. (sorry forgot your name) To sum, I have nothing but great things to say about End of the Roll, excellent customer service by Aaron, great workmanship by Ali. Honestly, if I were you, shopping for carpet, I would not go any where else. Excellent honest and respectful customer service, fair prices and outstanding workmanship. Did I already say, I love my carpet, well, there, I said it again Thank you End of the Roll for a job well done! read more

Aaron helped us with our carpet. He wasn't pushy and let us take our time. He had the carpet ordered and installed on time. The installation crew was was fast and professional and they did a great job. I highly recommend using their services. read more

I recently went to End of the Roll for new laminate flooring. The initial process of picking the product, measuring and pricing worked well. Slightly more than I expected, but seemed reasonable. Staff were friendly, helped offer suggestions, lots to choose from, etc. We finally agreed to a quote (which was after their measurer came out and did the proper measurements for the areas we stated we wanted done), and agreed to the price. Day 1, the installers (which were incredibly friendly and helpful) finished what the said they would that day (2 bedrooms), all went fine. Day 2, installers start working and everything seems normal. about an hour or so later, I get a call from Aaron (Store Manager) saying that we are going to need to buy more laminate as the manufacturers specs must be wrong in their system so the coverage per box wasn't as much as they thought. Thinking maybe only needing a few more boxes, he states it would cost $962 more for the amount we require. I was baffled by this. I asked how that big of a mistake on pricing can even happen when they quoted based of of their measurements and their product. Aaron wasn't very helpful, and just stated "Well, how is this my fault?". Not very good customer service. I understand mistakes happen, but could this not have been double checked prior to the work being done. Had I know it was another $1,000 almost at the start of the job, I would have looked elsewhere as I was already thinking it was a bit high. And the fact that the job was already half done, I felt like I was at Aaron's mercy. I do have to give kudos to the installers though. They were very quick and very good at their job. Very friendly as well. Sadly, the dealings with Aaron and the huge mistake in pricing after the job was already started will not allow me to give them a good review. I gave 2 stars only because the installers made the job quick and painless in that respect. I will not be shopping at End of the Roll again for anything like this. I will seek other competition. I did not feel that Aaron was confident in what he was saying and also that he didn't seem to care. A couple hundred dollars would have been bad enough, but almost $1,000 extra? read more

Jordan was a great help, gave me great service, showed me around and helped me out without being at all pushy. Thanks for the great runner, I will be back! read more

I do not recommend End of the Roll to anyone! ZERO STARS We had good service while in the store looking for carpet but once the carpet was purchased it was beyond horrible. Because the carpet was going downstairs into a living room/bedroom area we would have to move the furniture fro one end of the room to the other.We were told that we could have the furniture moved for an additional fee, which we paid. The area was prepped for the installers with all the furniture at one end of the room. Wen the installers arrived they did not want to have to move furniture. They called their manager and sat outside in the van We called the manager at end of the roll and were told, that even though we had paid for furniture to be moved and the furniture was at one end of the room in preparation, the installers would not move the furniture. When Luke came and did the original measurements we were assured that the furniture would not be a problem. Turns out the manager would rather walk away from a $2500 sale than have the installers move furniture (that we had already paid for them to move). I have never been so disgusted with a business. They were not even willing to discus alternative ways to get the carpet laid even though I was willing to help move the furniture back. I took the day off work to help with this. I will never use this business again and strongly recommend you to avoid this place. read more

After fully paying for my order - I cancelled everything. Got 3 different amounts for removal of the old carpet yet when we said we would remove it ourselves and the rep said they would owe us over 500 back off the bill then - when they didn't return the money and I called them - suddenly they had actually forgotten to bill us for it anyways so even if we did the work ourselves, there was no refund. One rep told us 400 for the removal - one told us 600 something and the manager told us only 200. Get all your line items in writing from this place IF you deal with them - I'll never go back. Although Aaron was very profession and nice to deal with - their numbers and explanations just don't add up. Stay away! read more

I was in a really tight spot with a narrow window between the time I took possession of an apartment and the time I had to move in. Aaron is the sales manager at this End of the Roll was very helpful: set aside the carpet before it had been finally measure (I had a good estimate), arranged for the man to come and take measurements on the first day I could set it up, and promised that the carpets would all be installed the day before our move. And it all happened like clock work. He actually stepped in when he hear me getting cranky with one of his sales people who's insistence on doing it by the book meant that I would have had to go elsewhere. Great service. read more