I am continually impressed by the care and community at Courtyard at Mount Tabor Senior Living…read more From the moment I first visited, I felt a genuine sense of warmth and welcome. The staff is exceptional--compassionate, attentive, and always willing to go the extra mile to make residents feel at home. The facility itself is beautiful, with well-maintained grounds, cozy common areas, and thoughtful touches that make it feel more like a home.The activities calendar is full and engaging, offering everything from group outings to fitness classes, which has made a real difference in one's quality of life. If you're looking for a senior living community that combines professionalism with a heartfelt personal touch, I highly recommend Courtyard at Mount Tabor.

We have lived at Courtyard at Mt Tabor for exactly 4 weeks today. We have made many new friends…read more I am happy that we decided to move here. The food is very good and the staff are wonderful, especially Zac, a server in the dining room. He makes sure that attention is given to everyone's needs.

I've had the luck of being a resident twice at the Laurelhurst Village acute care facility. I'm…read moreon the "younger side" as SNFs go (49 the first time, 50 the 2nd) but both times I was highly dependent for care. The facility works hard to keep you with the same staff for continuity, which I think is great. There is some shuffling (someone else may answer a bell or you may rotate to a different therapist due to scheduling) but they are all very kind and open to conversation based on your particular challenges/needs. I ate in my room as I had little appetite so I tended to graze. I have a plethora of food allergies so that was often a challenge, but I was supplemented by outside. I was always very aware of the respect the care staff had for my dignity and my privacy. It is much appreciated. I admire how much they work to make the residents feel they are involved in their own care and help keep them socialized and represented within the community. Activity is encouraged throughout-and often residents practice their improving skills through the hallways. I love that it smells clean and not like body fluids or even medicinal. I never saw anyone abandoned in hallways or even in the cafeteria. That being said, I couldn't give the facility 5 stars. There needs to be more RN support. I was told I couldn't see my primary doctor while I was In the facility because I was under the care of the facility's doctor-yet in over two weeks I never met the doctor. I think the CNAs need more credentialed support.

I highly suggest never putting your loved one's in this place the care is horrible they do not care…read morefor your personal needs and the staff are all lazy, the food is atrocious and they ignore valid complaints and concerns. More concerning they do not get medications right, if my mind was gone I would have taken another patient's med's and they are disruptive during the night telling me that my diaper need's changing & I am able to go to the bathroom on my own. Uncleanly place also. DO NOT PUT ANYONE YOU LOVE IN THIS PLACE!

This facility has undergone a transformation from a one star rating following a tumultuous almost…read morethree years due to a change of corporate ownership and a revolving door of directors, to my four star rating thanks to an executive director who has the determination and ability to make sweeping improvements. Stacie began with staffing changes that have reflected her insistence on hiring quality, dedicated team members, and continued with setting high standards on levels of care and cleanliness. She has hired a new chef, Atilla, who brings experience and also a desire and commitment to providing good food and variety in menus to residents. She has an inclusive philosophy and welcomes suggestions and ideas from the residents and family community, also sharing with new residents and their families information about the Family Council which was started about two years ago. There are physical improvements to the facility as well as higher morale among staff as the quality of care improves. There are continuing improvements and enhancements planned so I expect more 4 and 5 star ratings to pop up. My mom is in Memory care at Hawthorne Gardens and I am so pleased with the vast improvements and anticipate more along these lines.

UPDATE: Horrific,…read morerealized what the management is really like during the Covid shutdown. Most employees have been swapped out and they've let go of people who are willing to break their back for the company. Thankfully, others have been able to make ends meet by focusing elsewhere in this industry. I hope to have my mind changed.

My report I have been a patient here for 11 months. I am a…read moremedical social worker and know how facilities need to be run. Holgate/Friendship has failed on almost all areas: 1. Emergency room visits 18.5% of short term residents compared to 15.7% in Oregon 2. has failed to provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nurse and CNA's have little time for patients because they have to work extra patients ~ 24 members quit because of new rules they required them to work 12 hour shifts. Which is impossible to do with kids and nurse/CAN's going to school. 3. Nursing home has failed: a. has failed to protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. b. has failed to protect resident's belongings or money. c. has failed to ensure services provided by the nursing facility meet professional standards of quality. d. has failed to provide care and assistance to perform activities of daily living for any resident who is unable. e. has failed to allow residents to self-administer drugs if determined clinically appropriate. f. has failed to reasonably accommodate the needs and preferences of each resident. g. has failed to honor the resident's right to a safe, clean, comfortable and homelike environment h. has failed to ensure each resident receives an accurate assessment. i. has failed to develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured j. has failed to provide care and assistance to perform activities of daily living for any resident who is unable. k. has failed to ensure that the resident and his/her doctor meet face-to-face at all required visits. l. has failed to ensure medication error rates are not 5% or greater. m. has failed to safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Penalties This nursing home paid 1 fine in the last three years totaling $9,750. State report is here: https://health.usnews.com/best-nursing-homes/area/or/friendship-health-center-385121

Do not send your family here. They will be neglected. Because of the changes with understaffing the…read morebuilding because they only care about money. The entire building is agency. They don't care about safety or quality of care. Hour wait times for lights. One nurse every shift only. They treat there employees terrible and it shows just ask them they'll tell you.

We chose Monterey Court Memory Care Home (MC) two years ago as our mother struggled with severe…read morememory issues. She passed away in September of 2016 at age 97. She had lived at five other retirement and skilled nursing homes over an eight year period so we had ample opportunity for comparisons. We were pleased with the help she received during this very challenging time of her life. We have recommended MC to others dealing with a similar situation. On our visits we always found mom clean, well-groomed and well dressed. Although she often was repetitive, incontinent, cranky or hallucinatory, staff dealt exceptionally well with her. Doubtless they dealt with many similar problems from other residents as well, on a daily basis, but they were always pleasant, patient and caring. During mom's last critical weeks, staff was especially loving. Management assigned extra people to sit with her almost full time toward the end. In addition, management was outstandingly helpful in working with us to get hospice quickly set up when it was needed. MC is arranged in four separate spaces, or "pods." Each pod contains 12 individual rooms and a central living/dining room. We think these smaller groups of 12 residents results in a quieter, less threatening, more family-like environment for memory-impaired residents. Healthy meals are provided in the central room but staff brought meals to mom when she was unable to come to the dining room. Short weekly trips are available to the residents to nearby restaurants and attractions. Mom recently went on a road trip to the Tillamook cheese factory on the Oregon coast. Mom had one or more medical appointments every month but became so fragile in her last year of life that we could no longer take her in our cars. MC helped us by taking her in the residential van, which was equipped with a wheelchair lift. We would meet the van and mom at her doctor's office. The key issue that didn't meet our expectations was a seeming lack of communication among staff about scheduling details for mom's medical appointments. We would notify the staff of the date and call the night before to confirm and still there were several times when MC's van just didn't appear at the appointment. Another issue was MC's care of clothing. We provided nice clothing marked with mom's name, as required by all such residential facilities. Nevertheless, items frequently disappeared; or they would be quickly ruined by rough laundry processes. Clothing care seems to be common problem in assisted living situations. We experienced it at every residential care home where mom stayed. Irritating as these problems were, our overwhelming concern was mom's well-being. On balance, we were well-pleased with the clearly superior care provided by Monterey Court.

This facility refuses to pay me over $1000 that I'm owed if you love your family members please do…read morenot put them in this facility - coming from a worker that has seen a lot and dealt with a lot. If they'll abuse their employees who else do you think they'll abuse? They also have a class action lawsuit against them for failing to pay employees. Please don't work here either.

My mom has lived at Cherrywood Village over 10 years. She was in independent living until a year…read moreago when we moved her to assisted. She's been very happy there and loves all the staff who seem so kind and loving. Our favorite is Mercedes and her daughter Lana. They work really hard to provide many stimulating activities for the residents. My mom is just about to turn 98 and I feel at peace with her being at Cherrywood.

Right after I wrote my review I discovered there was a new weekly menu and an attempt to provide…read moremore variety to their menu options for vegetarians. This is a very welcome step. I also want to note that their meals are not expensive. Some people prefer quantity over quality. Your safest bets are the salads, avocado toast, soups, and fruit bowls. Part of my frustration with Cherrywood is that its a retirement home and the residents don't have a choice where to eat most days. At least this is true for those who can't easily travel. So the meals should be appetizing and inviting. There is a culinary director but somehow he claims to not be involved in culinary matters. I want that job. However, one would think the culinary director would offer to forward your concerns. This doesn't happen. The culinary director is NOT the chef. The chef and his staff try really hard. You usually won't find the culinary director. I don't see him helping when there is a rush, he has never greeted me or seated us where there is a line, and I assume he is usually in his office. One does see him on the family events. So he isn't totally invisible. Sounds like Cherrywood needs a culinary director who is responsible for improving the dining experience in their restaurant willing to greet guests. As stated before, Cherrywood caters to 7th Day Adventists and they are vegetarian. Their vegetarian selections are hopefully getting better. They were not really good before. The worst meal I had there was at the last Thanksgiving. That veggie meal included two slices of fake turkey. Think bologna or spam for Thanksgiving. As a comparison one of their competitors offers a nice salmon dinner every day as an option. Cherrywood offers this maybe once a week. Just saying other retirement homes offer better food services. I hope things get better.

The Watermark at the Pearl presents as a lovely environment, engaging activities, transport to…read moreshopping, medical etc. choice of cafes and dining, well-appointed environment etcetera. This for the most part is true, if in fact you are healthy, living independent and can afford it, as very pricey. However...the big however is; when time comes for assistance and your status goes from Independent to assisted living the tide changes in a heart beat. The charges are exhorbenent for the actual care you receive. The housekeeping is not at all thorough as promised. Floors not cleaned, fecal matter left on toilet meals arrive cold and very late, laundry is lost or confused with others. Caregivers are rushed, not overly helpful, and don't seem to care. Care Mgr. Is not professional, communicable nor at all friendly. Our loved one fell 5 times, the last ending her in hospice. Not once in that time did care mgr. Suggest they are not able to keep her safe, increase care, or any viable suggestion to keep her from falling. I would not recommend this establishment to anyone. The level of care, lack of communication, empathy and compassion is shameful.

I was paying over $16,000 a month for my wife's memory care at "The Watermark in the Pearl". It was…read moreadvertised as a luxury senior living community. With that price, three times the Oregon state average, I expected to have the finest professional care available for my bedbound, helpless and all too soon to die wife of over 50 years. That was not the case. For example, my wife lost 15 pounds in her last three weeks of life at The Watermark. She lost that weight because she was seldom fed unless I was there to feed her. Never once did a caregiver approach our table and remind me that it was their job; not mine. I never saw her being offered liquids at meals, in her room or in a public area. I did find her on more than one occasion, sitting alone in her wheelchair in the reception area in front of a blank TV screen. Mostly, the young caregivers seemed wholly untrained and genuinely frightened of my wife who was nearing death. The one nurse with which I had any contact seemed to be in training rather than be in charge. That nurse constantly followed behind one of two clueless managers rather than leading a care team. When I showed one of the managers medical wastes left on my wife's pillow, she without confronting the nurse, quickly refuted my facts and excused the nurse's behavior. The two managers refused to listen to any criticism concerning health and safety issues for clients like my wife. I was able to offer factual evidence not simply my opinion. Other resident families confided to me that they had contacted the appropriate state regulatory agencies too over similar concerns. The two managers seemed unprepared for what I shared with them. They offered no evidence of ever running a similar facility. They represented themselves as medically trained but I found that they were not. The Watermark's top management seemed to want to run the memory care unit as a hotelier might want to run the luxury senior living facilities offered upstairs. There was little in the design and operations of the facility that reflected an understanding of what dementia centered design required. My helpless bed-bound wife was not offered the simplest of basic services like assistance while eating, everyday dental care and customary help with grooming and personal health practices. My wife came to meals all too often dressed looking like a homeless person rather than a successful businesswoman with a fashionable wardrobe. Overall, the residents were treated as troublesome children; not dying patients with advancing dementia. The food offered my wife was simply the pulverize versions of the food offered to others living independently upstairs. One night, the Indian flavored food was so spicy that none of the other clients in the memory care unit ate it either. They were quickly offered fish and chips as was my wife who was known to have swallowing issues. That were simply ignored but I was able to offer her food that I had now began preparing that she preferred and appreciated being given. On one occasion, I arrived late in the evening and found my wife was sitting alone in her wheelchair in the public area with her face and clothes covered with encrusted food from her last meal, hours ago. Had she tried to feed herself with one side of her body frozen and the other substantially disabled? She appeared stunned and did not recognize me at first. The caregivers didn't rush to explain and offered no apologies as I returned her to her room to clean her up and put her to bed. I had to retrieve them from elsewhere in the building to help me do so. They seldom if ever responded to her call button which both myself and a visiting hospice nurse tried repeatedly to use. The night my wife died, I had to help lift her dead body into the mortician's body bag. There was no 24-hour nurse, as advertised, available to assist us. The one late-night caregiver seemed reluctant to help and was clearly traumatized by the situation. On the day that I knew my wife was actively dying, I had to plead for special dispensation from the CEO for me to remain with my wife overnight. The controversy of my appeal was that it was not part of the company's protocols. They also frowned on me using special dishes, special feeding techniques and special clothing protectors. They had the opinion that it was dehumanizing. Probably it was more shockingly illustrative of the inevitable decline ahead for the other clients and loved ones in the facility. After removing my wife's belongings and leaving the facility that same day, it took me weeks to retrieve our $12,000+ advance for the remaining month of non-service. It was finally returned to us after the company was contacted by the BBB and the Oregon States Attorney's Office I was never once offered an explanation, an apology or condolences from anyone at the Watermark. If your loved ones are truly loved by you, don't leave them in the memory care facilities of The Watermark to die an ugly lonely death like my wife.