If you are Thousand Trails member....run. This park is in the mist of management changes and has been an extremely poor vacation spot this year. This resort does NOT have sports courts (only a very old shuffleboard court), the pools, laundry areas and gym have been poorly maintained this season and have broken equipment. You may not use the Clubhouse for ANY personal gatherings unless the entire park is invited and Wi-Fi hasn't been available at the clubhouse or anywhere in the park this year. As for the front office, Dawn, the new face of Thousand Trails/Encore/ELS, is so rude and brass that most residents only go in on days that she is off. There is only one maintenance person left who hasn't quit this season, (doing the best he can) so the public areas (bathrooms, laundry, pools, etc) are a mess. We have been here seasonally for almost 8 years. Last spring 2024, new management came in and have been threatening to put locks on the homes if people do not immediately confirm to rules that had not been enforced for decades. People are being threatened unless they sign new contracts and are being made to pay for repeat background checks....even after being here every year for many years! After gaining approval and permits to place sheds, patios, walking stones, decks on the lots to beautify the sites, the new management has destroyed all permits in resident files, and have stated that all sheds, patio stones and decks must be removed upon selling properties, thus setting residents up for extreme financial losses. Worse, although paying monthly for the entire year, Dawn (the new representative of Thousand Trails/ESL/ Encore in the office) has informed everyone that they may not have visitors in their homes when they are not here, have limited family visits when the residents ARE here, and has selectively "grandfathered" some residents to allow them to stay year round regardless of how long they have lived in the park. Some long term residents can't stay a day longer than 6 months, while others, having been here many less years, have been "grandfathered" to live here year round. NOTHING is consistent. The season has been a total flop, full of rumors, uncertainty, and anxiety. Year before last, every site was full, now...... there are many, many empty sites and many of those are not prepped (no maintenance crew) to allow an RV to pull in anyway. There have been no "Town Halls" to explain what's going on here and people are being told that their homes "do not meet standards", although, if you ask the front office to please provide the standards, they have been told "we don't have to give you that". If a resident wants to sell their home, Dawn must walk through their home and give the approval, subjectively, whether you can sell or not, directing residents to tear down sheds & pull up concrete pavers etc. AND the standards are NOT the same for everyone. After removing all the patio stones, decorative rocks, pavers, etc....buildings are surrounded by muddy messes. So much for the beauty in the park. If your lawn isn't cared for you get a notice, threatening a fine, although you are not allowed a shed to store equipment needed to maintain the outdoors areas. This season, I have seen more elderly residents weeping over their property loss than I care to ...being told to remove their homes by a very short deadline date. In one case... less than 2 months to remove all their belongings and attempt to hire someone to pull a huge park model out. It's heartbreaking. Rules are good and standards should be in place, BUT, all standards and rules should apply the same for all, and some fairness and compassion would go a long way. I'm surprised someone hasn't called this park into the local TV News station's business detectives. It would make a story for sure. This park, once our happy place, has now become an uncertainty to many and a source of unwanted anxiety. read more