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Emergency Equipment Management

4.0 (8 reviews)
ModerateUniforms
Open • 10:00 am - 5:00 pm

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DCL Productions - Official 415 Clothing Inc Brand

DCL Productions

4.3(38 reviews)
36.7 mi•Potrero Hill
•$$

Christopher has the worst customer service possible. When DCL embroidered a patch on a hat…read moreuncentered and I called them out on it, they stopped all other projects I had going with them, because Christopher didn't want to redo the patch. DCL can't seem to execute simple instructions, and Christopher is a pain in the ass.

I'll begin by saying that DCL did have good quality and April was nice to work with. HOWEVER the…read morecommunication was not professional and the experience was disappointing. They gave me a quote and I approved it. Great. But my cutters accidentally sent the wrong panel on a few pant legs. They completed the order without discussing with me, I brought the correct pieces and they finished those without any discussion on an updated invoice. I emailed them asking for an invoice and a month later I got two different invoices, the second for nearly the same price as my original quote. If this would have been discussed and approved I would feel fine but when I asked about why there were two PO's, Chris emailed me and said "why am I having to chase payment?" !! I emailed THEM asking for an invoice on Oct 9th and they sent me the invoices on Nov 11. And I emailed them with questions just a few days later. Chris sent an unprofessional email gaslighting me into thinking I'm out of line for being SHOCKED my invoice nearly doubled with ZERO communication or approval. Seems like a bro run shop who think they can be condescending to their customers (maybe just the female ones?). The company was not organized and I won't be working with them again. Time to work with LA printers, bummer I really wanted to stay local.

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DCL Productions - Official Dunlop Apparel

Official Dunlop Apparel

DCL Productions - The Brooklyn Circus Brand

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Emergency Equipment Management - uniforms - Updated May 2026

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