I honestly wish Yelp had a Zero star option available. I have never been treated so poorly by a staff in my entire life. After visiting with Dr Emami, he stated he was going to put a referral In for a specialist for myself. I made my appointment with the specialist for 6 weeks out, the day before my appointment I received a phone call from the specialists office. The phone call stated that they had not received a referral nor could they contact my physician. Thus I had to cancel my appointment. I was irritated and annoyed, but was understanding.
I called Dr Emamis office to try to resolve this issue, but was given nothing but an attitude from their receptionist. Multiple phone calls with no answers in sight, I decided to make an appointment with Dr Emami again to resolve this in person.
I then again had to visit Dr Emami and went through the same process, he promised It was a mishap and wouldn't happen again. I made yet another appointment with the specialist for 7 weeks out. On the week of my appointment I called Dr Emamis office to assure my referral was sent in. The office had still not sent anything in. I was again treated with disrespect by his staff.
His staff disregarded my medical concerns as if they were nothing at all. I was told It wasn't life threatening and that i would have to wait.
I decided to go into the office the day before my appointment to speak in person with Dr Emami. The receptionist Shayanna was extremely rude and yelling at me. She blatantly disrespected me and undermined my medical concerns.
I honestly do not know how this office can operate with such rude, ignorant and incompetent staffing.
I had to cancel my appointment yet again, and am currently on the search for an actual respectful primary care medical office.
DO NOT VISIT THIS OFFICE. read more