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    Aviata at Emerald Shores

    4.0 (2 reviews)
    Open Open 24 hours

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    Florida Springs Wellness & Recovery Center

    Florida Springs Wellness & Recovery Center

    1.0(2 reviews)
    5.6 mi

    This is the worst possible place you can imagine. From the time we took our daughter there to even…read moreafter bringing her home from the hospital we are still dealing with these people. After calling and making sure it was the right place for her, they assured us they could take care of her. We dropped her off and paid for the detox. She was there only a few hours before they sent her to the hospital because they were not able to help her. They absolutely refused to work with us at every step of the way - even though she lives with us and we brought her and all her belongings to the center they refused to release her items to us unless she hand wrote an authorization which she was unable to physically do. We needed to have a notary come to do some paperwork but they refused to give us even a photo copy of her ID or to even send a photo it to the notary so he could verify her identity. Then when we did get her belongings upon her release from the hospital and we got her home, they had failed to put her prescription medications in her things. But upon calling them again several times and asking them to overnight them, once again we were told, "oh we cannot do that, our protocol...". Their "protocol" makes doing anything impossible and whenever you call you are told "we have to email...." or we have to call....". No one can do anything without first checking with someone else. They do not know what they are doing and they definitely do not give any priority or concern for the patient's needs. They do not use any kind of logic or common sense for what the patient needs and rely steadfastly on their "protocol" no matter what the situation is. The director is conveniently never there and this is who they claim they need to contact for everything. It is hard enough dealing with the person and the addiction and when you are trying to get help it is very discouraging when you are met with this kind of unyielding help and support.

    Went to florida springs when they first opened up in Panama City Florida, I was curious about…read moreanxiety and insomnia help coming from life management across town and I've been sober 37 years so the nurse and manager were creepy and wouldn't help me at all because all I had was Florida Medicaid poverty insurance, so no help whatsoever from these insurance scammers, that's all they're seeking is a fat insurance policy they can leech off of. Avoid florida springs completely.

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    Florida Springs Wellness & Recovery Center
    Florida Springs Wellness & Recovery Center
    Florida Springs Wellness & Recovery Center

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    Aviata at Emerald Shores - rehabilitation_center - Updated May 2026

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