I highly recommend this company for their excellent work and professionalism. My apartment turned…read moreout exactly as I expected--very beautiful.

Jonah and the rest of the team at Pathway Home Painting and Improvements really knocked it out of…read morethe park on a project for me. Jonah came out to my home and really spent the time going over what I wanted done and made great recommendations on what to do as well as color and finish suggestions as well. We were super happy with the time he spent with us before the project and that made the whole job run super smoothly. When everything was painted Jonah came in and walked the entire project with us again to make sure that we were absolutely satisfied with the work that him and his team did. I have a very good eye for detail and can usually find a missed spot or two by contractors and I am proud to say that there was not a single spot that I could find that was not 100% perfect and believe me I tried. I am super glad that we chose a quality contractor at a fair price. I am itching for them to come out and stain my fence and pergola next.

Good quality work with great price and friendly service! They were in and out and very detailed!…read moreWould highly recommend them!

Great job on our garage floor!! Ross was very responsive and the crew was thorough, friendly, and…read moreput everything back as promised.

I would like to thank Greg, Kay and their wonderful staff for being so phenomenal to work with! I…read morewent to many other granite and marble stores before stopping in to Universal Marble & Granite and knew immediately that I had found "the one". Greg and Kay listened to what I was looking for and took me right to the quartz slabs that matched my vision. Their granite, marble & quartz are very high quality, very reasonably priced and have a quick turnaround in getting the templates made, fabricated in house and installed. I can't recommend Greg and Kay enough for being so patient with me and making this such an easy process. Choosing new countertops can be very stressful but they certainly made it easy, and they have definitely earned my business for life! Thank you so much Universal Marble & Granite. Michelle G

Exceptional Quality, Professional Service, and a Stunning…read moreFinal Result I cannot say enough great things about my experience with Universal Marble & Granite regarding my quartz countertops. From the very first consultation to the final installation, the entire process exceeded my expectations in every possible way. Greg Hoffman and his team demonstrated true professionalism - punctual, friendly, knowledgeable, and incredibly attentive to what I wanted for my space. During the selection process, they took the time to explain different quartz options, color variations, edge profiles, and maintenance tips, which made me feel confident in my decision. They never rushed me and genuinely cared about helping me choose something that fit both my style and budget. The showroom was well-organized, and the staff was patient as I evaluated multiple samples and asked more questions than I can count. Once I placed my order, communication remained excellent. I received updates at every stage- templating, fabrication, delivery and installation - so I always knew what to expect. The installers arrived on time, treated my home with care, and worked with impressive precision. Watching them fit each piece perfectly to match the grain was like watching true craftsmanship in action. The finished countertops are absolutely stunning!! The quartz has transformed my kitchen / bathroom into a space that feels modern, clean, and high-end! The seams are practically invisible, the polish is flawless, and the quality is obvious the moment you step into the room. Friends and family have already commented on how beautiful everything looks, and I honestly couldn't agree more! What really sets Universal Marble & Granite apart, though, is the pride they take in their work. It's rare to find a business that combines exceptional products with such a committed, customer-first approach. I truly feel like they went above and beyond to ensure I was happy every step of the way. If you are considering a hard-surface counter-top, I wholeheartedly recommend Universal Marble & Granite . They deliver top-tier materials, expert craftsmanship, and outstanding customer service. A solid five-star plus experience from beginning to end!!

Wish I could share in the lovely experience that the rest of these folks have had but unfortunately…read moremost of what I had was a lot of unresponsiveness. I was even told he would do the project on one of two days proposed and when I emailed him back with the specific day, out of the two he proposed, I never got a response. Even to this day he has yet to respond to me even after I messaged him about the lack of communication. The least he could have done would have been to message me back to let me know he wasn't going to be able to do the job. Thank you Mr. Kevin Krug for being so unresponsive as you probably saved me a lot of heartache if the quality of work is on par with you lack of communication. Would give 0 stars if I could.

"Excellent experience all around. Kevin and Liam are skilled builders that followed up throughout…read moreentire project. I was kept in the loop with all material and design decisions and the end product exceeded expectations. Compared to other companies I've used, I found that Charlestowne Workshop was responsive, patient, and helpful with the entire project. They thoroughly explained any situation or design concept until I was satisfied with the intended result. Importantly, they were upfront with all costs and scheduling. What started out as a simple screened in porch resulted in a beautifully crafted "addition" to our home that looks great. I would definitely use Charlestowne Workshop again, and would recommend them without reservation."

Quality and craftsmanship has gone into everything they've done for us! They listen as well as help…read moreyou through the process of creating the dream you want. We already have a new project we are discussing with them now and looking forward to seeing the end result!

We had high expectations for this fencing company based on their advertising of "all screw…read moreconstruction," but unfortunately our experience has been very disappointing. Less than three years after installation--and actually starting a little over two years in--our fence began separating. Upon closer inspection, it's clear that staples were used instead of screws in areas, which is not what was promised. This has led to premature failure and a fence that simply hasn't held up the way it should, especially considering the amount we invested. To be fair, we were initially satisfied with the overall look of the fence, even though the project took longer than originally communicated. We also followed all maintenance instructions provided. However, the structural issues have completely overshadowed that early satisfaction. What's been most frustrating is the lack of follow-through. When we initially reached out, the owner, Mike, said he would come take a look after returning from an international trip--but that was nearly six months ago. Since then, there has been no response to calls or texts from either me or my husband. Mike was very kind and personable, which makes this situation even more disappointing. While the customer service felt genuine at first, the lack of follow-up hasn't been fair to us as customers. For a company that charges premium prices and promotes quality craftsmanship, this level of durability and customer service is unacceptable. We expected better communication and accountability, especially for a product that hasn't even lasted three years. I would not recommend this company based on our experience. I have attached the original photo I sent Mike in November.

Absolutely amazing out the gate - no pun intended…read more Mike is wonderful. Down to earth, knows his craft, true professional and just a good person. Exactly the person you want working on this project. We brought him a specific design we liked and he created it and made it a reality. Even when there were some design issues with what we wanted, he took care of all the problems and left us with a stunning result. Very easy to work with. Hands down best prices in the area. Don't think twice - just call.

They responded quickly to our need for a small repair. We had water damage to a threshold and one…read moretile. They made sure to look for more water and fixed two other planks with water under them but which hadn't swollen yet. This prevented a future repair. A very professional move. Price was reasonable. We are very happy