place can get dirty. i wish they had staff there to clean the washers out. i had to use their app…read moreand you preload the app w/ cash at $5 intervals. so i have some leftover money on the app which was charged to my credit card which i don't know how to get back. overall it's a great place. my washer and dryer was down and costco was taking forever to delivery my new one. so this place was a emergency run. the other customers helped me figure things out. if they had an attendant there and a working bathroom, i would give this place a 5/5

Facility was clean, not crowded and priced fairly.I would recommend this facility highlyread more

When I first went to this laundromat, I was overjoyed and very impressed. The last time I was…read morethere, I was not! Several of the washers were not rinsing the clothing properly one woman's washer was completely filled with soap even at the end mine we're not rinse properly although I do understand that they are very thorough and giving refunds and I have to say the last time I was there the washer smelled terrible they need to be cleaned Also, one of the dryers that I used never dried my clothing at the end of the cycle. It was soaking wet here though dryer was cold. It never got hot. I have to say that when I first came there I really was very impressed. It was clean. It was a large larger laundromat so they were plenty of room for everyone in the last two times. I was disappointed. It makes me sad.

This laundromat is one of the best in the community. It is well organized and machines always work…read more It is extremely clean. I watched this young woman named Roberta tend to this place like was her very own business. She is diligent, hard-working, helpful and friendly...and it shows. This is a great spot in the community, truly a gem !

Despite my machine breaking on me during a wash cycle , and another customer touching my things,…read moreAbby! Was a great help. She ensure to check cameras for people touching my things . Also helped me get clothes out and finishes my cycle, on her . I'm a returning customer that lives 2 mins away. Always see Abby, She is great! 1.19.26

It is a good place, the attention is also good. Totally…read morerecommended.. There's a lots of machines Too

The woman working fluff and fold was very professional and helpful. Good job on the laundry and it…read morewas done right away.

I've gone here over 30 years. Once, woman's clothes locked in washer. She asked new owner, & he…read morerefused to help & left. I got her clothes out. Now, I parked 2 minutes at the door, just to get something & leave. He hasn't like me since prior incident, and has now banned me !!!!!!!

excellent laundromat with easy back and front parking. also included free soaps . awesome service…read morewith every day low price

Needed to take my clothes somewhere after my dryer died suddenly leaving me with a basket of wet…read moreclothes. Their dryers were exceptionaly fast. What would have taken well over 90 minutes at home, took about 18 minutes there. The place was spotless and the staff was very friendly and helpful.

Great experience! Helpful staff. SUPER clean! Washers & dryers well maintained! Accepts debit…read morecredit & Apple Pay!

5 stars. they now offer pick up and delivery thru their website www.thewashfactories.com…read moreas easy as ordering uber eats amazing!!

Of the laundromats I've been to, this is by far the nicest!! Love the hours and it's clean and well…read moremaintained! I've never had a problem but have witnessed others experience malfunctions

If you want to save money come here. All we wanted was to…read morehave our comforter cleaned. Too big to do at home. The dry cleaners wanted 40 dollars so we came here for under 10. Thank you And there was a man cleaning. It's very clean in here.

This place is horrible. They put a few games and some New washers and apparently NO ONE EVER Cleans…read morehere ever. Filthy ALL the time,change machine and washers don't work, only a way to leave a message,no one will ever answer. I really wish someone could open a Laundromat in Macungie that someone would run and clean the way it should be. I'm sick and tired of losing my money here and never getting back. This place and consolidated laundry elsewhere are ALL CRAPPY Filthy LOSE your money places. Too bad

I walked into this place around 8 pm 18 washers where full of clothe, at least an hour that they…read morewere done , I was very frustrated!! I had to empty one out so I can use one f.y.i nobody was around to deal with there laundry

Very clean. There are 3 sizes of washers. Well maintained and affordable. There are 18 dryers…read more There is a phone number near the change machine if you have any problems, owners are very responsive.