1. Enchanted Hair Salon

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Cheyenne, WY

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Enchanted Hair Salon

3.3 (25 reviews)
Open • 8:30 am - 7:30 pm

Services - Enchanted Hair Salon

Bridal hair services

Haircut

Hair styling

Enchanted Hair Salon Photos

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It's unfortunate that I even have to give a 1 to this salon. I had been slowly progressing to blonde and moved to Wyoming. The salon had limitless great reviews so I scheduled. I went in and the girl who did my hair was very nice to me and my step son while I was there. I had a bad gut feeling when she started parting my hair in bizarre ways, but I don't do hair so I don't know if there are new techniques. I wanted a really heavy blonde highlight to get me lighter for my wedding, I even told her I didn't care if it had a shadow root to it as long as it was all over brighter. My hair at the time was blonde with some leftover very faded red/light brown pieces from many many months prior. When my hair was processing she went outside and took a smoke break, just before breathing all of it into my face while shampooing me. I didn't say anything since she was nice, but people who don't smoke don't want to smell that. It's unprofessional. Then she dried my hair and I told her not to style it because I was tired and wanted to go home, plus I was a bit irritated. I paid her, and tipped her well, a total of $120. When I got driving home I ran my fingers through my hair to find the entire base of my head full of dried bleach. I ran home, showered, and conditioned as hard as I could. When I got out of the shower my hair was melting off, and completely fried. (See pictures below). I had 2003 style zebra stripe highlights (not heavy like I asked) that were yellow as hell. I rushed to an aveda salon in Colorado the next day where I paid $300 in services and products to fix it, I had to have several inches of my hair cut off (just months before my wedding). I called the salon and asked to talk to the owner, whoever answered the phone recognized me and had the stylist call me back instead. She apologized and told me she doesn't know how it could have happened but she's sorry. Then she said she works independently and can't afford to pay me back. This was the icing on the cake. I told her I would take a partial refund since she spent her time doing it and she said she'd call me back. Well shockingly she didn't. I called and spoke with the owner, who absolutely could not have cared less. She told me "well she told you red was hard to cover up and she paid you back" I informed her she absolutely did not pay me back and if she'd look at the pictures she'd see that I didn't have a bunch of red to cover. She informed me she would talk to the girl and got off the phone without so much as an I'm sorry.... I text her and spoke with the stylist for over a month with broken promises of "my accountant is writing you a check, it's in the mail, idk why you haven't gotten it yet"... it's because it was never sent. I fought it for months and finally just gave up... there are signs all over the walls to teach people how to leave a google review, hence all of the good reviews. This salon does booth rentals so while some of the people may be great, some of them certainly don't know what they are doing. When you make a mistake, be an adult and own it. Blonde is hard to do but don't fake that you can do it if you can't. The entire experience was unacceptable and unprofessional.

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Photo of Kia N.
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9 years ago

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1 year ago

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Photo of Kerri Ann R.

Kerri Ann R.

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1 year ago

I fly from Alaska to Cheyenne just to get my hair done! she is an amazing stylist and I'm glad our paths crossed. thank you Ms. Roland

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Kerri Ann R.

Thank you!!! It was great to see you again!!!

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3 years ago

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2 years ago

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3 years ago

I referred my friend, Ruth to Kelli She did a fantastic job on her hair and she was very affordable

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5 years ago

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4 years ago

This is an awesome place to get your hair done. Very professional people and they are all so fun.

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9 years ago

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4 years ago

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9 years ago

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5 years ago

Things have changed for the worst. They have drastically changed their level of friendliness. Goodbye forever.

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9 years ago

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8 years ago

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10 years ago

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11 years ago

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Review Highlights - Enchanted Hair Salon

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China Herbal Massage - body massage

China Herbal Massage

3.7(9 reviews)
0.2 mi

Walked in on a Sunday evening. Was greeted by a friendly woman who noted that she was busy,…read morealthough it didn't look like anyone else was in the place. She lead me to a back room and asked that I get undressed while she called one of her masseuses. She arrived within a few minutes and apologized for making me wait. The building is old, and made of cinder block, so it's not exactly a high end spa, but the room, including the sheets, was clean and very warm. The music was very soothing. She ("coco") provided an incredible massage that included hot oil and hot towels. It really exceeded my expectations. By all accounts, this place has the look and feel of your typical 'rub and tug' kind of place, but the staff was entirely professional. If I had to lodge one complaint it would be for the China Herbal Massage to invest a little money into infrastructure to give it more of a professional image - assuming that's what it wants to be: take credit cards (I assume everything is on a cash-only basis), hire a receptionist who can answer questions and make appointments so that staff can better anticipate demand, and lose the neon sign (if you provide great massages, word will get out - there aren't too many options in town). Upgrade the image to match the attitude. It looks like they have a fairly large staff, so I may have just gotten lucky with CoCo, and as such, my experience may not represent the typical experience. I will definitely go back again to find out.

Ok, I'm only giving this 4 stars for two reasons, 1) the therapist was talking in Chinese to other…read moretherapists through the walls during the massage, and 2) the setup gives you this ominous feeling that at some point you're going to have to have that incredibly awkward conversation where you tell them you DO NOT want a happy ending (I had to have thay conversation in vegas, the masseuse was unhappy). And there was like, a child in the lobby you could constantly hear. But, they were very professional, no awkward conversation, the massage went well over the 60 minutes, price was good, and it was a surprisingly good massage. Nice pressure, and really good on the back. All in all, great place especially for the money.

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China Herbal Massage - Herbal massage

Herbal massage

China Herbal Massage - Foot massage

Foot massage

China Herbal Massage - Ok

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Ok

Adora Day Spa

Adora Day Spa

4.5(13 reviews)
3.2 mi
•$$

As a first time customer I scheduled a Deluxe Facial with Danielle. I have experienced facials…read morethroughout the decades and Danielle, far exceeded my expectations! She is extremely knowledgeable and warm. Walking me through each step, educating me and answering my questions. I have already scheduled another treatment with her and looking forward to this experience! I highly recommend Danielle and Adora Day Spa!

Staff was friendly and welcoming. Went in for lash lift and tint - was first time ever doing this…read moreso could be my fault for not knowing what to ask for or expect. Technician was friendly. But lash lift was not great. Lashes are over-curled, bent straight up from my lash line so they look bent not curled and they poke into my eyelids. I had asked for brown tint because I didn't want a dramatic look but tech suggested blue black. I went with her suggestion which I should not have - this might be personal preference, but black is an odd look as they're very striking and obvious paired with them over curled, lashes look very odd and unflattering, they stick straight up and look bent at my lash line and crispy. Eyelids were swollen and red after the procedure and it burned during. Not sure if that's just normal after a lift though. It was a lot of money to look goofy. Someone commented I look like Minnie Mouse with the lashes sticking straight up. This could be my fault not knowing what to ask for or how to direct the tech but as it was my first time I trusted the technician, but really wish I had skipped this or could reverse it, it looks ridiculous. Not sure if the staff is just trying to get people in and out as quickly as possible but very disappointed.

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Adora Day Spa
Adora Day Spa
Adora Day Spa

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Enchanted Hair Salon - hair - Updated October 2026

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