The Luxury Limos Medical Transportation was a LIFE SAVER. I am a medical social worker and I…read morestruggled significantly to find transportation for parents to be at the hospital with their very sick baby. Luxury Limos Medical Transportation was kind enough to make themselves available for the trip (when they normally don't do same day trips) and when the parents had to change the time we agreed on, they still agreed to accommodate the change. They were also very pleasant to work with!

This past weekend was our second time renting a limo bus from luxury limos. We got the 18 person…read morelimo bus both times and it was perfect! Everything worked well in the bus and our driver was great! Our original pick up place had to be moved due to some road work and our driver, Tonya, was understanding and easy to get ahold of. When I original made the reservation, there was an issue with scheduling in the office and they double booked the 14 person limo bus. So to make it up to me, they gave me the 18 person limo bus at a large discount...that is amazing customer service that I haven't received from any other limo service in the area. I can't say enough good things about Luxury Limos, Thank you so much for making it so easy to rent a limo for our wine tour!

Great service! Enzo was very easy to work with and Don was great. The vehicle was perfect for what…read morewe needed. Will definitely use on our next trip to Seneca Lake.

My family and I are from out of town and wanted to visit Niagara Falls so we called Enzo on short…read morenotice, after reading such GREAT reviews on Yelp and Google, and asked about availability for a day trip to Niagara Falls the next day and thankfully he had a spacious Black Suburban available so we booked it right away! He made the booking process incredibly easy and was fully transparent about pricing and policy (was not surprised with any hidden charges even at the end of the trip). He picked us up right on time at our hotel and offered us bottled waters and some restaurant recommendations around Niagara Falls, which was so considerate! We are out of town so we did not really know the area very well so his recommendations made it SO much easier for us to enjoy our trip without any added hassle. He also graciously made any stops we requested despite it not being on our official itinerary. We were so highly impressed with Enzo's professionalism and character that we asked if he was available the next day but unfortunately he was fully booked (AND FOR GOOD REASON!). My family and I all agreed that this day spent with Enzo in Niagara Falls was the highlight of our trip. Definitely the best limousine and transportation service I have ever used and would highly recommend to anyone! I live in NYC but will definitely be making a trip back out here for a wine trip per Enzo's recommendation and will ONLY be booking Imperial Limousine & Transportation!

We use 716limo for our wedding transport and it was phenomenal. Robert our driver was amazing and…read moreaccomidative, when we wanted to stop at a gas station for a few items it was no problem and the karaoke on the way back was so much fun.

My experience with the customer service is similar to some of the reviews below about the office…read morebeing rude and claiming to be "super transparent" about prices. I usually get a bus service 4-5 times a season and have never had an issue like this. I booked a Sprinter from 716 Limousine for the 1/12 Bills game and was quoted with a base rate of $695 plus a 20% gratuity and 4% fuel surcharge (~$867 total), but after changing my time to pick up time and discussing with them, my new charge came out to $933.72. The extra $66 was what I had assumed was the charge with the added time, as I was told it would be "not that much". Also, this was on my invoice before the game and up to the afternoon of 1/13 as seen below. Without being informed, they had processed an extra $190 charge labeled "Additional Charges 1" bringing the grand total to $1130.72. I did not receive any documentation of this beforehand and when I called to discuss this, I was told it was for the additional time. I was also told that "their staff was well trained", so there is no way they could have been wrong about the pricing ahead of time, and that, "they were very transparent" despite not sending me updated price documentation. Out of the dozens and dozens of buses I've taken to Bills games, this was by far the least transparent, and the most expensive. Not once have I had the price change like this without advance notice and then have the company imply that I should've known. You don't have to look far to find better, cheaper options. Book with someone else. Also shoutout to our driver Dave. 5 Stars to him.

Very efficient service. Car was clean and comfortable. Will definitely use them again.read more

They provide lousy substandard service that will come earlier than scheduled then leave 5 minutes…read morelater leaving you stranded without a ride also they overbooked and or double book their drivers and expect them to be in two different places at once I highly recommend you find a different mode of transportation cause this one has no reliability to its customers

Excellent service from start to finish. We had an early Sunday morning flight and the driver showed…read moreup early, was courteous and very helpful. i do not hesitate to recommend Aeroblack to anyone require a limo service.

We please with there Black car Services Downtown Any time we need car Always there for us Great…read moreterm work Excellent Service Best Regards

The Seneca Street location for Affordable limo is just a garage that houses their buses.read more

I used Tony Williams Car Service for a big family trip in June 2026. A car picked 3 of us up and a…read morevan/bus picked up 12 others. They were excellent in communicating with us. Our return flight did not get in until after midnight. They were there at this late hour to take us all home. The drivers were all friendly and dependable.

A bit more expensive than Uber, but worth it for the comfort and reliability. Drivers are punctual,…read morefriendly, and drive safely. Both times they even arrived slightly early! They're definitely my go-to, and I'd happily give them an extra half star.