1. Empire Detailing

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    Prescott Valley, AZ

    Empire Detailing

    4.3 (11 reviews)
    Closed • 8:00 am - 5:00 pm

    Get pricing

    Response quality

    Excellent

    Services - Empire Detailing

    Auto paint restoration

    Handwashing

    Empire Detailing Photos

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    9 months ago

    Empire Detailing never contacted me about the cost to remove and replace tinting on my car.

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    1 year ago

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    Review Highlights - Empire Detailing

    “I took my Wagoneer in for tint and the owner (Ruben) not only got me in right away but was done in 20 min!!!”

    Mentioned in 2 reviews

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    Ocean Blue Car Wash

    Ocean Blue Car Wash

    (54 reviews)

    So their price apparently went up -- not a huge deal. The base price shown was $10.99 (up from…read more$9.99), and I agreed to that amount when I swiped my card. When I got home and checked my credit card account, I was surprised to see a charge for $11.30 from Ocean Blue. I never saw or agreed to that total, and I still can't figure out where the extra $0.31 came from. It feels a bit shady. I tried calling customer service but couldn't reach a live person. I ended up chatting with their AI bot, which got me nowhere.

    On May 11, 2026, I entered your establishment with the express intent to cancel my monthly car wash…read moremembership. The cancellation request was predicated on a specific safety concern: I had recently installed a commercial-grade DiamondBack rack and cover to transport my work ladder. I explicitly informed your agent, James Saarela, that I required immediate cancellation because I anticipated that Ocean Blue's automated brushes and robotic components would entrap and damage the newly installed aftermarket equipment. In response, Mr. Saarela, acting within his capacity as an agent and employee of Ocean Blue, explicitly instructed me not to cancel the membership. He gave verbal assurances that he would program the automated system to execute a strictly "touchless" wash cycle. He affirmatively stated that the robotic arms and brush mechanisms would be deactivated, thereby neutralizing any risk of entrapment or vehicle damage. Relying entirely upon the material representations and instructions of your authorized agent, I proceeded into the car wash bay. Contrary to Mr. Saarela's assurances, the car wash system malfunctioned. The automated robotic arms engaged, descended upon my vehicle, and became violently entrapped in the DiamondBack rack. This mechanical failure directly resulted in severe structural damage to my DiamondBack truck bed cover. Immediately following the incident, I notified the on-duty manager, Connor, and executed a formal, written Incident Damage Report. Subsequent communications with Mr. Saarela indicated that upper management was reviewing the matter to determine whether to resolve the liability via your commercial insurance carrier or direct corporate reimbursement. On May 25, 2026, Mr. Saarela informed me that upper management has summarily denied liability and refused to cover the damages. Alex Lazar , and the Lazar family, it is unethical and unacceptable that you treat your customers this way and refuse to take responsibility for damage done to customers vehicles by your machines.

    Empire Detailing - auto_detailing - Updated October 2026

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