broke my hip and needed a skilled nursing facility. Fortunately I was able to get admitted to…read moreHolladay Park. Complete professional staff of OHSU doctors, therapists for PT and PT were top notch and experienced. Staff was responsive, food was good. If was able I could have gone to their sit down restaurant. I was even able to get a haircut in their Salon before I left. the only negative is it was impossible to connect on the phone to try to get a room reserved, way understaffed there but that is the only place that was an issue. Finally, my son went to the facility and was able to meet with them and reserve a room. I would go back in a heartbeat if I had the need.

I was there for a luncheon, and I could sense already what kind of review I'll be giving them, the…read moreMINUTE I entered the door. A good customer service greets you with a smile, doesn't it? This lady was grumpy and it looked like she already put on her overtime. Maybe she did! But that was strike 1. The ladies in my team (1st meeting with them all) were cordial and polite, so nothing much to write about them, but I did met a new friend, or should I say an old friend . . . . so I have someone to sit & converse with. Here comes the manager of the food & beverage department, serving us. She smiled, when talking with us, but she wasn't smiling when she walked away. I don't expect someone to smile all day, like 100%, I don't. . . but the kind of reaction I was reading was . . . . her staff aren't there because of cut-backs. That kind of smile, so she's putting more hours. Probably another reason why the reception was 'grumpy? The manager, did gave me the drink I asked for, so that's a bonus. Now comes the food. There are many selections there to choose from. The oil & vinegar dressing was very, very thick. What makes oil & vinegar thick? Beats me! Cornstarch? Flour? Glue? LOL If I wanted thick dressing on my salad, I would have chosen Ranch or Thousand Island, maybe Blue Cheese? I was hungry, so I have no choice but eat all that I picked, plus a small slice of chocolate cake. Yum! One lady had very little on her plate, my rooster could eat that, and she's got good control if she was trying to lose weight. Or it was just not appealing to her. But why would anyone pay $9 for a buffet, if you're gonna eat like a rooster. My new friend tried their soup, she said it was VERY hot, but good. OK, now it's raining so hard. So I stayed a bit longer, but eventually I have to walk out back where I parked my car, but I don't like getting wet, not even for a spit. I asked the lady @ the front desk, if there was a back exit, and again, she was grumpy @ me, no smile, and the tone of her voice just shows she's now getting mad @ me. I also met up with the food & beverage manager, again . . . . and she pointed me where the bathroom was, but still no smile, like she had a lot in her mind. Was her job hanging by a thread, and overworked like all the rest of us? What ever the reasons, THEIR EMPLOYEES just doesn't have the hospitality one gets when they walk inside a room. UPDATE: I did an event here, and I can tell you how the people who lives here behaved, including their employees. SOMEONE must have read my 1st paragraph, because they now have a very friendly GREETER working behind the reception desk! Thanks for that! They are like a large family, they are helpful, friendly, and they have many people who are residents volunteer - getting more involved than other retirement facilities I've visited. They have activities to get them more involved, and as volunteers, you are part the 'community'. It's not like, you go out to have a meal, then go back to your room. Their gift shop are run by volunteers. Because of my observations, I will add another star!

Porthaven is a wonderful skilled nursing facility with an amazing, compassionate team. The staff…read moregenuinely care about the residents and go above and beyond to provide excellent care while treating everyone with dignity and respect. There's a strong sense of teamwork, and it's clear that resident well-being is always a priority. I would highly recommend Porthaven to anyone looking for a caring, supportive place for their loved one!

Porthaven has been amazing staff and truly works for their residents. I would recommend this place…read moreto everyone.

I have nothing but good things to say about the Marquis Mill Park acute rehab center. My 96 year…read moreold mom, who was an absolute joy and my best friend, was a patient there recently after a fall in her home. Her health declined fairly quickly and ended up basically needing comfort care as Hospice was not available for about 3-4 days out. The staff ( All of them) were absolutely wonderful with her and myself as I was with her every day. The nurses, CNA's, physical therapy, nutrition services, housekeeping services were all so respectful and kind. A very heartfelt shoutout to Melanie and Adrienne. I could not have gone through this without their Empathy, kindness and problem solving skills. The facility itself is clean and well maintained with a homey feel as opposed to a cold sterile environment. The meals are very good as well. I would not send a family member anywhere else if needed. Highly recommend 10/10.

My dad is there recovering from a heart attack. No one there communicates from one shift to the…read morenext, or from one day to the next. They would not give him his pain meds as prescribed. When he complained about not being able to sleep, and how much pain he was in, the nursed would ask him the same questions that another nurse had asked him the day before. Then we got a lot of "I'll leave a note for your doctor". It seems that the note never got left because we were told that several times about my Dads pain. He would occasionally go up to 11 hours without it. It was prescribed for every 6. So I asked for a list of his medications and the times that he is given them. I have medical power of attorney, so it seems easy enough. Nope! Not here. First I asked a woman at the front desk area, who refused to give me her name, and she told me I had to find his nurse.... Well, he was nowhere around my Dad's room, so I asked his CNA, Moreno. She told me that I had to ask his nurse. Like Im supposed to wander around the care facitly looking for his nurse. So I hit his call button. 25 minutes later, I timed it, Moren, his CNA came in. "I don't need you, I need his nurse", I said. He finally came in and asked the same questions and said he'd leave the doctor a note. Unbelievable. So I tried to contact 2 people in charge of his care, Debbie and Joyce. No one answered the number I was given by his nurse Jordan, and Debbie hasn't replied to my email. It's been over a week and still no response. I am beyond pissed off about this. I would tell anyone looking for a care facility, full-time or for recovery, to pass on this one. They obviously don't care much about their patients. And, sorry this is so long. If anyone from the facility would have called me back, I would have told them all of this in such less public way. Please! Pick the next one on the list...

I can't say enough good things about Caring Heart Health & Home. I did a lot of research into home…read morecare companies around Portland to find a good company to care for my folks. Caring Heart had such great reviews on so many home care review sites, as well as several best of home care awards and A+ accreditation, and now I see why. They have been fantastic in every way for my family. The company is small enough that the management, nursing and caretaker team work together, are cohesive and informed of what's going on with my folks, and keep us informed when needed. They are accommodating, very responsive, easy to reach and work with, and deeply care about their clients. It really shows. My folks aren't easy to please, but they really like their caregivers, because Caring Heart does a great job of choosing caregivers who have compatibility with them, and who truly enjoy being caregivers and it's their career - not a side job or temporary contract. Even better, we will have the same caregivers for as long as we need them, which is so reassuring and makes it so much easier on our family and gives us great peace of mind. I've learned in this process that what really matters, is the quality, consistency and genuine caring of the caregivers and the management team, and Caring Heart has that heart. They are dedicated to providing the best care with the same caregivers week to week, who are very reliable. Even better, they are run by nurses, and the Dir of Nursing has been intimately involved in assessing what my step dad needed for care when he came home from the hospital, helped us get prepared for him, and oversees their caregivers. She was fantastic, when he was resistant to the help at first, both with him and with me and my sister. I so appreciate the way this company communicates with their staff and with us. I am also impressed that most of their caregivers, who are all employees, have worked there for many years, some more than 10 years. We are incredibly lucky to have them take care of our folks, and I would give them 10 stars if I could.

I was getting really concerned about my Mom's lack of social interaction. She was living with my…read morehusband and I. 2 months ago she and I decided to move her into Glenmoore Assisted Living and I am starting to see improvements in her! Glenmoore is just what their name implies. Gracious! They have been so welcoming from the beginning. Both Managers and Residents. Her studio apartment is clean and comfy and she has a nice size deck for patio furniture and flowers. Housekeeping does a good job coming once a week. Her apartment is always clean when I visit. I have had many meals with my mom and the food is delicious and the choices are many. I can't think of 1 diet that would not be accommodated. She has access to food at any time of the day. They have many activities, but the most important one for my mom are the fitness classes. My mom also enjoys the onsite Beauty Salon. There are so many more amenities to list, but i am running out of space to type. I also like that this is a smaller community that does not have a hotel feeling. It is charming. In closing, I wish we had moved her sooner.

Leaving a 5 star for my grandmother who lived here for over a year. She moved here from her…read moreClackamas home after her husband passed. She complained about a few things over the course of her stay however, we eventually moved her to a home in Washington to be closer to my mom and she ended complaining that she missed glenmoore and her friends she made there. The glenmoore residents reached out to her often after her move including attending her funeral. I can't %100 say that I think this is the best place, however I do know my grandmother enjoyed some of her last fond memories here, including the lady who made things and brought them to sell, the hat tea party, the ugly Christmas sweater context the soft serve machine, and the games the residents would play together. Thanks for making this a memorable place for my grandmothers last few years.

I've had an Incredibly weird experience twice now. About 3 years ago we toured the place as…read moreprospective renters, for my grandmother specifically. We were interested initially due to the social media posts about it being an active community, which was a huge selling point for us. We ultimately did not choose to move our grandmother here due to lack of communication. They would request something, and then go silent for weeks at a time. Fast forward, and I'm now a nursing student looking for part time work. Arcadia came up and I decided to apply, heard back immediately and scheduled an interview. I'll keep my experience short but my "interview" or lack there of with Austin Black was something I have never experienced in my decade in healthcare. It will make a good dinner conversation for years to come. Overall, a sloppy facility plagued with poor communication, inconsistent follow-through and seemingly incompetent leadership.

Arcadia is wonderful. So many activities to keep residents engaged. The food is amazing and they…read morehave baked goods out all the time!

The staff at Assumption Village are among the most caring, compassionate people I have met. From…read morethe administrator to the kitchen staff, people care. It's evident the moment you walk in, and it's bright and welcoming. Where else can a medicaid recipient have their own studio apartment, not shared with anyone? I know of no other assisted living facility who offers that. It's one of the benefits of being mission driven and not for profit. Care and humanity can remain at the forefront rather than profit.

Where do I start. This facility needs a complete overhaul…read more The lack of communication is ridiculous. When you do finally speak with an employee they basically say it's the resident (family member) causing any or all issues that may arise. There is ZERO accountability on the facilities end. The finger is pointed at the resident for many different reasons, some may be concerning but then again, those go without being addressed as well. Favoritism runs high. Be careful your mother or father may be the nurse or the activities directors favorite today but tomorrow the communication may suddenly be cut off , leaving your loved one to wonder what they did wrong. Emails, phone calls, text messages go days sometimes weeks unanswered. In my case not at all from the resident services director when we were in the process of moving my mother. December 17th I left a message. To this day I have not received a return phone call. How is that acceptable. Don't bother calling the CEO. His assistant is his assistant. My phone call was not taken seriously and the return message was as if nothing had been talked about. So disappointing. They will defend whatever they see fit when it comes to staff. To me, anything that concerns me about my mother, I should be able to get a prompt answer and in my opinion the place that is in charge of her daily care, should show a little more compassion and empathy and urgency to have addressed those concerns.. You will not get that here. All of this comes from the top and is a domino effect as to how things are run. They follow their lead and it's obvious that the concern is just not there. Like I mentioned, Unless your loved one is favored and or well liked. Otherwise the care is subpar. If your loved one is difficult like mine, expect the blame for any issues to be shifted in that direction. Assumption does not and will not take responsibility for any mistakes or mishaps that may occur on their end. This is everywhere at Assumption. Somehow my 86 years old mother was able to hide and hoard medications. 2 bottles full of pills. I believe that shows serious lack of care and is potentially very dangerous. The corporate office ignored this subject as if I had made it up. NO follow up, no follow through on this subject at all. Ignored completely. Reception is rude, The website still has the mothers day greeting from 2020, why??? There are no activities going on. Communication is lacking greatly and we moved my mom out in December and were left with a very bad taste in our mouths. I could go on and on but I think you get the gist. I would not recommend Assumption village to anyone looking for a new home and needing to be cared for by someone else. Please take the time to do your research before signing a contract here. Moving a loved one into a facility is a very big decision that should not betaken lightly and needs to be researched, If you are looking for somewhere they will be treated well and you as a family member will feel in the loop as to what is going on, this is not the place for your mother or father. I hope this helps in your decision making!!

Sellwood Medical is a fantastic, friendly pediatric clinic staffed by helpful and caring doctors,…read morenurses and technicians, regardless of location. My wife and I won't take our two baby boys anywhere else! Easy scheduling, helpful reminders (email & text), comprehensive care, and doctors that actually seem to care, remember names, and offer sincere, educated advice. Very recommended, especially for new parents looking for a life-long pediatric clinic.

There are many medical clinics and healthcare organizations in the greater Portland area, and based…read moreon my experience, I recommend seeking care elsewhere. The staff at Sellwood Medical Clinic showed a lack of empathy and professionalism. Here is a summary of three interactions I had with this clinic. In November 2025, I arrived about 30 minutes early for an appointment and was told to wait until my scheduled time. Once I was taken to the exam room, I waited another hour for the clinician to arrive. At the time, I did not mind because she was thorough and friendly. She recommended that I return for a well-person visit. I had to wait 5 months for a well-person visit appointment. Then, shortly before the appt, it was cancelled. I received an email and voicemail saying the provider had to leave early and that I needed to call to reschedule. When I called back to reschedule, the next available appointment was another month away. My most recent experience, two weeks ago, is the reason I am writing this review. The appointment I had been waiting five months for finally arrived. I completed the online pre-check-in hours in advance, which took more than 20 minutes, and I paid my copay. Because of rain and traffic, I arrived shortly after my scheduled appointment time. The clinic said staff told me I was nine minutes late. I had also paused outside to let an elderly couple enter first, which delayed my check-in by a few minutes. I was refused care and told I would need to reschedule. I explained that I urgently needed the visit and calmly asked whether they could reconsider. I also noted that my previous appointment had been cancelled and that this was the rescheduled date. Attending these appointments requires time away from work. The front desk employee went back again to relay my request. By that point, I was in tears. During this time, two women behind the reception desk were giggling and laughing. I do not know what they were laughing about, but I was visibly upset while they looked my way, talked, and laughed. It felt unsettling and deeply unprofessional. Ultimately, I was not seen. Neither clinic management nor the clinician came out to speak with me. The front desk employee apologized again and said I would have to reschedule. Afterward, I emailed the clinic to ask for more information about their "9-minute policy." I was told in writing that no such formal policy exists. Their response stated: "The 9 minute grace time for being late to an appointment is not a clinic policy, it is the most amount of time we can give for a patient to arrive for the appointment and still be seen." I then had to request they refund my copayment 3 days after this incident. Overall, this experience was highly unprofessional. The clinic delayed my care by cancelling and postponing my appointment, then denied services because I was allegedly nine minutes late. I will not continue trying to receive care at Sellwood. A medical clinic and its staff should treat patients with compassion and empathy, and I experienced neither. I left feeling embarrassed and unsupported. Although it may take time to see another provider, the wait will be worth it. I encourage patients to choose a clinic where they feel heard and supported.