Very poor customer service. I made my second appt, and I stated that I didn't want to see the girl…read morewho waxed me the first time, Saveana, because of her rude bedside manners. When I arrived, I was 5 mins late, I checked in, they stared at me, started to giggle, then said they couldn't service me. They are soo rude! I will never to to this establishment and will NOT promote them. Go to the one in Deptford. Now-a-days, customer service is important with the high prices. Why go here when I can go somewhere else! Even Latina's deserve RESPECT!

Arrived for my 7:30 appointment in the parking lot at 7:25. First time coming to this location so I…read moredidn't know where I was going. After driving slow around the whole parking lot I see it's on the outside building not the strip. Found a spot and walked in at 7:36. Sherrel Law the very proud of herself manager was quick to turn me away. Stating that I missed the 5 min window and she could not help me. Absolutely appalled. After getting a babysitter to make it to the appointment I attempted to plead to ask if there was anything she could do and her response was that is policy and no. I can't understand how a company can do business like this. I was willing to wait to see if any of the Waxers would be done early so I could be seen before closing as we still Had 24 minutes. Sherrel your very incompetent manager was quick to say NO. it was not an option. Maybe if returning customers and good reviews was apart of their salary advancements/bonuses they would actually care about their clients and customer service instead of trying To get out of work early. Just so disappointing as I just moved to this area and was excited to see that you had one close to me. Not anymore.

I chose Hello Sugar for my first wax experience because of their amazing $20 Brazilian deal for…read morefirst time clients. The esthetician I booked with was Stacey (Stavroula ) who was absolutely AMAZING! She has many years in the wax/sugaring industry and recommended using both methods as it was my first time waxing. She was kind, patient, so funny (!!), and was a wonderful guide through what could be a pretty uncomfortable experience. Thank you so much, girl!!

I called ahead because I was running late due to traffic and was told it would be okay since my…read moretechnician was also running behind (text proof below showing the technician was 15-20 minutes behind schedule). When I arrived, I found out the next client had already been taken back because she arrived early. I was then reminded of the 10-minute grace period policy and told I would need to reschedule for the next day. What was confusing was that Nicole continued servicing the other client while leaving me waiting in the hallway to "see what she could do." The communication felt completely inconsistent. If my appointment couldn't be accommodated, I would have appreciated being told that upfront instead of waiting around for an answer that was apparently already decided. In the end, I wasted an hour of my time, left with no service, and ended up having to shave. Would recommend this place if you're looking for a unique way to spend an hour accomplishing absolutely nothing. Otherwise, I'd recommend saving yourself the trip.

I have been a customer for years and always pleased with the services I get done. I had a last…read moreminute request for an appointment and she is always able to accommodate me. I asked for a simple palm tree sticker and she drew this one and I love it. Rachel , I love this ! Thanks again..

Needed my nails done for a job so I came here since it was close by. It was a bit of a wait which I…read morewasn't expecting (like fifteen minutes) but the woman quickly got started. I was deciding between a clear light pink and clear red. I ended up choosing the clear red. She took her time prepping my nails and buffing away any imperfections. Also no forced small talk so I really appreciated that. In and out in 40 minutes and would come back. Tip: they charge you a percentage if you use card so carry some cash with you!

I went and got a facial and scalp massage tonight by Emily. Probably the best treatment I have ever…read morereceived! Emily is very friendly, professional and excellent at what she does! She explained everything to me in detail and did an AMAZING job! I was so relaxed and my skin felt great afterwards. Before leaving, I booked another appointment with her. She is literally the BEST of the BEST! I'll recommend everyone I know to her!

Ryan has the hands of a god! I would highly recommend you will not be sorry. Everyone is friendly…read moreAnd you will leave feeling like a new person

Best massage ever period! They really know how to do it…read morehere. Service is friendly they listen to the customer and give a fantastic massage. i ordered a 90 minutes massage and it went by so fast! next time its two hours. the place was clean and professional, they used hot stones and hot towels. will definitely be back!

I booked online and had a confirmation email. When I went for my appointment, I had to wait almost…read more10 minutes for someone to even come to the front desk. She seemed annoyed that I was even in the store. I was told that they weren't taking appointments that were booked online. She said I should have never been allowed to book online and that my confirmation email was not sufficient for my appointment. She refused my service and said I'd have to call later to book because she was busy and didn't have time to book me in person. I just smiled and said okay. I acted like her rudeness and lack of customer service was acceptable, but it most certainly was not. There are far too many day spas in the area for me to rebook with the rudest service I've ever had and any spa.

Usually very little wait time and really great haircuts. Never been disappointed. All the employees…read moreare great conversationalists and make the itchy experience enjoyable. I'm not one who actually knows what my haircut is called. When I'm here though, they are patient and always make sure they are giving me the cut i want. Also, on top of all the positives I've already mentioned, the store itself is almost always unbelievably clean! Never been in a hair cuttery or barbershop that keeps its floors this clean.

It's a nice looking salon. Everyone is very friendly and very professional. All new everything…read morethere so it feels very nice. I went for an eyebrow and lip wax. It's well priced, but I didn't feel like I was thoroughly waxed. There were a lot of spots missed. I'd probably look for a different place for waxing next time, but I've heard the hair cuts and hair styling is very good.

I went to the spa because it was recommended to me very highly rated…read more I was overly impressed with a professionalism the cleanliness and the true feeling that they weren't just there for the money that they really were interested and helping people with pain. I got the 90 minute deep tissue with a hot stone massage. Probably the first time in nearly a year that I was not in pain. They're very wonderful people and I haven't been back twice. Always the same atmosphere and service. Truly want to South Jersey's best kept secrets.

Great place, clean and friendly. Never have issue can usually fit you in. Nana and Jenny are both…read moreamazing. Great pressure and hit right where complaint is.

I am completely satisfied with this EWC in Sicklerville. My wax technician, Dani, is the quickest…read moreand best waxer they have. I have extremely thick hair and Dani made sure to make it as painless and as speedy as possible. She is extremely professional and a pleasure to chat with. I would HIGHLY recommend her, but just know that her appointments fill up quickly. This location is about 30 minutes from where I live but they will keep my business because of Dani. As for the rest of the staff, they have been nothing but respectful and cordial over the phone and in person.

Erika is amazing! Fast and efficient! The front desk staff is rude. They need to fix this. Just bad…read moreattitudes. Other than that always a great experience!