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    Elmhurst Orthopaedics

    3.0 (4 reviews)
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    Hinsdale Orthopaedics - Hinsdale

    Hinsdale Orthopaedics - Hinsdale

    2.4(103 reviews)
    3.7 mi

    I took my mother to see Dr. Jason Shrouder-Henry and his team, and they were very accommodating and…read morenice. He recommended that my mom undergo an MRI before addressing her other concerns. Fortunately, they had an MRI available at another location. However, when I went to see the scheduler to schedule my mom's MRI, that was where we experienced the most disservice. The scheduler assisting us was Sara, and she was the most condescending, insulting, and arrogant person I have ever met. First, she called my mom's name, and I told my mom that I could speak on her behalf to get the appointment scheduled. Sara replied with an annoyed tone, "I need the patient. I have questions for her to answer." I explained that I handle all my mom's scheduling and that she gives me full consent to assist her. Sara responded, "Why do you know all her history?" So, I asked my mom to come up just to get it over with. Then, Sara asked if my mom spoke English, and my mom answered "Yes." Sara responded with an insulting look and said, "Do you speak English... WELL?" My mom pointed to me and said she would tell me if there was something she didn't understand. Then, Sara asked my mom what her primary language was, saying it was needed to arrange for a translator. She continued asking question after question, which both my mom and I answered. Afterward, Sara asked, in a condescending tone, "Are you going with her to the MRI appointment?" I said yes, and she replied, "Okay, because I don't know how good our translators are." Then, Sara said the earliest appointment she had available was on the 28th, which was a Friday. If that didn't work, she had Saturday available. I told her I would prefer Saturday, as I work Monday to Friday from 7 a.m. to 4 p.m. She responded in a condescending and insulting tone, "No, not Saturday. Erase that. She can only go Monday to Friday because she needs a translator." I explained that my mom understood the language, but Sara insisted, "No, she needs a translator. Forget I said Saturday. She cannot go on that day." I reminded her that I would be accompanying my mom, especially since she had asked if I was going, as she wasn't sure how good the translators were. Despite this, she insisted that my mom could not go on the Saturday appointment. I finally told her to forget it and that we would go with an outside provider who could accommodate us on a Saturday. I don't understand why my mom couldn't go on the Saturday appointment when I can translate for her. It wasn't my mom's first time having an MRI--she had previously had MRIs of her brain and neck. I don't understand why she was making such a big deal out of it. I thought Sara would help us make it work, but instead, we felt mistreated and insulted by her actions and words.

    My 1 year old had an injury, and I had to come with all 3 kiddos (under 4), and the waiting room…read morestaff was really nice to us and even offered the kids a sucker. Then, the nurse who took us back, was so smiley and accommodating to our large group. the radiologist who took the X-rays was so good with the kids while I had to help my 1 year old. Also, everyone got stickers! The doctor was so good with him, amd friendly! he explained the X-rays and gave us care instructions. We had a great experience, and I would recommend.

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    Kazan Robert P, MD

    Kazan Robert P, MD

    5.0(1 review)
    3.7 mi

    This is a very long time coming!!! i should have written this review 4 years ago. He may not even…read morebe practicing any longer. But if he is, and you have spinal issues, he's your man. He performs surgery out of Hinsdale Advocate Hospital which is an excellent hospital with an even more excellent staff. Prior to seeing Dr. Kazan, I was told by 4 different neurosurgeons, 2 at Duke and 2 at Northwestern, that I needed a triple cervical fusion. Obviously I didn't accept that or I would not have gone to 4 surgeons for an opinion. Dr. Kazan was finally recommended to me by a friend who seemed to have a similar issue with the same result that I had. Dr. Kazan looked at my MRI that all the other doctors looked at and said to me "you don't need fusions yet, you just have a bone spur." I guess it's about the money for many other surgeons!!! A week later I had my minimally invasive surgery. I had no pain after surgery in the hospital, no pain when I returned home and absolutely no pain since the surgery, which was 4-1/2 years ago. This doctor is all about doing the right thing, not about how much more money and notoriety he can achieve by performing an expensive, unnecessary procedure. I only wish he would be around the next 10 years for when I need another spinal surgery. I would go to no-one else but him.

    From the owner: West Suburban Neurosurgical Associates…read more The office is open Monday through Friday from 8:00 a.m. to 4:30 p.m. Our office staff is available during these hours to assist you. All office visits are by appointment only. Office hour in Hinsdale are Monday's 8:00am-2pm and Friday's 8:00am-2pm. Every effort is made to see all patients on a timely basis. If you need to cancel or reschedule your appointment, please call our office immediately so that we may accommodate your needs.

    Elmhurst Orthopaedics - orthopedists - Updated May 2026

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