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Empty Nest

4.5 (2 reviews)
InexpensiveDepartment Stores

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16 years ago

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16 years ago

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Collections By Joya - Necklace with 2 charms

Collections By Joya

(4 reviews)

I shop at Joya all of the time. I love their charms and all of the great jewelry at varying price…read morepoints. Its storefront in Webster Groves is just perfect. I don't normally leave reviews, but I had to comment on how extremely kind and helpful the staff was to my teenage daughter when she visited the store on her own last week. The staff was so friendly to her and attached charms she had received earlier as a gift and adjusted and helped her with her chain. She came home beaming about the experience.

I have been a Joya regular since the beginning when they had events in Brentwood and have spent…read moremore than I want to admit on jewelry. I went in store in Webster to make a necklace and get some things and buy the 10 year anniversary bogo carnival tickets. The day before they emailed out they were free (so my friend and I spent $50 for no reason). The three workers in the store couldn't figure out how to sell us tickets and emailed us our receipts. The event was madness and there was nothing for $6. Literally everything cost more than today, where everything is 70% off. What was most upsetting is that when we went to check out, we explained the situation that the girls didn't know how to ring us up and showed the square receipt and the owner Betsy quite literally rolled her eyes in contempt and denied our reality and asked us what piece of jewelry we choose because it had to be chosen beforehand. We weren't given an option and had to fight for a ticket that WE actually Paid for! So they ended up making a bag, and we didn't get anything other than the piece of jewelry. There were no snacks, and we couldn't even get a can of soda/fizzy water, we got 5 oz pours by a gal in a tent down two doors down from the event. Zero reason to be a loyal customer, it actually cost me more. Oh, and the gift card I won in a carnival game isn't even valid, I went to buy merch online tonight (since it's 70% off now), and I can't even redeem my gift card. Genuinely, you're better off using google lens and ordering the items you want elsewhere. You won't be belittled, have to fight, or give money to people who shouldn't run a business to begin with. 10/10 DO NOT Reccomend. I'm so so sad I've been so loyal for so long.

Empty Nest - deptstores - Updated May 2026

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