The driver didn't show. They had no idea until I contacted them from Heathrow. It took forever…read morewaiting to get a replacement driver. No offer of discount.

We utilized Blackberry twice on a recent trip 1) from Heathrow to Southampton hotel for overnight…read morestay; then 2) Southampton cruise terminal back to London proper. We were group of four with large size luggage. Both quotes & bookings are done via email. Once you receive a quote and are ready to pay there are several payment options offered. I used PayPal. Both pickups were easy. On day of pickup at LHR I got a text alert from Blackberry & the driver regarding where the car was and estimated arrival time. The driver met us at the suggested meeting place at LHR on time. Ditto Southampton cruise terminal pickup with a drop off at our London hotel. I'd booked with Blackberry if I'm ever in London again.

The tube is good but has it's cons. Delays sometimes, grimy, hot and packed most times. Black Cabs…read moreare great and I invariably end using them quite a bit despite my thinking coming in that I will stick to the tube. They have the new EV black cabs are great. The drivers are awesome. They are really good conversationalists and helpful. You should read up about their test if you are not aware already. It seems impossible to pass! Sounds as hard as the grand sommelier test. Interesting tidbit I got on one of the trips on this visit. Turns out Sylvester Stallone had ridden the cab and was super nice and gracious. Loved hearing that!

We used black cabs whenever we could while in London. We used the tube and Uber but found the tube…read moreover crowded and you never quite knew what type of Uber vehicle would show up. As others said, the black cabs are safe and reliable. We also always found their drivers helpful and courtious.

Bloomsbury Cars is very a cheap airport transfer service from bloomsbury to gatwick from £52.i have…read moreused it first time last year and have just travelled with them now.Online booking would earn discount.I would recommend bloomsbury taxi / cars (gillian)

Hi i have tried them so many times all the drivers are good and friendly and the company provides…read moreexcellent service. highly recommended.

Local cabbies, love 'em or hate 'em everyone has some form of anecdote on the subject. You've got…read morethe farting cabbie with the windows wound down, the angry cabbie cursing under his breath in an unknown tongue or the randy cabbie, getting over-amorous clambering into the back seat as you leg it into the dark 3am unknown (this happened to me). However, with this particular mini cab firm, aside from being prompt to the minute, cabbie Ahmed gave me a virtuoso potted history of cab-driving in the capital including the variety of taxis that have been used and even tried to shed some light on the most ancient and obscure Hackney Carriage laws that are still on the statute book. Here is an interesting question now answered: Q: Do you know why a taxi is so tall? A: So a passenger can get on board wearing a top hat A veritable banquet of trivia unparalleled by Google, hop onboard and get yourself a mini education on the way to your chosen destination.

I've used these guys twice now and both times I had a very pleasant customer service experience:…read more 1) Very efficient and friendly folks on the phone (not like some other disgruntled mini cab companies) 2) The car showed up within minutes 3) The drivers as well as the cars themselves had been a pleasure (the former were clean, spacious and almost luxurious & the latter were friendly, polite and above all well-groomed!) If you need a minicab in the Clerkenwell / Farringdon / City area, you should contact these guys!

If you have never been to Eurostar, this is a train that can go from London to Paris and many other…read moreplaces. But the one I usually take is from London to Paris. You will have to get to St Pancras station. This place is quite large but easy to navigate. Our trip was in the early morning and many people came here earlier than the time the train leaves. Everyone will have to pass through immigration and security with their luggage and bags. The train itself is spotless but the process for getting to the train track is a little strange. They won't let you know which number it will be until it is super close to the time. When that happens then everyone is trying to hurry up to that certain number. That was a little bit on the hectic side. Overall though the train ride itself is smooth and we got premium seats so we also got a light meal and drinks while we were traveling on board. It takes about 2 hours and 16 minutes to get to Paris and I really love train rides so this wasn't feeling too long or too short. Had a fun time and a cool thing about this one is that we go underwater!!

Very smooth transition from cab to Eurostar train station with a herd of humans efficiently…read morecoasting through the safety entry points. They have an international currency exchange kiosk. Once in the terminal for Paris departure, we found refuge at a few basic seats. They offer two cafes and a clean bathroom. The train arrived on time with quick boarding. The lower large luggage area on the train is limited on a first come first serve basis, although has higher shelving available. The ride was great without any issues with clean bathrooms. They offer a Eurostar Cafe onboard where we ordered water and chips. The cashier was friendly and offered us French mini chocolates, which we graciously took. At the cafe we purchased subway passes for Paris called Navigo. Much easier process than flying.

I wouldn't normally write a review about a taxi firm but these fellas are just so damn nice, it…read morewould be a crime not to! I have used this company lots over the past few years and they are always prompt, friendly and know exactly where they should be going. I know that should always be the case with taxis but in London it's a rare thing when it comes to mini cabs. Even when other companies have quoted me an hour to get to me these fellas have said 'no problem' and been there in 10 minutes. At the London Field Day festival, they helped me and my friend get home for a snip of the cost of the other places near Victoria Park and we only wait about 15 minutes. They are good if you are a single female traveling too. Thank you Diamond Taxis - you are my favorite!

Awful. I have been using Diamond cars for about 3 years. It…read moreis like any local minicab service, not especially friendly, but does their job. To be fair, they are good for local pick ups and drop offs. and actually good for going to airports. but their problem is the pick up from the airport plus the very arrogant attitude of some drivers, one of them definitely had some anger issue! Last week I booked a cab from abroad to be picked up from heathrow. when I arrive at the baggage reclaim, the cab driver calls me and says that he is going to take another 30 mins. I'm actually a patient person so I just said ok. I go out to the arrival and call the driver after 30 mins, he said that he will be late for another 5-6mins, and tells me to come to the 'drop off' area, which I had no idea where it was. I asked around dragging my suitcase, but no one seemed to know, so I waited outside the arrival near the taxi area for another 15 mins. still no sign of my cab turns out that the driver didn't have any credit on his phone and couldn't call me. very professional. I found out that he was on the departure level drop off. I had to go 3 floors up, he is still not there, takes him another 5 mins to appear in front of me. He did apologies but the tone of his voice is not especially sorry and just made excuses rather angrily. His driving was dangerous, rough and speeding way to fast. I expected some sort of discount, as I waited almost 1 HOUR after an 13 hour flight and used my mobile to call the driver about 5 times. but he refuses to give any discount. I called the office and they spoke to the driver, tells him to give me 2 POUNDS off. I thought they were joking but they were dead serious. I lost my energy to argue and just paid him 45 pounds that he did not deserve. When I turned away, I could hear him saying something rude to me. very disappointing as a loyal customer NEVER EVER AGAIN.

Fraud alert! We were quoted £38 but when we got to Heathrow the driver said £40, and showed us the…read moretext message from the dispatcher to him, saying to charge us £40. Luckily we had enough cash to pay it; we might have been late for our flight if we'd had to hunt for a cash point. I might not have been so angry over £2, but he dispatcher had already insisted we needed an estate car (station wagon) for an extra £5, even though we were just 2 people plus a normal amount of luggage. (We fit the same bags in our own Mini Cooper with room to spare.)

My hotel booked this company for a 1.3 mile ride to Paddington -- for which they charged 20 pounds…read more Total rip-off. (a Sunday morning, no traffic, so it was a 10-minute ride)

Terrible customer service and website. I booked a trip for June 10th. When I checked out, I…read morereceived a notification that my seats were no longer available and had automatically been reassigned. The seats looked fine and I didn't think anything of it, but when I got the confirmation email, they booked my tickets for the next day. I called Trainline and the customer service person was rude and unhelpful. He said the tickets were non-refundable and they would not be able to fix the issue for me. My trip is 3 months out and all they would have had to do is switch the date to one day earlier. I will not book with them again.

And terrible. It charged me twice for the same person for the same trains. I spotted it had re…read moreselected me instead of another passenger once and changed it back then somehow it changed back to me again and added an extra ticket! The customer service keeps insisting there is no room for error in their system, which is impossible and clearly not true and ask for screenshots. Why would I take a screen shot of a booking? I didn't think I'd be asking for a refund. No I know to never use train line again to book tickets. why would I book two tickets for the same person on the same trains!? their system changed the names twice. absolute scam.