I had an abscess that required emergency treatment the Tuesday before Thanksgiving. I called the…read moreoffice and they were able to fit me in the next morning, even though I was a new patient. Every other dentist I called was at least 2 weeks away. Everyone in the office was very friendly to me and my service dog is. No funny looks or rude questions. The tech and Dr Clark listened, which is difficult to find. The immediate need was taken care of and I received a referral for the advanced care I needed. I will definitely be back and have found my new dentist in this area.

Outstanding service! Incredibly friendly staff and very clean area, great customer service, and…read morethey are always making sure I feel comfortable. I love it! I have been with this office for many many years. May God bless those people! Mariia E.

So my husband and I had our cleanings last evening. Yes, last evening. I have never had a cleaning…read moreso late but that is when they scheduled us. I suppose it isn't a bad thing since it allows options for those that can't get off from work. The atmosphere was a little different. More cheery and welcoming. We were a little early but we were appropriately taken back at our assigned appts. My husband came out and nodded to me that his experience was better. Same Hygienist cleaned the room and then came and got me. She was cordial and identified who she was. She even apologized for not seeing me last time but stated it was due to the Doctor being with me. (I don't buy that since my husband saw her and his Dentist on the last visit and I didn't). The TV was off in the room and the chair was facing away from the door. I felt like I had the privacy and calm environment I was use to. Overall she was professional and accomplished my cleaning quickly. She made recommendations and addressed issues such as me needing to focus on my back teeth more. (Always have to be reminded). And then she walked me out and was gracious about letting me know that I could make another appt for months or I could call back. I chose to make a call later to get in. My overall impression is they may have made some changes in how they approach their patients on admit and execution of their services. It was end of day and I was surprised that they didn't seem exhausted. A few other people came in after me and it seemed they were treated with the same respect. I hope this continues for their patients going forward.

AWFUL. WARNING. DO NOT GO HERE. I had a 4:30 PM appointment…read morethat I thought was for a cleaning. No one told me it was only for an exam and X-rays, and that I'd have to schedule another appointment for the actual cleaning because I was a new patient. I was told the dentist would be in within 5-10 minutes, but he didn't come in until 5:30 PM. When I told him I was upset about wasting my time, and I just needed a cleaning. he just said he was sorry and there was nothing they could do. I should have listened to the other reviews warning people not to go here. Poor communication and a complete waste of time.

I wish I could give them 10 stars. From the front desk staff to the assistant and the icing on the…read morecake was Dr Pohl. Efficient, caring and knowledgeable. I was so impressed by the kindness and service I received. Wonderful!!! ...Jan aka Jamie :)

Dr Pohl one of the most experienced, knowledgeable and caring doctors you will ever find! He has…read morebeen treating all our family members for over 25 years now. An excellent team from the moment you walk in the door until you depart the office. Thank you very much for always being there Dr Pohl !!!!

I live in South Carolina. My wife and I were in the middle of a two week vacation in Destin when a…read moreveneer broke on my front tooth. After calling multiple dentist offices, I called Bright Smiles and spoke to Amanda, their patient coordinator. She was so nice and helpful and worked me in for an appointment with the dentist that day! Once I arrived, the dental assistant, Nicole, did a great job taking x-rays and prepping me for the dentist. Then Dr Megan Salzlein came in and explained the best solution to repair my broken veneer. When she was done, it looked and felt great! Dr Salzlein is a very sweet person who really cares for her patients. What a blessing it was to find Bright Smiles! I wish the entire staff would relocate to South Carolina (but I understand why they live in Destin). They let me know I could call on them again anytime we are in this area. i highly recommend the awesome team at Bright Smiles! Jerry Green

Bright Smiles is a great dental practice. Everyone is kind and friendly and super well trained…read more From cleanings to fillings to implants, they do it all. And they are very concerned about your comfort. I have gone to this practice for several years and won't go anywhere else.

Saw Dr Suhler for a consult and had X-rays done and had a root canal on my tooth # 7…read more Everything turned out successfully I will go back if my tooth starts to give me pain again

Was never informed via phone or mail of an outstanding balance my insurance didn't cover after…read morepaying $6,000 out of pocket already, had called them myself multiple times and was never mentioned, it would have been paid immediately. Now it is in collections and has put a hit on my credit. My implants also both lost their caps after the first 3 months and 2 years later I'm having to go in due to late complications with my implant failing and becoming infected.

Dr. Graves was by far the best dentist I have ever been to! Not only is his personality great but…read morehis staff is just as pleasant! I was very nervous going in to have a tooth extracted (I've never had the procedure done) he was extremely honest about the procedure and informed me of the various other options that could be performed I opted to just have it pulled. He made me feel at ease, and was very cautious to ensure the extraction was pain free! OH! And his prices are extremely reasonable! He certainly gained my trust, and another life long patient! Thank you Dr. Graves and your amazing staff!

This place is typical of most dentist across the country now. They have no problem getting you for…read moreexams to make sure they scare you into investing in high-cost procedures that you may not even need. Though when I comes down to cleanings?...when I call today, the earliest appointment they could align in late March...over 4 months! What a joke. Shame on the owners for not having enough low-level technicians that could do more cleanings. Such BS!!! Bite me.

Jessie is amazing. She has a great bedside manner she is also very thorough and very…read moreknowledgeable. Our family loves her.

Even though the dentists (Dr. Ward) and hygienists are very kind and competent, I wish I could…read moreleave this practice but this is the only dental office in a 50-mile radius that is in-network for our insurance. Every visit here is gut-wrenching due to certain office managers. . If they don't cancel the appointment you made six months in advance to fit their schedule, they make you wait 30 minutes or more in their lobby when they could have called you to let you know they were running late. My husband and I moved heaven and earth to accommodate when their hygienist was sick. What was our thanks? Sat in the waiting room for 40 minutes once we arrived (we arrived 10 mins early so 30 minutes. I have never had them call me on time when I arrive promptly for an appointment so here's a tip : if you have to use them like I do just arrive 13 minutes late for every single appointment (their policy is to cancel if you are 15 minutes or more late. That way he will eat into their normal 30 minute wait time and only have to wait about 15 minutes once you arrive. Also make sure that you call before you leave to confirm your appointment and hang onto your appointment cards. I had an appointment card that listed the date and time and when I checked in, I was told that I must have gotten the date or time wrong (blame the customer). When I showed them the card, they just said " I'm sorry we can accommodate you today and we'll try to squeeze you in for an appointment in the next couple of weeks." Bottom line: stay away if you have a choice or until they replace the incompetent front. Great Dentists, generally bad front office staff which is sure to challenge your blood pressure.

Our experience with Emerald Waters Dental Care was frustrating from start to finish…read more After my husband's extensive dental work, we ran into major insurance issues despite having both primary and secondary coverage. Instead of resolving why one insurer paid and the other did not, the office told us they submitted the same documents to both and left it at that. When I contacted the secondary insurance myself, they said specific documentation was missing. I spent six hours calling both insurance companies, gathering the correct codes, and resubmitting paperwork -- work their office should have handled. We were also told my husband couldn't schedule further visits unless the entire balance was paid, even though insurance processing was still pending. We paid. A second billing issue involved our son's cleaning. We were told his primary insurance paid only $6 because his student status wasn't updated. When I asked how primary insurance is determined for a dependent with two policies, I was repeatedly told to "call your insurance company" instead of receiving a clear answer. The tone was dismissive and unhelpful. Shortly after, we were informed they had not properly adjusted the account and that we were being removed from the practice. Throughout this process, we were left to manage billing and insurance corrections ourselves. If you choose this office, be prepared to closely monitor your claims and advocate for your own billing resolution.

Most painful dental experience of my lifetime. And this is from someone that has had many dental…read moreprocedures over the course of my life. Dentist gave me two shots to deaden the pain, but gave me both shots in the same spot with no time for the first shot to work. I got to feel them both full strength and then the dentist blamed me for flinching under the pain. She told me she was going to replace a filling with "space" around it. This tooth did not have a filling, it was a crown. She ended up removing the crown by drilling on it and then broke it with a pair of pliers in my mouth. Bottom line, the dentist seemed to not have a very good grasp of what was going on in my mouth and how to proceed towards a logical solution. She subjected me to huge amounts of unnecessary pain and then when I would flinch (the normal physiological response to great pain) she would blame me and tell me to do better. My mouth hurt so bad to move afterwards, I could only eat liquid food. Because of the pain, I couldn't open my jaw enough to eat solid food for 3 weeks. That appointment was over 45 days ago, and I still have not received the call that my permanent crown is ready. On top of all that, the overcharged me on my copay. I now have a temporary crown and will absolutely go to another dentist and start all over, rather than sit in that chair ever again.

We have had an outstanding experience with Dr. Bowman's orthodontic office. From the moment we…read morewalked in, everyone was welcoming, professional, and genuinely kind. The staff takes the time to explain everything clearly. It made our child feel comfortable and informed of what was going on through the whole process. The office is well organized, the appointment ran on time, and the entire team went out of their way to make the visit a positive experience. They are patient, encouraging, and truly care about their patients. They even followed up with a postcard of encouragement a week after the braces were put on. We are very happy with the care our child has received and would highly recommend this practice to anyone looking for an orthodontist

Dr bowman & his team are hands down the best in the area! I've had braces once years ago by another…read moreorthodontist, but I needed some tweaking again due to my lack of wearing a retainer. I just got my braces off for the second time and I'm so pleased with the results. My teeth are perfect, and I was handled with much care the entire time. Thank you Dr bowman!

Just moved to local area and took my 6 year old daughter in for a cleaning. The staff was extremely…read morenice and they are amazing with children. Dr. de Moya was so personable and took the time to interact and make my daughter feel comfortable. Extremely happy with the care given! Military friendly

I can't praise Dr. DeMoya & her staff enough. They were so patient & gentle with her, even while…read moreshe screamed (they didn't hurt her-she was just mad they looked at her teeth). They went at our pace & told me I could say stop if I thought she had enough or if I was uncomfortable. Dr. Demoya sat down & explained the concern I had about the groove in Savannah's tooth. She had a fused tooth, which is two teeth together. She sat down & explained everything in detail, even drawing for me so I understood better. So cool & informative on a first visit. They are great!