I am very grateful to Doctor Mark Ence for seeing my mom at the beginning of September. My 86-year-old mom, who suffers from dementia and severe memory loss, had not been to a dentist in more than 5 years, but instead had only seen a mobile dental hygienist for the past 2 years, who saw her once a month in her skilled nursing facility. During COVID, my mom could not receive any dental care, and I was worried that her teeth had started to fail. She needed to see a dentist to have an honest evaluation of whether or not some of her teeth could be saved and whether or not she needed some major procedures to improve her oral health. Dr Ence met with my mom and me and Dr Ence was kind and gentle and made my mom feel comfortable and at ease, so that he could take a careful look at her teeth. He used the (1 week-old) xrays taken by my mom's hygienist, instead of needing to take xrays there in the office. Dr Ence's hygienist took detailed notes as to which of mom's teeth needed extra attention, which teeth would probably eventually need a procedure, and gave some excellent suggestions about what the CNAs in my mom's skilled nursing facility could do to improve my mom's oral health. (Dr Ence also complimented the good care that the mobile hygienist had taken care of mom's teeth). Dr. Ence's office staff and hygienist team were also warm and welcoming and made my mom feel comfortable and less nervous, which happens when someone who suffers from dementia is taken out of their familiar environment. Thanks to Dr. Ence, my mom and I now have a lot of good information and better understanding of the condition of my mom's teeth. Thank you, Dr. Ence, for your great communication, gentle treatment of my mom, and great knowledge of teeth and bone and gum health. If I could give Ence Dental a letter grade, I'd give them an A++ ! read more