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    Emporium Square

    4.5 (4 reviews)

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    5 years ago

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    6 years ago

    A new addition to Middletown, NY. Emporium Square is a small indoor marketplace featuring small businesses. Open on weekends from 9am- 6pm.

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    Woodbury Common Premium Outlets

    Woodbury Common Premium Outlets

    3.6(847 reviews)
    17.4 mi
    $$$

    My Jimmy Choo Nightmare -- A Cautionary Tale I splurged over…read more$700 on a pair of Jimmy Choo sandals. Seven hundred dollars. For that kind of money, you'd expect exceptional quality, right? Wrong. I wore them exactly ONE time, and the sole was already worn down. One wear. Let that sink in. So I called their customer service, and that's where the real nightmare began. For two months -- TWO MONTHS -- they gave me the runaround. They refused to replace the shoes. They refused a refund. Eventually, after endless calls and emails, they graciously agreed to repair them for free -- even though at first they wanted to charge me for the repair of their own defective product. Then they handed the shoes off to UPS... and UPS lost them. For a month. After yet another month of back and forth, the shoes were finally repaired and returned. And the cherry on top? Their idea of compensation for this entire ordeal was -- wait for it -- a whopping 10% discount on my next purchase. My next purchase?! There will be no next purchase. Ever. Let me be clear: I paid luxury prices and received dollar-store customer service. Months of my time wasted, zero accountability, and an insultingly small discount as a "sorry." Shame on you, Jimmy Choo. Your customer service is an absolute disgrace. If this is how you treat the people who spend hundreds of dollars on your brand, you don't deserve a single one of them. Save your money, friends. #JimmyChoo #NeverAgain #WorthCustomerService #LuxuryFail #ShameOnYou #CustomerServiceNightmare

    I came to Woodbury last month to shop for deals…read more I was not impressed with the selection at the coach or Michael Kors outlet. Styles were outdated and prices were not discounted. Skims had a selection of clothing on sale with an additional 30 percent off. The skims store was organized, but the line to enter the shop was slow and long. Food options at Woodbury were very limited. The food court had minimal options ranging from pizza to sandwiches. Price of food was steep especially for upstate NY.

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    Woodbury Common Premium Outlets
    Woodbury Common Premium Outlets
    Woodbury Common Premium Outlets

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    Walmart Supercenter

    Walmart Supercenter

    1.8(76 reviews)
    2.9 mi
    $$

    I'm not sure how many times I've tried the pick up service through the years, but it's been years…read moresince my order was correct and/or wasn't cancelled. Either way, the products I wanted were on the shelves most of the time. Staff can be moody but a lot less so than they were years ago. I've had a few pretend not to speak English until they realized I'll just ask for help in Spanish, which gives both of us a good laugh before they help, usually in English. I won't hold that against them because they probably feel their hands are too full. It's not as if they are sitting on their butts or twiddling their thumbs, but it is something that's happened more than once with different staff in different departments. I did have an issue with something ringing up incorrectly at self-checkout a while back. The lady manning self-checkout said she needed a manager to give her permission to change the price. I watched her go ask the manager for assistance. I watched the manager, who was chatting with someone organizing bins in another checkout lane, make no attempt to come over and assist for over 20 minutes. I went into the checkout lane next to the manager and heard her just talking about home and gossip without a care in the world, but she turned professional when I came out of hiding and asked when she planned to assist me. She pretended that she didn't know I had been waiting until I pointed out that I had not only watched her be asked, I had been listening to the last few minutes for her conversation while I waited. The lady manning self-checkout apologized after the manager finally came over, and I told her she did her part, and it wasn't her fault. She said she was nervous I was going to take it out on her because that's what customers usually do when this happens, which leads to suspect this is a game that manager regularly plays while leaving their staff to take the brunt of the customers' rage. It's no wonder the staff have a bad reputation for customer service. One of my last visits was during opening. None of the self-checkout registers had any bags, which isn't abnormal. I went to one of the other registers and grabbed one bag from there. I probably needed at least four for the amount of things I had, but there were so few and relatively a lot of customers for an early morning, so I left the rest for the others. A lady who was staring at me came to the woman self-checkout and said hide the bags because "they" take them all while she looked at me. I don't know if that woman was a supervisor, but I know she was out-of-pocket. I took one bag. I really should've turned around and took three more in spite. I feel I was profiled a few times at this store, whether due to race or age, I'm unsure. I reported it once and never saw that employee again, but I never received an acknowledgment much less an apology for it. This isn't my favorite Walmart location for a host of reasons, but I think Walmarts in general might be cutting back on inventory in their brick and mortar stores. This might be in an effort to push customers to pick up and delivery services, but this particular store is horrible for pick ups for years.

    Our hotel was in Middleton, NY and this is the closest Walmart location to it…read more We found everything we needed and then some. Employees are hard working, helpful, and friendly. There is a Subway and AuntieAnne's inside, which is great. We were in and out in no time. The parking lot can get a bit full, this place gets busy depending on what time you visit. Overall, it's Walmart and we greatly appreciate the reasonable prices here.

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    Walmart Supercenter
    Walmart Supercenter
    Walmart Supercenter

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    Emporium Square - shoppingcenters - Updated May 2026

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