Onyx, I love you! My…read morefriends and I used to go to a place in the mall all the time, but another friend of ours recommended Onyx so we tried it out. WE WERE THRILLED! The girls are all so friendly and funny. I got a gel mani and regular pedi, and it was all for such a good price. The pedicure was long, which I loved, and that included WINE, a lonngggggg leg massage (yay! no rushing here!), and they dip your feet in wax to make 'em nice and smooth. I had never had wax with a pedicure so I was really confused but it was nice that it was standard. Plus, my feet felt like a baby's bottom after so I'm not complaining. I'm sad I don't live in Lancaster anymore because I would hit this place up on the regular!! Y'all are spectacular!

Ugh I really wanted to like this place. I gave it almost a…read moreyear. Think wedding salon prices without the ambiance & then doesn't accept Discover or American Express. You can't charge rates that high & not accept all forms of payment. Tips are only in cash, so plan ahead. There is also no music. Just an unavoidable tv in the manicure area. Every time I've entered the tv is set on the news. Maybe men go to a specialty hair salon with sports on but does anyone purposefully watch the news while on spa day? They say I can change the channel but they don't have a paid subscription to watch anything normal. Wonderful people but they miss the mark on client experience. I'll be changing my salon to a more relaxing setting.

I had two fantastic services last week: a facial with Jamie and a message with James, both of which…read moreI absolutely loved. They are both very professional and great at what they do. Jamie gave me the BEST scalp massage! (Yes, it messes up your hair, but it is SO worth it when you have a facial). And the rest of the facial was equally lovely. It was very relaxing and my skin feels fantastic. James gave me the BEST foot massage, as well as a total body massage! He is strong but uses just the right amount of pressure. I have had many massages over the years and including the foot is rare. To me it is such a treat! (Kind of like a scalp massage during a facial.) The whole massage was a treat, and I came out of there feeling like a noodle. The Spa itself is very nice. The accommodations are appropriate and the staff overall was great. I live about an hour and 15 away; I picked this spa because I was meeting a friend halfway. I enjoyed myself so much that the hour plus drive won't stop me from returning.

I am very disappointed with Bell Tower Salon Spa services. They changed my appointment for a 90…read moreminute Hot Stone massage 3 times without a valid reason. I received a TEXT from Bell Tower (610)372-6379 on 1/26/26 at 4:40 pm that stated: "Good afternoon Marie. This is Cynthia, Guest Service Coordinator, at Bell Tower Salon Spa. I am reaching out to confirm your appt tomorrow (TUES) 1/27/26 for a 90 minute Hot stone massage with Paige at 9AM. I tried calling you but there is a temporary error message instead due to a cancellation Paige has later in her day to help streamline her schedule more efficiently? Kindly let me know at your earliest convenience. Thank you." I responded with a TEXT: "Yes on 1030 am tomorrow is good. Thank you." I received a TEXT back: " Thank you for your TEXTING Bell Tower Salon Spa. You have reached us outside of our business hours. We will respond to your text message during our Guest Services hours Monday through Saturday 9:00 am- 5:00 pm." (So why was this message sent at 4:40 pm then? Why was this sent so late?? Bell Tower said they will respond to my text but did not do so immediately.) I received another TEXT from Bell Tower salon Spa at a different number (855) 661-0746 on 1/26/27 9:06 am that stated: "Bell Tower Salon Spa: " Reminder your appt is Tuesday 1/27/26 at 9:00 AM. Please call or TEXT if you need to cancel or reschedule to not acquire a cancellation fee." I responded with a TEXT: "Yes." (To confirm) On Tuesday 1/27/26 I arrived at Bell Tower Salon Spa before 10 am thinking my appointment was for 1030 am. I was informed by the front desk that my schedule was moved to 12:45 pm that day and a TEXT was sent to me the SAME day as my schedule!! This is unacceptable and unprofessional to change my schedule time 3 times!! I checked my text in front of the clerk and I saw a TEXT was sent to me the same day of my appointment on 1/27/26 at 9:19am from (610) 372-6379 that stated: "Good morning Marie I apologize for the confusion but due to the late confirmation the appointment was not moved and the 1030am spot has been filled. We can move you to James at 12:45pm or Paige at 2:30 pm." This message was texted twice at the same time. 1. I did not ask for and I would not want a male for a massage therapist. That is my choice, the customer's choice! 2. I left my house by 9 am to do errands before my appointment time which was supposed to be by 1030 am. 3. When I spoke with Joanna ( Manager) to explain this, she told me that the system does not allow for the staff to see my response back to Bell Tower. I questioned her response and said, "How do I know what you are telling me is true?" Then I showed her my the texts that I received the messages and I responded back by texting. Joanna kept quiet and I knew she lied. 4. Joanna could not explain why my scheduled time was bumped 3 times when I questioned her. 5. Joanna apologized and stated, "We screwed up." 6. The blonde clerk did offer to have Paige give me a 30 minute massage, but I said that should have been a complimentary massage. The clerk said, that I would have to wait for Paige at 2:30 pm and offered a small discount. This was unacceptable and my time and trip over Bell Tower was wasted. Who authorized this change? My time was jeopardized for the convenience of the staff to "streamline" her schedule?? Is her time more important than the paying customer?? 7. I explained to Joanna that my husband has been a long time customer, buying gift cards for the last 5 years for our family and friends, but this will need to stop! 8. I am disgusted with how management handled this issue. This is poor customer service, poor time management, poor satisfactory and poor leadership. This was not handled well!! 9. I asked for a full refund on my gift card and will not return to this place. This was a first and last time for me here. The customer service here is disgraceful!!

Diana has saved my hair! I struggle with thinning hair and hair loss. Also my hair always wants to…read morego brassy. It took me 25 years to find a stylist that can take care of my hair; make it blonde and make me beautiful.! She is so talented, an absolute sweetheart, and I am so grateful to have her in my life!!! I would never go to anyone else! She is personable, a great mother, and I consider her a friend now! I feel so lucky to have finally found my person! If you need a real true professional that would work with your needs; Diana is your woman! Lords and ladies at Exeter is where you can find her! Also check out her Instagram!

Service was bad, cut my bangs way too thick even when I showed them reference pictures of thin…read morewhispy bangs and told them not to make them thick.

I got my first facial here and my skin was glowing and felt so new and fresh after. Flowy really…read moretook care of my skin and eyebrows and even helped me with my skincare routine! She is such a gem and all the women are extremely knowledgeable in their line of skincare work. Can't wait for my next facial!!

Absolutely love Florentina, and everything she does for my skin. Such a friendly spa and place to…read morebe taken care of! I personally had Microdermabrasion done today, and my face has never felt smoother, brighter, and cleaner. 10/10 recommend anyone and everyone to check out Surori Spa!!!!!

Got a very bad, choppy, uneven cut when I wanted a blunt bob. The cut was the worse I've ever had,…read moreit felt like he did it on purpose. I asked for a short bob and had to argue with him about wanting shorter hair. He started curling my hair when I said I didn't want curls. It was just a very stressful and combative appointment for a very simple style... if you have salon anxiety, do not go here. I also didn't appreciate being told I look like I should be on "bad girls club." Nothing about my presence or behavior said I should be on a show like that. There aren't very many black salons and safe spaces to avoid comments like that as a black woman and unfortunately this black owned salon is no different.

I got a hair cut, it turned out VERY BAD. As soon as I got home, I contacted the stylist for a…read morerefund and he offered a partial refund. I refused because the cut is so bad that I have to go pay to get it fixed (and why would I let the person who just ruined my beautiful hair, a chance to make it worse?) I contacted the salon by phone and he took the phone and told me in a nasty tone that he will have the owner call me. The owner never called so days later I sent a message which she responded that "she's not going to go back and forth with me" . No one ever apologized or provided me with problem solving solutions and treated me very badly. As a person who values customer service I will never recommend this salon or doing business with the owner because she is rude and doesn't value relationships with the people who happily pay her. Also my beautiful natural hair is ruined and I believe that Izrael did it on purpose. Horrible horrible horrible been crying for days about what to do with this MOP that I now have smh!!!!

Not being originally from this area I was hesitant to travel into the more rural parts of the…read morecounty, thinking i would have the best luck with salon services (waxing) closer to the city. After getting a recommendation from a friend to try this place out, I am glad I did.

Cameo is the best med spa in the area. I had Elysia for my last service, and she was extremely…read moreknowledgeable and professional. Such a warm welcoming environment as soon as you enter the building. I've been a client for years, and I will continue on my "fountain of youth" journey with them!​

As a retired esthetician and med spa owner, I am so impressed with this spa! They offer the latest…read morein skin care modalities and everyone was so professional and knowledgeable. I would highly recommend this spa to anyone looking to rejuvenate their skin.

After going around a few med spas I find this one to be the best. I book with Sam and each time I…read moregot a facial I get a tiny massage. It's truly a relaxing experience. Prices are fair and they won't bully you into buying random products or other services. I will keep coming back as my skin and brows always look great!