When I first went to this laundromat, I was overjoyed and very impressed. The last time I was…read morethere, I was not! Several of the washers were not rinsing the clothing properly one woman's washer was completely filled with soap even at the end mine we're not rinse properly although I do understand that they are very thorough and giving refunds and I have to say the last time I was there the washer smelled terrible they need to be cleaned Also, one of the dryers that I used never dried my clothing at the end of the cycle. It was soaking wet here though dryer was cold. It never got hot. I have to say that when I first came there I really was very impressed. It was clean. It was a large larger laundromat so they were plenty of room for everyone in the last two times. I was disappointed. It makes me sad.

This laundromat is one of the best in the community. It is well organized and machines always work…read more It is extremely clean. I watched this young woman named Roberta tend to this place like was her very own business. She is diligent, hard-working, helpful and friendly...and it shows. This is a great spot in the community, truly a gem !

Despite my machine breaking on me during a wash cycle , and another customer touching my things,…read moreAbby! Was a great help. She ensure to check cameras for people touching my things . Also helped me get clothes out and finishes my cycle, on her . I'm a returning customer that lives 2 mins away. Always see Abby, She is great! 1.19.26

It is a good place, the attention is also good. Totally…read morerecommended.. There's a lots of machines Too

The woman working fluff and fold was very professional and helpful. Good job on the laundry and it…read morewas done right away.

I've gone here over 30 years. Once, woman's clothes locked in washer. She asked new owner, & he…read morerefused to help & left. I got her clothes out. Now, I parked 2 minutes at the door, just to get something & leave. He hasn't like me since prior incident, and has now banned me !!!!!!!

excellent laundromat with easy back and front parking. also included free soaps . awesome service…read morewith every day low price

Great experience! Helpful staff. SUPER clean! Washers & dryers well maintained! Accepts debit…read morecredit & Apple Pay!

This place is incredible! Clean and new! The machines work so well, staff is very friendly and…read morehelpful. Owner was there when we went in and we had a chance to talk with her. I don't think I have even been to a laundromat I like this much! You can pay with cash or card. They even had a special for July of free dryers! So modern and clean! Nice area. We were the only people there when we went in, which was nice but even with a lot of people, they have plenty machines for everyone. Highly recommend!

5 stars. they now offer pick up and delivery thru their website www.thewashfactories.com…read moreas easy as ordering uber eats amazing!!

I have been coming to the Wash Factory for years always clean and professional, today was a…read moredifferent story I had to wipe out the washer and the floor needed to be swept lint and hair clusters all over the floor The bathroom had no toilet paper , very disappointed. I have been recommending the wash factory to all my clients , I hope this is a one off experience

If you want to save money come here. All we wanted was to…read morehave our comforter cleaned. Too big to do at home. The dry cleaners wanted 40 dollars so we came here for under 10. Thank you And there was a man cleaning. It's very clean in here.

This place is horrible. They put a few games and some New washers and apparently NO ONE EVER Cleans…read morehere ever. Filthy ALL the time,change machine and washers don't work, only a way to leave a message,no one will ever answer. I really wish someone could open a Laundromat in Macungie that someone would run and clean the way it should be. I'm sick and tired of losing my money here and never getting back. This place and consolidated laundry elsewhere are ALL CRAPPY Filthy LOSE your money places. Too bad