Working with Jamie S. on my tile selection was a breeze. It's like she read my mind after I shared…read morea few photos with her of ideas I had. She kept samples in my price range and listened to concerns and answered questions. Her communication is top-notch! I can't wait to share images of the finished project!

Worked with Aeva on finishing our basement and she was very helpful and knowledgeable. We have a…read moredog and grand dogs and she pointed out the pet friendly pads and carpet choices. She made the process very easy. The install crew was great, very professional and got done early. We recommend HJ Martin.

I contracted with Granite Stoneworks & CabinetWorks to install countertops and backsplashes, and…read morethe results were unacceptable. The bottom edge of one backsplash was cut crooked, and the caulking was messy--uneven, poorly applied, and visually distracting. I've already removed and redone the caulk on the makeup counter. I contacted the company about the issue, and they did come out to inspect it. They acknowledged the problem and said they would follow up. That was over two months ago. Since then, I've reached out multiple times--by phone and email--and have received no response. No update, no repair, no accountability. For a project that should have added value and beauty to my home, I'm left with a flawed installation and zero customer service. I expected better craftsmanship and professionalism. At this point, I wouldn't recommend this company to others.

Do yourself a favor and run from this company. I have had many projects done by many contractors…read morethroughout the years and have never had an experience, top to bottom, as bad as this. I was ghosted without an apology on our first appointment, and when the installer was late on the first day, I was sworn at by the owner for "micromanaging". I could write pages on the hell they put us through (we purchased counters and cabinets), but I will save the trouble and just beg that if you don't want a mountain of frustration and regret, run from this company.

I have went through 4 plumbers, and had probably 4 others come to my home for estimates, and Tureks…read moreseemed to be the most knowledgable and fair of all of them. The prices seemed on par with the rest too, but let's be honest, I'd gladly pay a little more if it means I'm getting quality service. Kyle installed a water softener, fixed some of my water shut-offs downstairs, and checked over the hot water heater. He was very nice to talk with and even cleaned up after himself, which is something I'm not used to with tradesmen. I would definitely recommend them!

Professionalism in their response was a 0 out of 10. No costumer service decorum just a flat out…read moreno. They are located only 1 hour from us and do not want our business.

Joel and his crew are the best! They're extremely knowledgeable and did a fantastic job stretching…read moreand professionally cleaning my mother-in-law's carpeting. I highly recommend them!

They didn't show up but I think they had something messed up. No pictures or anything else. Just…read morethat.

I needed some ceramic tile to be installed in an older house. Al and his son did a fantastic job…read moreand it is absolutely beautiful. They were on time, picked up after themselves and I plan on hiring them to do many more things. Very polite and the price was really decent. I will be recommending them to anyone that I know that needs a handyman service! If I could give them higher than a 5 star I would

I hired Al to lay our ceramic floor. He did a lousy job and added charges that were bogus. He…read morequoted $2579 with $1000 being to remove the old floor. We removed the old floor ourself to save money. He padded the bill and charged us $2630, more than his original quote and we took out the old floor. He came and layef the floor and after the fact raised the price per square foot. Here is what he did: He charged us for 274 square feet, he layec 195 12x12 tiles. I only bought 240 and there were 45 left so I have no idea where he came up with 274. He changed the amount from $5 a square foot to $7 a square foot after the work was done. He said there was a pattern, there was no pattern. The tiles had different shades but not a pattern. Even another installer said this. He padded the bill in every area. He did a terrible job with the grout causing sharp edges in many areas and making it impossible to walk on it barefoot. He charged us more for supplies than the receipts showed. He did not put an underlayment down under the floor and after only three weeks the grout is cracking! He also has areas of the floor where the tiles are not spaced correctly. Overall he did a lousy job laying the floor and Overcharged us by over $1000. DO NOT HIRE HIM.

Justin did a great job putting a new plastic top and riser section on my septic tank riser tube…read more I had a cement one that was rotting and he replaced that part with a plastic top and riser tube. It took him about 1.5 hours but he got the job done. I was out of his service zone but he still did the job. Very happy with his work.

We were having some drain issues on a Sunday. Yeah, I know it was a weekend of all days, hence why…read moreI only contacted companies that took call, open 24 etc. I started with companies that had 5 star rating, let me be clear I was willing to pay a fair price. I happened to call Rollie's as they fit the criteria. From the minute the owner answered the call, he sounded annoyed. The longer the conversation went on I was feeling like i was a bother. He genuinely made the call uncomfortable, that I even asked if he wanted to do it (wants the business) and that I could get someone else. He made me feel like I was interrupting his Sunday, which I get I was, but it did say this business was 24/7 on call. He made sure to say it was going to cost me and that it was a 40 min drive; his tone was condescending. I had him on speaker and even my husband was appalled by his behavior. I decided to end the conversation with that I would get someone else, that he didn't seem like he really wanted my business. I ended up getting my problem fixed with a different company that had superior customer service from the first phone call all the way through to him walking out of my home with my problem fixed and at a way cheaper price than your quote. Customers don't want to feel like we are putting YOU out or that we are a bother. Customers don't need to put up with rude businesses. We can bring our money elsewhere. There was a legit reason why I needed it fixed on a Sunday. If you'd rather spend family time with no interruptions, might I suggest you close your business to weekdays only. Even if I were to have believed you that it was no problem, your tone suggested otherwise. I don't even think I could have trusted your work or the end price for that matter.

We had a tech recently come to our house. Before coming to our home their communication was great…read moreand they were very responsive. The tech spent four hours at our house and wasn't able to fix any of the issues - not only that but he created two new electrical issues. Our garage now is shortening out and the oven in our kitchen is shorting out and both not working. We asked him to replace some switches but he didn't have the right colors so I told him to wait to the next appointment because I would rather have switches that match. He replaced them anyways and did he will fix them next time. The biggest problem now is the company won't communicate with me. I let them know the new issues and would like the outlet covers fixed as well as him continuing to work on the other issues but for over a week they have ignored phone calls, msssages and text - so they didn't fix anything, made some things worse and put on the wrong outlet covers and won't respond. I am so disappointed because I thought I hired a good company with great customer service and reviews- all I have gotten so far is poor customer service and poor communication. I know our electrical issues are complex and would probably require additional appointments but to make it worse and not return any communication is so poor on the companies part.

We have used them for numerous projects. We have a house that is over 100 years old, so you imagine…read morethat there were challenges along the way with our renovation, but they always find a solution that works and is safe. They do great work and are very professional. The thing that impressed me the most is that when I was looking for an electrician, none of the others ever answered their phone, or even returned the phone call. First time I reached out to PLB, the call was answered and had the work scheduled. Every time I have called for more work, the call is answered. I cannot say enough good things about PLB and their work. They have a customer for life in us.

Really appreciate the experience after dealing with installers that messed things up while…read moreinstalling my new shower. Honest, timely, transparent quote/pricing up front. Andy went above and beyond to not only fix the leak but repaired the crack (I had no idea was there) to previent further issues. Will never trust anyone other than Andy and his team at Royal Flush!

I was remodeling my house and needed a total plumbing upgrade. Like a lot of people, I thought I…read morecould handle it myself and set to work. As it turned out I had a few questions about almost everything so I called Royal Flush. Andy came to the house to take a look, and within minutes I learned how little I knew about the right way to plumb, honestly, it was a mess. He was very courteous and jumped right in to get me up and running again that same day. The cost was better than fair and I could not have done it without Royal Flush. Thanks again, Andy.