Don from cherry valley appliance repair was the best wish he was still working my oven stopped…read moreworking wish I could get hold of him he replaced the oven igniter any way to get hold of him his phone is disconnected

Dan, repairman, was amazing. Gas dryer motor was diagnosed "bad" as soon as he heard the dryer…read morenoises. Dan (a stroke of good luck) had the dryer motor in his van and replaced the motor quickly in one shot. Motor bearings were found bad. Repair price ($168.00 motor and labor) was very reasonable, and MY WIFE IS VERY HAPPY to have the gas dryer working again. Kudos Dan!

After a frustrating month with my sewing machine I said "uncle" and knew I had to bring it…read moresomewhere. The ladies at calico gals recommended this place. I brought it in and the owner warned me that he was really behind and gave me an estimate of three weeks. I guess two other repair shops went out of business and he was getting all that business ( he has been in business 40 years). I called to check on my machine after three weeks and it wasn't ready but he apologized and said he would work on it. He has been working 7 days a week to try to keep up and I could tell he was honest and trying his best. He got it done at 4 weeks and it's working beautifully and the price was reasonable (150.00) considering the machine is 21 years old. I highly recommend but just be ready to wait awhile to get it back. Also works on vacuums.

Syracuse is so lucky to still have this kind of small business! Brought our 10 year old Dyson here…read morewhich started having problems running intermittently. We assumed the battery needed to be replaced. When you walk in you are overwhelmed by vacuums of all kinds, sizes and brands as as other small electrical appliances that have been left in their care. Some are waiting for pickup, some are refurbs that for sale. They also sell parts for older vacuums you probably can't find anywhere else anymore. The owner told me right off his workload was maxed out and it could be a few weeks but he felt confident he'd be able to repair the unit based on my description of the problem. I figured without anything to lose it was worth a shot! Only two weeks later I got a call it was ready for pickup! Now it works like new again! Best of all the price was only about $25 bucks which made me feel like I was robbing the guy. I wish he would have accepted a tip. If you have any kind of vacuum that has trouble give this place a chance! I think they are the only place still doing this kind of work within 100 miles. No checks, its cash or credit only and the building looks pretty nondescript from the outside but the service is first rate and the owner is a vacuum God!

Came twice and never fixed the dishwasher. Supposedly replaced an entire part and yet never ran the…read moreload to test it. I am refusing to pay a rescheduled appointment fee so he is refusing to complete the job Kitchenaid PAID HIM FOR. What a nice little scam you have going. Has lied to Kitchenaid saying people aren't home for the two appointments he has not shown up for. Lies to Kitchenaid saying he will come out. Receptionist clearly has no customer service experience.

I had an extremely positive experience when I called Dello Stritto. First, the woman with whom I…read morescheduled the appointment was pleasant and helpful. Second, the technician that came to my home was both respectful and knowledgeable. He took his shoes off as soon as he came in and immediately diagnosed the issue. He went the extra mile to make sure that my dryer was working efficiently by going outside to check the exterior vent. He was here on time and left my laundry room clean after completing his work. The price was completely reasonable for both the part and repair. These are my new small appliance repair people!

Mr vac has worked on my vacuums for a long time very good quality and reasonable prices.read more

My experience with this business has not been satisfactory. My vacuum, still under warranty as…read moreproven by a letter from the manufacturer authorizing work, was repaired due to poor workmanship performed at another warranty center. Upon pickup, I was met with a bill because the business was not going to eat the cost of poor workmanship on a prior service repair. I understand this logic, but not the expectation that the customer owes you for the repair. Once the manufacturer was contacted, a resolution was made and a credit was due to be issued to Mr. Vac. I was instructed to pickup my item from Mr. Vac. When I went retrieve my item, I was asked if I had payment; after it was explained that I did not and that the business was being issued a credit, I was told I my vacuum would be relinquished once payment was received. The manufacturer assured the business that a credit was being issued, but I was still denied my vacuum until the actual payment was "in hand." I was persistent in my attempts to get payment issued so that I may have my vacuum. After several contacts to the manufacturer, they opted to replace my unit (and apparently not to credit the business for the repair). I received a call from Mr. Vac guilting me into paying for the repair. I refused payment since Mr. Vac was still in possession of my vacuum (and after all had refused to relinquish in the first place, which prompted the manufacturer's decision to replace my unit). It is unfortunate how situation transpired, but with my vacuum now as Mr. Vac's property, the business is welcome to do what it pleases with my vacuum , including sell it as a used unit. As a certified warranty center, I find it unethical and bad business to demand payment of the customer for service performed for an item still under warranty. I cannot speak to the quality of repair, as the item is still in possession of the business. I am also appalled that I was being guilted to pay for the service, and once payment was declined I was rudely hung up on...I can assure you that I will not be doing business with this company in the future.

They provided over the phone advice when a recording of the spin cycle on our gravelly sounding…read morewashing machine clearly showed we had irreparable bearings.

Fast, friendly, reliable. Also, great attitude and hard working. I'll be calling Jay for all my…read moreappliance needs. He repaired an old fridge and got it running better than ever!

Update: Brian says there was no intended "bait/switch", just a misstatement of the cost by the tech…read moreand offered an apology for the misunderstanding. He offered a discount and also waved the 3.5% surcharge for paying by credit card. Case closed.

I had an air conditioner installed by two super guys from Spencer's. The service was excellent and…read morethe employees were fabulous!! They were very polite and work very fast. My unit looks ands feels Amazing. I can't say enough about the kindness I felt from the employees. If your looking for heating and air you definitely should try them.

These people are dishonest and charged me over 240 dollars to not fix my anppliance and diagnosis…read morethe problem wrong. I had to call someone else and pay them to fix it after the tech left. Awful. Beware.

I called so many places that either didn't respond, gave me timelines that were way too long for…read moreme, or said they would call back and didn't. I had a dishwasher that wasn't working so cleaning dishes for an entire family was an emergency to me. They came out, fixed the problem, and gave me their personal cell for the day incase it wasn't working properly, so they could come back and fix it the same day. This will be my place to go to for all of my appliance needs