We went into Dave's Diner in Looe as my father had used it years ago on several visits and had fond…read morememories. We had 3 x cod and chips but found that one of the pieces of fish was badly overcooked, to the point that the fish had gone yellow, it was so dry..! The batter was also pretty terrible, resembling more of a thick doughnut batter than the usual light, crispy fish type... Anyway, the chips were pretty good. Not too upset at this point, my Dad decided to take the overcooked fish back to the diner and see if they'd replace it. This is where it went downhill really; he was met by a lady (apparently the owner's wife) who obviously didn't have the first clue or experience regarding customer service and who didn't empathise, apologise or even handle the situation in a polite manner. The complaint could have been defused in seconds - as i say, my Dad really wasn't that bothered (these things happen) but she managed to make it a problem by telling him he was entitled to his opinion but they had been frying fish for years and always did it this way. Dad tried to point out that this wasn't true, as we had also had two pretty reasonable bits of fish which weren't overcooked. He also pointed out that he didn't need to fall back on his expertise as a trained chef, Royal Navy caterer and former Fish & Chip shop owner to know when fish was well ovecooked, dry and unpleasant - it really wasn't a matter of opinion, more fact. Unfortunately she wasn't having any of it. It's a shame as the rest of the meal was ok and we didn't really have any reason not to re-visit, if it hadn't been for the arrogance of this lady and her naive approach to customer service. Most people in service industries nowadays know how important good service is to people and that a potential complaint can be turned into a very positive experience if it's handled well - but not in this case, I'm afraid. If you care about being treated well by people who value their customers, there are plenty of other good chippys in Looe who probably cook a better portion of fish anyway...

What can I say other than for something as basic as fish and chips, Smithy's is probably as good as…read moreit gets. By far the best chip shop in the area. See you soon, Smithy's!

Fish is lush chips r lush fish bites the place is lushread more

the food is great no complaints there always fresh and hot but chips could do with crisping up a…read morebit some of the staff are great only one very rude overcharged twice then the third time got order wrong when confronted him I was told "i did not cook it " no apologise no thank you very rude attitude from one so young. CANT get in touch with owner to complain.

The address is wrong!!! Penzance???!!! My god that's the other side of Cornwall!!!!!!!! A whole…read moreweeks trek lol! Anyways, Kellys isn't really a restaurant as such. More of a Cafe, with Fish and Chip Takeway and also IceCream Counter just off the side of the take away. It is the largest Cafe in Looe, Lots of tables both upstairs and down. It is just off the side of Looe's main carpark, so gets very busy in the summer when Holiday makers get out of their cars and need a drink and bite to eat - it's the first thing they will come to! A bit of a greasy spooner in my honest opinion, I have lived in Looe all my life and seen many a teenager working there for next to nothing lol. Kelly's opens early each morning, which is great for the local fisherman to grab a cup of tea first thing as it is ideally situated close to the Quay, and also in the middle of Town. Plenty of highchairs and room for prams which is also a great thing. They also do a discount for locals :D

From the owner: Fish & chip takeaway & Restaurantread more

Great fish! Great value too @ £3.70 Viv runs a friendly…read moreplace & tourists & locals equally love it

We ate here back in 2010 during a trip to Cornwall - the best fish and chips I've ever had. I…read moreremember it like it was yesterday - John Dory in batter so light that you could see right through it. I'd fight a bear for that fish a again.

I wouldn't say I'm fussy when it comes to Fish & Chips, I just expect them to be proper chunky…read moreEnglish Fish & Chips. So I was ecstatic to discover the Mermaid. If you are looking for good old fish and chips, wrapped in paper, to eat by the seaside, then please bypass the numerous kebab and fast food eateries dotted along the main commercial streets in Bude. Instead, pop just off of the main street, tucked in a side road, to The Mermaid. I had a Cod and Chips, which I could barely even finish for a fiver, a fiver! Given the price of cod in most chips shops I have visited locally, I was amazed. Cheap, tasty, huge portions, exactly what I want in a chippie!

Famous TV chef's, fish and chip shop in Padstow, Cornwall…read more  Fortunately fish and chips were on the menu and you can eat them out of a cardboard box and look at the scenery in Padstow. and across the water to Rock. At the end of the day, perhaps my expectations were too high, after all it's just fish and chips!

We came here for the fish and chips and we were not disappointed!…read more I had the battered cod. The batter was light and the fish was fresh and melted as I ate it. It was quite delightful. The portions of fish were generous and the price is right for what you get. The service was well-- serviceable but I wish they were a bit more attentive. We finished our meal and waited probably a good 10 minutes before we had to ask for the check. Then we waited another 10 minutes for us to wait until we finally had to ask to server about paying and we got directed to the front to pay. Perhaps we Americans have a different set of expectations at restaurant and I'm certain there was an amount of miscommunication on our part. I still love the food and totally recommend visiting here for the food but I just wish that we were a bit more clued in as far was the check was concerned.

This was hands down the best fish and chips I have ever had. Super fresh ingredients and their…read morehomemade tartare sauce was so tasty. This did an EXCELLENT job keeping people safe by allowing for online orders with a super exact window for pick up. Highly recommend!!

The best fish & chips in Cornwall! Cooked to perfection well presented & reasonably priced. Staff…read moreare very pleasant. Can't endorse this chippy enough!!

Went to Port and Star boards.. says online it's open in the evenings. Sadly disappointed, we went…read moreout of our way and sat there and they are closed in the evenings now, apparently. Called the Gem to ask if they were open and if they could accommodate my dads gluten allergy. The gentleman was very friendly and said they could. He reserved a table for us! When we got there, the place is very clean, nicely decorated and light. The lady who greeted us was also, extremely, friendly. We made our orders, never had to wait. Got our food and have no complaints. The whole experience was great! Food was tasty; quick, hot! A+ rating. Definitely recommend.

Best place for fish and chips in the whole of Cornwall!…read moreOutstanding food quality and very friendly service. Even on a very busy evening the proprietress stays very calm, sees everything and acts like a captain of a ship! We, Wendy, Robert, Gerda, Jan, Gerrie, and Wim highly recommend this excellent restaurant.