Nielson was amazing! I called to schedule someone to come out and give an estimate on shower glass…read moreand George came same day, within only a couple hours. It was 24-hour turnaround for a quote and after I signed it was about 2 weeks out from time I signed to install (most of which was due to material needing to be delivered). Todd and Garrett did my install today and showed up exactly when they said they would and were polite and did such an excellent job. I highly recommend! The entire process was smooth and straight forward. (I also appreciate the reminder emails for appointments). Thank you for everything! Note: the 1-piece of gold hardware in the photo was due to the wrong piece being delivered, so they are going to order a new black piece and come back to swap out

I have a front exterior door with glass pane panels. The seal failed and paint from the door…read moredripped down in between the glass inside. I just had my appointment Nielsen Glass. Unfortunately, the way my door was built doesn't allow a way to access the glass, so it can't be removed and replaced. I DO recommend this company for their communication, punctuality and knowledge.

Hi I had Mathew Delucca, and Trevor come to my house and install five screen. I highly recommend…read morethem they are very knowledgeable hardworking, and reliable, I am very impressed with both of them. when ever I need them to do a job they will be the first ones I will have them do the work. Thank yo, Julie Simon julieasimon@yahoo.com

Ran my truck's hitch into my Eichler Atrium window when reversing it…read more Needed the glass replaced. All the locals told me it would take 3 business days for a quote and a few more days for someone to come to see it. Matt was there the same day as he had a job in San Rafael. Gave me a quote. Put in the glass order and a week later I had replaced all the front glass. Quality service, no additional "surprises", great work and great communication. By the time the quotes came in, they were higher and he had already finished the work.

We have been using Redwood Glass for all our window needs for years! They never disappoint. Quick…read moreservice and friendly people. I highly recommend them. I might add they are reasonable also! Candy F.

After delivering a new sofa to a customer, she mentioned that other movers broke a glass door on…read moreher antique hutch. I said that there is a great glass repair shop near my store in downtown Petaluma. I brought her hutch there, and the charge was only $60. My customer was ecstatic. Don and his staff will also fix some scuffs in the hutch. We are very happy. --- Jack Rasmussen, Owner, Wine Country Fine Furniture.

Excellent service by a true artisan! He does it all and does it with excellence! Been going to him…read morefor years, and will be going to him for more years

Contracted Chad and his crew to install a glass shower enclosure for a remodeled bathroom. Chad…read morecame out the next day after I called him and took measurements. The Glass Shop was the second estimate i received for the project. When i compared the estimates side by side, The Glass Shop was slightly more, but i noticed they used thicker glass and more hardware to than others. The glass was installed about two weeks later and was fantastic. The glass thickness was exactly what i wanted at 1/2" and the install was seamless. I am thoroughly impressed with the glass and the install.

What an amazing experience I had with both Stacey and Haley. After researching several companies,…read moreB&L Glass was the only company who could provide the service I needed as quickly as I needed it. I did not end up using this company for my needs because my husband ended changing out the broken window. But I was treated with such care and incredible follow up, and even after submitting a deposit....I was refunded that deposit without question. I will be referring clients to B&L Glass and hope my review encourages you to use their services. Good Customer Service is so hard to find these days....look no further with B&L Glass!

Our tile installer recommended B &L. Love our (2) sets shower doors! Highly recommend them…read more Salesperson showed me options until arrived at exactly what worked best for our needs and taste. The measure and install team were exceptionally professional, helpful, thorough and efficient. Call these folks for your shower door needs. There's a reason you are likely to see their trucks driving job to job.

The Team at jack smith glass were top notch! From the office staff to the installers. Professional…read moreall the way. They were prompt in on time when they arrived to do the estimate. Glass was ordered right away. It was somewhat of a special order so it took just a week but I was OK with that. When the installers came out, they went right to work and finished in exactly 1 hour. They did a nice tight clean job. They cleaned up after even all the shattered glass that was outside on the steps in lawn area. I would hire this company again they are. A. #1 .

Had 3 windows replaced and the new ones look great. Professional and excellent service performed…read moreby the crew. Would highly recommended Jack Smith Glass to replace old windows.

Quality: Good Install: Good…read moreScheduling: Rude, incompetent, and untruthful. Billing: Clueless Customer Service: Atrocious Rudest, poorest service experience maybe ever. Zero customer care. Will not do business with them again, and telling friends the same.

Need a shower door adjustment. Jason was quick and professional and my door now slides without me…read morebreaking a sweat.

I had D&D Glass replace all the old aluminum frame windows with new Simonton Vinyl Windows and D&D…read moreGlass was fantastic to work with! They came in priced competitively and were less than the other two estimates I received. The others were pushing Milgard Windows but in my line of work as a real estate agent, I've seen too many newer Milgard Windows on houses where several had already failed in around 5 or 6 years. The other companies were trying to sell me on the fact that Milgard offers a rock solid warranty but I decided I'd rather deal with the company that installs a better quality product, also has a rock solid warranty and at a little lower cost to boot. The service and quality of the installation were top notch and I rest a lot easier knowing that we now have good-quality windows that were installed correctly so I don't have to worry about leakage. Thank you D&D Glass- you get my highest recommendation!

I had previously used D&D Glassworks with good results, but this French-door project was…read moredisappointing--especially for an expensive project costing more than $7,000. The doors were repeatedly delayed, the wrong handles were installed, and the insect screens were missing with no firm installation date provided. The screens were included in the project price, and I had already paid a substantial deposit toward the order. Initially, D&D offered to let me withhold only $100 despite being unable to provide an installation date for the screens. After I objected, they agreed to leave $500 unpaid until the screens could be supplied and installed. They are now asking me to pay that remaining $500 even though, at the time of this review, they still do not have the screens and the screens have not been installed. A trim piece was also left for us to have cut. I was not told before the installation that the new exterior trim and the white caulking around the trim joints would still need to be painted, leaving me with additional work and expense to finish the project properly. D&D later offered to replace the handles and arrange to have the trim piece cut, but I declined because I had lost confidence in their communication and follow-through. I decided to complete the remaining work myself. Update: My main concern remains the outstanding $500. Your email stated that I could leave $500 unpaid for the screen and its installation until you were able to complete that work. The screens are still unavailable, have not been installed, and no firm installation date has been provided. Despite this, I was being asked to pay the $500 balance. Regarding the handles, I had to contact you on July 30 because I had received no update and assumed they had not arrived as expected. Only after my email was I told that the replacement handles had arrived that afternoon, and a return appointment was then offered. Given the repeated delays and lack of timely communication, I chose not to have your company return. My review reflects my experience with this particular project, and I stand by it.