We have been here for three years and I am very happy and satisfied with Carisbrooke. The…read moremaintenance people are always pleasant, very understanding and helpful even if the task is a simple one. They never make you feel like you are bothering them. The time from when I write the maintenance request until it is taken care of is almost always the same day and many times within a couple of hours. The property outside is also well taken care of. In the winter, I have never had to worry about the snow and ice. It is always taken care of. They provide doggy poop bags around the property and they have a dog area where the dogs can run around. We don't have any dogs, but there are many here. We have never felt unsafe because they are always on leashes. The residents are also friendly and kind. The property manager is also very helpful whenever necessary. We just renewed our lease for another year and plan to be here for a long time.

A current review may be helpful to prospective renters - The attention to detail begins when…read moreentering the property. The tattered American flag is never lowered or replaced. The "convenient" location is a LOCKED gate (by Carisbrooke) to the many stores and restaurants that abut the property. "On-site maintenance" is one man who is shared with multiple locations and lives over an hour away. And ... don't call after 4:00 - it's never an emergency. The heat is shut off April 1st, and the Air is shut off on September 1st-weather isn't a factor-it goes by the maintenance schedule. So on those 80 degree September days - no air - you need to go out! General cleaning for this 100+ unit building is done by one person only Monday to Friday. No matter the weather, you will walk into 3 "wet floor" signs - the residents move them for walkers, wheelchairs, carts, etc. Common halls are vacuumed once a month, glass doors and elevators cleaned mostly once a week and common trash at entries are overflowing by Saturday. You will walk thru trash on Monday morning getting to your car. The interior common windows have NEVER been washed. The fitness center is a room, with posted hours, no restroom or access to water (most of us pay for a gym). The TV is not connected to service. The resident function room and the common bathrooms are locked to residents the game room and library have been removed. For $75 per month you get under cover parking. Most residents park there M-F after 5:00 p.m. and all weekend for free. If you pay for a spot , it's your job to ensure someone in your spot is towed (that is not a maintenance call or an emergency). The property manager does park closest (because they can easily slip out the back door to avoid the residents) - that spot is not available to lease. The building is externally secure, however, any correspondence from the property manager (which oddly is more than a couple times a month) will be taped on your door. Its an easy way to tell which apartment has no one home. The security cameras are used against you ie.- "break down the box, you're on camera", etc.) Because everything is locked after office hours, there is no community - you walk in, go to your room and leave when you want to have fun. Essentially, you pay adult prices and are treated like an impoverished child!

Excellent condominium! The common areas are well-maintained, security is great, and the management…read moreis always helpful. The apartments are comfortable and well-kept. I highly recommend it for anyone looking for quality and peace of mind.

Very pleasant staff and residents . Quick response for repairs. Very clean halls etc. Dumpster was…read moreoverflowing for recycling but seems to have been resolved by the team! Would prefer one assigned pkg space as visitors here a lot . Rent increases seem to be gouging people which will lead to more freq turnover. Starting to get more competitive with no developments being built in the merrimack area

Seems like there is always construction going on in this extremely old/outdated building. Hallways…read moresmell terrible, people let there dogs pee all over the place. Trash is always thrown around the garage and it is extremely embarrassing to have people over and see your "luxury apartment" You would be Better off going with one of the newly constructed apartment buildings

We lived at Wall St. for 7 year and have recently moved to another complex…read more The view are amazing. That being said, the apartments are definitely not luxury apartments. Preventive maintenance has not been routinely done resulting in leaks, cracks in floors, and the garage in very poor condition. The cleanliness of the building has significantly decreased over the years causing us embarrassment when guests travel in the common areas. Security in the garage is also an issue. The rent continues to rise with no evidence of monies being put back into the building. Look around there are many truly luxury apartments in the area.

I would not recommend Brady Sullivan or The Edge under any circumstances…read more Cleanliness: The property is consistently dirty -trash and dog waste left in common areas. Residents don't use the compactor but management does nothing to address it. The dog spa is always clogged and filthy. Leasing Office: You have to constantly follow up just to get basic responsibilities handled. Their infamous phrase to any complaint is "do you have a picture" because they are too lazy to do their own jobs and look at cameras that are sufficiently posted all over the building. Staff seem unfamiliar with their own lease and often refuse to enforce it. The office closes without notice, ignores emails, and takes months to address issues--if anything is done at all. The property manager, Mallory, is rude, and there's little accountability or follow-through. Noise: We've had constant noise from upstairs neighbors since move-in--barking dogs, stomping, and loud activity from early morning through the day. Despite repeated complaints and providing logs, emails, and video evidence, management refuses to act and dismisses it as "normal apartment living." Parking: Deplorable. The snow policy essentially asks residents to sit by their windows and watch the plows, ready to move their cars at any time. There is also not enough parking for residents. When we moved in, we were told one vehicle per bedroom for our 3-bedroom apartment -- that was a lie. When we confronted the office, they said we didn't have to move in. Customer Service & Communication: Horrible. Responses are clearly AI-generated and defensive, showing no real concern for residents. Any response to a review will also be very defensive and AI-generated. It will probably call me rude or disrespectful, but I have been nothing but respectful and professional while seeking a resolution to not getting a full night's sleep due to upstairs neighbors' noise. Want to speak to upper management? Good luck. No one will provide an email, and if you call the corporate number, no one answers. When we first moved in, we were given the regional manager's card - that person has since left. Now the office claims it is against policy to provide the regional manager's contact -- despite having given us the last RM's number and email. This place is a nightmare. I am a current resident and I would not wish living here on anyone. I cannot get out of our lease soon enough. Save yourself the stress and look elsewhere. UPDATE APRIL 2026: Still unable to get any respect at this place, the noise complaints are a waste of time- management will do nothing but lie to you. The poop is absolutely disgusting, management said they would pick it up but there is poop everywhere. People leave dirty clothing in the lobby and shoes in the hallways, the tile floors are caked with dirt and grime. Major sanitary concern in both your apartment and common areas. I found black mold on my windows when the building is less than a year old. I told the leasing office but also took care of it- they insisted coming in, opened the window sprayed glass cleaner and left. Again - Good luck with the management of this building and Brady Sullivan as a whole. Place lies to you, lies to each other, and no one cares to get anything done. We have been dealing with noisy neighbors since the day we moved in, all management does is keep moving the expectations and saying rest assured we take this matter seriously. Not to mention if we followed their instruction they then tell us to cease behavior immediately- as if it's our fault but the leasing office told us to do so because the won't deal with it themselves. They do not know their own lease and certainly don't follow it. Took me months to get an email of the new regional manger, evan, and he is unwilling to do his job. He told us to move when we aren't the problem. Absolute joke of a place do not listen to the positive reviews, you will regret living here unless you like to live in filth, hear your neighbors, and are a slob, and want poor management that refuses to do their jobs.

Fantastic place to live!!! I don't know why people blame them for other residents disregarding the…read morerules of the lease. I think they do great picking up after others, sending lease reminders, and with any leasing needs. The apartment is wonderful with a great view. Attentive office and maintenance! Love utilizing the theater room, what a great extra space that's included!! Definitely recommend considering this place to live!

I am so disappointed in their terrible customer service. My brother has lived in the complex for a…read morenumber of years. He is going through a difficult personal situation and requested the management to allow him to end the lease a couple of months earlier. He even had a doctor speak to the woman Elisa on his behalf. But she plainly refused. They are unsympathetic and unappreciative of their loyal tenants. Given the COVID situation and difficult times we are all going through we expect kindness which unfortunately does not exist with this leasing company. I will not and do not recommend this place to anyone in good or bad times. Absolutely terrible.

I've lived that the Residences for 2 1/2 years. The on-site staff is outstanding. They are…read moreprofessional, and always available to help. I especially appreciate the security and quality of the apartments. The parking garage makes it so easy for me as an elderly widow to park and bring in packages. The maintenance staff is readily available, professional and courteous. I recommend The Residences is Manchester's best place to live.

We have lived at Eastgate Apartments for two years now, and we couldn't be happier. Jennifer, who…read moreworks in the office, and Phil, who heads up the maintenance team, are both fantastic to work with. They're always there to make sure you're having a great experience. Like all apartments within this price range, it's never going to be perfect, but I can't recommend Eastgate highly enough if you're looking for a stepping stone before you buy a house or if you're looking for a place to live long-term! The area is full of families, and it's truly a great little neighborhood.

Overpriced townhomes. When we first first moved in, it was reasonably priced. Every year they will…read moreincrease your rent. For us, it started at $100.00, then it moved to $150.00. Insanity! If you have issues, they are very slow in responding. And if you have neighbor issues, they will ignore your concerns. We had a neighbor that kept smoking. We told them about a half dozen times. Nothing was done. They said, we asked them and they told us they were not smoking. Unreal. It only stopped bc that tenant moved out! Lastly, when it snows, they make everyone move their cars in a rushed manner. They will even bang on your door if you don't come outside right away. And while they are plowing, everything is in a literal disarray. It makes living at Socha unenjoyable. Save your money and look elsewhere.

I moved in Sept almost 2 years ago and I love it here beyond anything I've seen they were fast on…read morefixing a leak, they were always sweet and polite when I needed anything from them. They keep the grounds extremely clean and they are doing a update on the shutters as we speak so the place looks up to date and we'll kept. They rent is not to high compared to other places around so I am so happy here. Thank you socha for such a great job.