This company was amazing. Best customer service ever not to mention the superior job. Yes it was expensive but worth every dime. We moved into a home that was previously owned by a pet owner so what happened was our pets urinated everywhere they smelled the previous pets. We have lots of carpet too. We had it cleaned by other companies but smell and stain came right back so to me that was just waste of my time and money. I called Chem Dry for a different appoach since all others did not work. The actual owner of the company came and gave me all my options from least aggressive to most aggressive cleaning. I purchased P.U.R.T which is Pet Urine Removal Treatment along with carpet cleaning. It is the most awesome product. My house smells amazing and carpet looks great. I have had carpet cleaned many years by many different companies in many different states and this by far has been THE BEST. While here I had them clean my rugs and tile in sunroom which was fantastic too. The company worked hard for a long while at my house and very considerate of my active children and things we had going around house. They actually moved furniture as they cleaned and just didn't clean around it!!!! I was guauranteed no smell and if after a good week I still had odor they would come back. My daughters room did have just a little odor compared to rest of house, but her room was also worse than any other place. They came right back out the following week to take care of it and worked into my schedule not their schedule. I will never us another company or type of cleaning again. Very knowledgable about the service they provide. Can't wait to have them back in future to clean my leather and fabric upholstered furniture. Be very patient with P.U.R.T cleaning - the longer it dries the better. Thank you Chem Dry of Sebastian County. I no longer want to pull up the expensive carpet in my home due to pet accidents, allergens, and bacteria. read more

Great Job!! We are moving into a house that had a large dog. I couldn't be in the house for every long without starting to get a headache. I'm allergic to pets. My husband said it smelled funny. When I called ChemDry, I told Maria we could not move anything to the new house without it being cleaned. She sent the manager out that evening. We had already used the black light ourselves. (Walmart has a black light flash light for about 10.00.) My husband and the manager went around the house discussing what needed to be done. We had them clean and seal the tile, clean and polish the laminate flooring, clean and spot treat the carpets, clean and polish the kitchen granite. They were their from 5:30pm to almost Midnight. They used their own electric and water. The dirty water was collected in their tank. That means our utilities didn't take a hit on our budget. The house looked amazing when they were finished. Two days later a grandson came to the house for the first time. As he's walking in the door and commented how good the house smelled. The amount of dog hair and people fluids we didn't realize are in our house... it will make us think again about moving into a house that hasn't been professionally cleaned. They were very professional, cleaned up after themselves and except for the clean shiny floors in the house and the wonderful clean smell, you'd never know they had been there. We agreed on a price and they stuck to it. We are very happy with the results and service! Thank you very much for making our new house livable!! read more

I think I can safely now recommend Chem-Dry of Crawford and Sebastian County (Elmer Reyes) as the area "Experts" on Saltillo tile restoration and maintenance. Elmer and his crew (especially Saul) went above and beyond to restore my severely damaged Saltillo tile back to the beautiful natural stone look that we loved so much when we first installed it 20 years ago. But more important to me was Elmer's commitment to finish the job to my satisfaction. There were some bumps in the road, as far as the tile not cooperating, but Elmer and Saul were committed to solve the issues and tried really hard to keep my stress level low...not always successful at that part. If you ever need any type of cleaning project done...carpets, siding, stone, tile, grout...this is the company you need to contact. Also important to note that I never hesitated to have them in my home when I was not there. They were honest, incredibly well mannered and wanted what was best for their client. Can't beat that kind of service! read more

There is no one else that I would trust with my home and my money. I can always trust Elmer to tell me what is best for my family situation and home- not what is best for his pocketbook! He has unbeatable prices for the service they offer. His crew is especially professional, honest, respectful, helpful, kind, and I could go on and on. My floors always, always, ALWAYS come out looking better than I think is possible....especially with the messes that come with 3 dogs and 3 kiddos- two of which are B-O-Y-S!!!! I cannot ever imagine anyone being unhappy with Elmer and his crew. Elmer is a reasonable, honest, ethical, and Christian man who I believe to run the best floor cleaning services around!! read more

If you know me you know I have 3 male toy poodles and 1 female. Over the last couple of years "training" has been difficult. Our carpets looked and smelled awful. ChemDry came to my residence at our scheduled time. They used a special light to show the worst areas. They explained what needed to be done, how long the process would take, and how to prevent the major problems from coming back. Their friendly, gracious manor made me feel comfortable while they worked in my home. When they were finished the carpets looked better than I could have imagined. Thank you Chem-Dry for your hard work. read more

THANK YOU, Elmer and Chem-Dry! This team went above and beyond to help out the Cancer Support House. They cleaned our facility from top to bottom as well as some of the upholstery throughout the house. The greatest part is that their work was made as a donation to the Cancer Support House... WOW! Thank you, thank you, thank you! read more

Glad to have found this company! My carpet really needed the tlc! I appreciated the owner coming to the jobsite, and getting the UV/Blue Light educational moment to identify problem areas. It's important to me to support businesses who demonstrate integrity and hard work! Will definitely use them again! read more

I highly recommend Chem-Dry of Crawford & Sebastian County. Elmer and his crew always work with me and my busy schedule on a time to clean my carpets. Elmer even got a black ink spot out of my carpet and comforter. My carpets look new! I give Chem-Dry 5 Stars for a Great Job well done! Thanks Elmer! read more

Borderline-magical! You've had your car detailed? With these folks, I've had my house detailed! They made 20-year-old tile floors (inside and outside) look like they were just laid - and did a fantastic job on my hardwood floors as well. These people are CRAFTSMEN. I wouldn't go anywhere else. read more

AMAZING!! I had an amazing time talking to the two men that came to my house. They have great customer service and are very hard working! My house already smells better and look better and they havent even left yet! Thank you Chemdry!I highly recommend them to anyone and everyone! read more

The owner and his team did a great job. I had pet stains that needed extra attention and I was quoted up-front what the additional fee would be. There were no surprises. I have used them for years and have been pleased each time. They are very friendly and professional. I highly recommend. read more

Elmer does AMAZING work, and so professional!!! My 3 pound dog has done a number on my carpets and Elmer made them look brand new I am picky and hard on businesses at times, but I know I will be definitely using this guy next time! Keep up the good work Elmer your one of a kind friend:) read more

They have my commercial and residential business, they are always reliable, fast and on time., They do a great job and leave me highly satisfied with my floors. Very friendly and courteous, I highly recommend them. Sincerely, Denise read more

Elmer and his team are absolutely amazing. I've used them for years, and I will never use anyone else ever again. They're clean, thorough, and completely professional. Thank you for once again making my house look and smell amazing! read more

This company is great! Elmer and his crew came out to clean our carpets and they were amazing! They were polite and courteous and the best thing is they were great about interacting with our kiddos! The price can't be beat! read more

Elmer & his crew are awesome! They are the nicest people ever... & so professional! My carpets & floors are nice & clean... & the house smells wonderful! I am thrilled... a job well done! I am a customer forever! read more

They did a fantastic job on our carpet, and it turned out AMAZING! They were so good to our children too! Thank you so much guys!!

If you want your carpet or tiles cleaned, you can depend on Chem dry. They surely goes for customer satisfaction.

Beautiful job! Thanks guys. They did my house in an hour and did a wonderful job. The carpets smell terrific!