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    Emerald Coast Hospice

    1.0 (1 review)
    Open Open 24 hours

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    1 year ago

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    Ask the Community - Emerald Coast Hospice

    Covenant Hospice

    Covenant Hospice

    3.0(3 reviews)
    0.7 mi

    Although my daughter was only taken care of by Covenant for a short while, we were very pleased…read morewith her caregivers --- especially Lindsey and Britanny. Lindsey texted me , late at night, on her "free time," because she knew i was worried about my daughter. And Brittany was very sweet and helpful to us, when our loved one was leaving Florida and would no longer be under the care of Covenant. Britanny showed us all the things to do, involving the care of our Suzie.

    I have a very dear friend in this care and we are most disappointed in the equipment service…read more The nurse, social worker and pastor have all been fantastic and very caring. It's the equipment service that has been lacking. They brought her a hospital bed on a Friday and the first mattress wouldn't blow up. She slept on the bars for three nights because of the faulty mattress. On that Monday they brought another mattress at 6pm that night. We had to move her to replace and make up the bed. That one lasted maybe a week. She is back to sleeping on the bars. We had to add a pillow beneath her bottom and a thick quilt to make it passable to sleep. Again we are waiting for another mattress since last week. This is Tuesday! It seems that no amount of calling to Pensacola helps to get her the equipment. This is Tuesday and she is still waiting for help - a new bed or a better mattress. I am so disappointed that a company/service that advertises being caring and giving comfort for the last days of a person's life is so callous to her comfort. This has not been comfortable for her to spend her days and nights in an inadequate bed.

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    Emerald Coast Hospice - hospice - Updated May 2026

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