Ashley did an amazing job! He was very pleasant and very knowledgeable about carpet cleaning. I…read moreappreciated his input on my service. He answered all of my questions and I appreciated his responses and I would recommend him to all of my family and friends.

The tech was very friendly and capable, and did the work well. He went the extra mile to make sure…read moreit was done as best as could be done with the carpet we were working with. He showed me what he extracted, and we're glad we called. The booking, invoicing and payment process was also modern and convenient. Most importantly, the house is fresh and the carpets clean!

I am very much dissatisfied with this company's carpet cleaning. After their cleaning, the carpet…read morelooked as if they never touched it. Not recommended.

Walk on by. Not the company they were under their new ownership. I gave old McDowell's a 5 star…read morerating. I recently brought a rug in that I have brought in to another cleaner in Boston 2X and Old McDowell's 1x (all 3 times very dirty and it came out looking brand new. So beautiful, outstanding transformation, is how I would describe it. I Just had this same rug done by under new management McDowell's and the back of it is gray almost and the color much darker in color like the water they washed it with was gray/black and dirty and it was not well rinsed. It's improved, definitely shows some sign of cleaning, but the color of the rug is MUCH darker and has a grey cast. It's ugly. This was nor washed well. I can't tell you how beautiful it came out the 2x in Boston and the best of all times when old McDowells did it. S ame rug. It was far less dirty t time then those other 3. I don't know what was done here, but truly disappointed, that my rug is now a different color and looks grey, like they dipped and washed it in filthy water. this was not washed in clean water and was not rinsed enough times. I had heard negative things from people about the new ownership, so held off on cleaning this as I figured they would get their sea legs. Apparently, not so. This is a rug that when properly cleaned is very light and lovely and really brightens up and is much lighter, it has NEVER HAD A GRAY UNDERSIDE. I don't know what you did but it looks awful. really yucky. Rug was not even wrapped, something other co's did. I think i could have dragged this out on my parking pad and cleaned it more effectively.

BEWARE. The McDowell's Rug Cleaners established in 1835 is no longer in business. Several years…read moreago Its name was bought out by a local rug dealer that instead sends out cleaning to an evidently less-competent processor. It ruined the fine Chinese silk rug I warily brought in after decades of relying on McDowell's for all my orientals. Not only is its sheen now obliterated by overly-harsh treatment, but stains and soiling remain, Overall the surface is brighter. To be fair, at drop-off the dealer advised that a rug so soiled might well have to go out again to a second firm for more thorough cleaning. I declined, knowing that the McDowells l knew always succeeded in restoring pieces in similar condition. Its expert specialists performed all the work themselves, adding relatively little cost when extra care was necessary. At pickup the dealer attempted to stuff the bound rug into my arms without display. Upon inspection I expressed displeasure with the outcome. He wryly noted, "Silk rugs are meant to be hung on the wall." Wish I had asked, "Then why do they have two fringes?"

Great craftsmanship, professionalism, and eye for detail. Stretched and cleaned my bedroom carpets…read moreand made them look brand new. Very fair pricing - Highly recommend Carpet 1st.

My daughter got sick and made mass on our bedroom carpet. Kris came and cleaned everything the very…read morenext day when I reached out and everything is fresh and clean again. He pays such details to his work and we are very happy with the result!

Wow I'm really impressed! They cleaned our sectional and rug beautifully - the rug looks brand new!…read moreThey also tested a small portion of our sectional in their warehouse to make sure they could clean it in an alternate way than what the manufacturer recommends and they did this to ensure the safety of my 7 week old son. (The manufacturer recommended method was not good for babies, which I did not realize!) Not many companies would do that and I think that's betexceptional service. The owner was also extremely responsive to my questions via text message. A+++! Would recommend and would hire this company again!

I've been working with Steve for years. He is always friendly and the carpet looks beautiful when…read morehe is done. He really remembers our house and carpet and knows what we need. He never tried to upsell the job. In fact last time he was here, he showed me why certain carpet does not have to be cleaned. He is very honest and we leave him in the house by himself. In fact one time we were out of town and he came and a friend let him in. We have tried lots of carpet cleaners over the years and Steve is by far the best.

I kept looking at this young man's work on Facebook and Instagram and finally decided to give him a…read morecall. I'm very pleased with the way my carpet looks and smells. He did a really good job. He arrived on time and even detailed the inside of one of our vehicles while he was here that was an add on. Thanks Cliff!! We will definitely be using him again.

Deep cleaning carpet and dryer vent cleaning needed. Great communication. Exceptional service…read more Pricing clear and well worth the cost.

My son recently had the flu and my carpet was a casualty of that war. I called Steve because we…read morehave berber carpet and I didn't want to ruin it trying to get out the stains. True to his word, he does not do the bait and switch. He charged within $20 dollars of his original quote, the only reason he added extra was because he didn't know i had vomit on the carpet and he asked if it was ok to put down a sanitizer before he steam cleaned. He is a great guy, good with kids, very friendly. I wish there were more companies like steve's. He is not an accredited BBB company but he is on their website and has an A+ rating. The only criticism I have is that the carpet smelled a little odd after it dried. I febreezed it and it seemed to go away, you can't really notice it unless you do a faceplant into the carpet. Seriously, hire this guy, honesty is hard to come by in this industry... ive definately been screwed over by carpet cleaners before and I will be a repeat customer of Superb.

We have pets, one of which is a puppy we were house breaking. My carpets were disgusting. I found…read moreSuperb Carpet on this site and decided to give them a try based on the other review. The proprietor, Steve was very nice and easy to talk to on the phone. I was at work when he came but when I got home I was thoroughly impressed with the job he did. Most recently, with all the rain we've gotten, my off white Berber carpet was embarrassingly dirty from the dogs tracking in on wet feet. He came out again today, and once again I am thoroughly impressed. He arrived on time, works alone, is very efficient (3 rooms, 2 arm charms in less than 3.5 hours). Oh yeah, and he does upholstery at the same reasonable price that he does carpeting. The more rooms you have the less expensive. I will use him again and again. Thanks Heather for your review and thanks Steve for an excellent job. http://www.superbcarpetcleaning.com/index.html

The owner was absolutely amazing! The response time was amazing and the owner of the company…read morecommunicated efficiently. He inquired about my needs and executed. He explained the process and answered all of my questions. I felt comfortable in his presence. As a single woman, I find that extremely important. He cleaned my house in record time. The carpet was SPOTLESS! I highly recommend this company. He has my business moving forward. Hands down! Oh, and his prices are the best in town! Trust me, BOOK HIM!