We used them to install new carpet in our living room and hallway. The Carpet started coming loose…read morefrom the seams and in places along the tack strips. After just a month. We contacted them multiple times including going back in person and they said they would have someone come out to fix it, but no one ever showed up. These people will look you in the eye and flat out lie to you. I would never advise anyone to use them because they are not honest people at all.

This family owned business exceeded my expectations. Very pleasant salespeople and installers,…read more knowledgeable about their product. and very patient with all the questions we had. Everything was ordered and installed as promised and on time. I will definitely use them again.

We hired them to clean the ductwork in our home. Very professional and polite. Answered all of our…read morequestions thoroughly. Overall a great job which will help reduce our dust and allergies. Highly recommended.

If you are looking for that ~sweet sweet air~ LOOK NO…read moreFURTHER! They might do oder and mold removal, but the hardest thing to remove is their mark of quality. They are LITERALLY Environmental Indoor Specialist ! and their services are just as professional as that title sounds. As a homebody with sensitive respiratory issues I highly recommend their comprehensive approach to improving health in the home. They're basically #AirDoctors. There was a notable difference in air quality after they sanitized the airways in my home. NO MORE MOLD AND STINKIES! This was not a surface level job, it's really gone now! -$$ If you're on the fence about getting a quote from these guys, consider it an essential self care purchase. I can't tell you what a delight it is to have air that doesn't hurt. BONUS ROUND: workman etiquette 10/10 These are the guys you don't worry about being in your house. -Time Is of Essence: they don't just say they'll "get back to you" or constantly reschedule and run late. You won't get treated like an afterthought by this company. I felt prioritized and the paperwork went smooth as a first time client. ANYWAY THANK YOU MIKE! As long as we are dependent on air, I'll be going back to McMahon's for improving each breath one service at a time. :)

Terrible business would not recommend .I think they just set around and done nothing .read more

Completely unsatisfactory!! I hired Custom Maid's to come in and clean an empty house before…read moreputting it on the market. Now to be fair, the house has been unoccupied for quite some time. They sent two ladies to clean. They worked on the house for seven hours and at the end of the day the house was still not completely cleaned. They want you to sign off on a form that says you're satisfied but as we all know, it's not till you can take my God seriously time and look through everything that you start finding all the areas that was missed. I also had to pay for the time that one employee took cigarette breaks. When I brought to the intention of management that it was not completely cleaned for the amount of time and money they were charging me, which was over $1200. Beth was very argumentative and only wanted to know if I had read and signed the paper that said I was satisfied. I asked if someone could come out and complete the work and was told that it would be an additional charge. I'm sad to say that I would not recommend this company. Any company that has business practices like that and doesn't make any attempt whatsoever to rectify a situation in any form, I cannot recommend! I'm going to post a couple pictures just to show a sampling of their caliber of work

This family business is excellent. Mr. McMahon called me to schedule and kept me updated when it…read morechanged slightly. I was impressed by his customer service skills. From start to finish I could tell our home was in expert hands. They handled the duct cleaning professionally and took care of all the loose ends, especially the debris. They gave me follow up instructions and I appreciated their advice. I would heartily recommend this business to anyone. They specialize in many different areas. Please look them up when you need professional done right.

Great service cleaning my Chimney..they were quick, thorough and very reasonable price..read more

The flooring was good but the service after the sale was terrible. There was bad communication…read morewhen it came to billing. They were so insulting And offensive. We will never go back.

What a great company. Not only is this a group of friendly hard-working professionals, their prices…read moreare quite fair. We had some work done and were very happy with the crew (all great great people) and the final product. Thanks for being there for us, guys!!! We will be back for more floor!

Very knowledgeable of proper cleaning techniques and carpet care. Tested for colorfastness on one…read moreof our wool area rugs and treated stains and high traffic dirt from family room, carpet looks brand new! Level 2 cleaning in heavily dog-soiled room looks and smells great now. Highly recommend and will be using Pristine Pals for ALL our carpet and upholstery cleaning. Thank you, Malik for your excellent service!

after trying out several cleaning services I have found the best! This husband and wife team are…read morehonest, trustworthy and hands-down the most thorough. It is an absolute joy to walk into our home after they have cleaned. They deep- clean beyond my expectations and I cannot recommend them enough. They met with us in our home and discussed our needs and have delivered above and beyond on every promise. Very, VERY happy with this service!

On time for initial quote and cleaning services. Very friendly couple, did a great job! I highly…read morerecommend their services.

Great service in a quick manner with respectful and pleasant staff. I highly recommend!!!read more

In reading through the other reviews, I'm glad so many of you have had positive experiences. I wish…read moreI could say the same. Service Master was retained by the insurance company after my parents' house fire. Chris assured us everything would be taken care of in a timely fashion. Shortly after his crew of one began the process of packing up my parents' possessions, a flooding situation in a nearby town took Chris and his "crew" to that area to drum up new business. In the meantime, rains continued to fall into the hole in the roof and each day my parents lost more and more of their belongings from water damage and the mold that began growing. Time after time, my parents were given excuses as to why no one was working in their house (covid, employees quitting, lack of space in the warehouse, etc.) and day after day they saw a little more of their home dissipate. It was heart-breaking. When Chris's one employee was able to finish the packing process, his movers came in to complete the task of loading and moving everything to their warehouse. Being a young crew, they cared little about the possessions of others and broke a 100+ year old piece of furniture. How do I know it was SM? This piece was in a room untouched by flames or water and was intact when we turned the house over to SM. Once the house was restored and SM made their delivery we found other casualties. Many of Mom's figurines and other fragile items were either chipped or cracked. All of these were items we had packed ourselves but, for reasons unknown, SM unpacked everything in their warehouse. Apparently they unpack everyone's possessions for a cleaning/ozone procedure. From what has been returned, they obviously unpack everyone's possessions at the same time. Several boxes had items that did not belong to our family. Several family heirlooms and antiques are now missing and we figure are lost for good. With all these problems and faults, SM is offering absolutely NO apology or financial compensation. Chris desperately needs assistance and training in order to provide better service to his customers and accept full responsibility for the damage his employees cause. The Ft. Smith, AR branch of Service Master is one I would NEVER recommend to others.