Very knowledgeable of proper cleaning techniques and carpet care. Tested for colorfastness on one…read moreof our wool area rugs and treated stains and high traffic dirt from family room, carpet looks brand new! Level 2 cleaning in heavily dog-soiled room looks and smells great now. Highly recommend and will be using Pristine Pals for ALL our carpet and upholstery cleaning. Thank you, Malik for your excellent service!

From the owner: Arkansas Floor and Upholstery Care is one of the only companies in Fort Smith that offers full…read moresubmersion hand wash rug cleaning. Wool, silk, cotton, rayon, and other fine fabrics can be easily ruined by improper cleaning techniques. Our experts are trained to identify fabrics, and are equipped with the proper cleaning agents and equipment to clean all of them. Schedule a free estimate now by calling the number below. 📞 479-353-3015

Everything went well with premier carpet cleaning .. he was…read moreon time very friendly awesome personality hard worker and he polished up my whole upstairs and my staircase making my carpets look brand new... Quality company and I would highly recommend to anyone that needs their carpets done..

If you are looking for someone amazing to do your carpets and furniture call Premier. My floors…read morelook so good my furniture is great and best of all my house smells amazing after they were finished. No more dirty carpet and pet smells. They show up when they say they will do a fabulous job and are super reasonably priced. I can honestly say I will be a life long customer. They truly do amazing work because my carpet is very old and looks so refreshed again.

The staff was on time and professional. They move the furniture, they were efficient and fast. We…read morewere pleasantly surprised at how much brighter the house looked. We will use them again.

I called this company out because I spilled a drink into my carpet that would not come out. I tried…read morefor days with no result with this large, red stain. The guy came out and was very knowledgeable. I thought I was looking at some type of magic trick as he used the exact right chemicals and know-how to simply make the stain disappear. It was hard to believe what I was seeing! I don't know what happen with the other person that left a review here, but the prices were very reasonable and they kept to them just as they said they would. I'm extremely happy. I plan to have my carpets professionally cleaned in the spring and I would definitely be calling this company. Once again, the guy that came out was a professional, he really knew what he was doing. If I could get more stars I definitely would!!!

They quoted me one price, then when I tried to schedule the appointment, they said oops, they…read moreoverlooked that there's a minimum charge so it's actually $15 higher. They wouldn't honor the original quote - the second message said the price went up since their first quote 4 days ago. Different prices, different reasons...I'm feeling like there would be more negative surprises down the road. Definitely not hiring them. Feels like a scam.

From the owner: Oxi Fresh Carpet Cleaning in Fort Smith, AR is a deep cleaning, fast-drying, eco-friendly carpet…read morecleaner. Our modern methods and safe but powerful solutions can erase years of dirt and tough spots, leaving your home‚Ã"ôs floors refreshed and revitalized. Our green carpet cleanings are safe for kids and pets, leave no sticky residue, and have a fast one-hour dry time. With our standards of excellence, we wouldn‚Ã"ôt accept anything less! Oxi Fresh Carpet Cleaning in Fort Smith, AR is proud to offer: - Carpet Cleaning - Upholstery Cleaning - Tile and Grout Cleaning - Wood Floor Cleaning - Commercial Cleaning - Pet Urine Treatment - Total Odor Control

I had Stanely Steemer come out to clean a couch and a large carpet I had purchased from Haverty's…read more They were both about one year old and CLEAN. We just wanted to start a schedule where they were cleaned once a year to keep them nice. I spent over $1,400 on the carpet. They ruined it. The couch was fine and no damage was done. The less than one year old rug was destroyed. I even called them with the info on the tag to explain what it was made out of first and they said no problem. Since it was winter they took my rug to the shop and then forget about me. Weeks passed and when I called to ask if they were ever going to bring it back they said yes and brought me back a still damp rug. After walking on it for few days it became dingy, dirty and crushed. They came back out for a redo in my driveway and it looked a bit better but it was destroyed. 6 months later I am still upset every time I pass my rug and wanted to warn others to make sure it comes back dry as I have learned a very expensive lesson.

I'm much happier that 2 other guys came and redid my carpets. Made me feel heard. The…read more Quality Control man did everything I expected from a quality company

I have used these guys for years. I have them come about every six months and they do a great job…read more I have tried others but once I used Sears, I stuck with them. They are on time and do good work. If you watch the paper, you can get great deals on price. They will move all the big furniture for you and clean under it, which is a big help. They usually work in teams of two people so they are in and out pretty quick.

My husband and I were Hailey's first customers. We were pleased that she was such an efficient…read morehouse cleaner with a pleasant personality. She even performed some special errands for us. Then something changed. Before her pregnancy, over a period of months, she started to miss her appointed days to come clean our home. Later on, when she announced her pregnancy we had all discussed her plan for maternity leave and were in agreement. Then all of a sudden Hailey stopped coming. She quit us via text without any explanation. We were shocked because we had loved on this girl and treated her like family. Prayed with her and for her. I am very sad it ended with her like this. As an aside, we did talk about salvation through Jesus Christ and I gave her a gospel tract and encouraged her to buy a Bible. I'm sad that Hailey misunderstood what I was saying about adoption by God for salvation, because it's so important. Since I have brain damage, communication is really hard for me. Hailey remains in my prayers. All things are possible with God.

I hired Hailey 2 years ago. Her first six months were great. Positives: she does a good job…read morecleaning.  Her rates are average. Not a bargain, not overcharging. I overpaid her on numerous occasions. Like I said, the first 6 months were fine. She came every other week. By the spring of 25 the excuses started. The first was she canceled because she thought she had a herniated disc. By summer of 25, the excuses came about once every 2 months. Car problems, cold, straight cancellation with no reason, Air Conditioning problems - you get the picture. I hadher working 2 days a week for about 6 months (cooking on Wednesday and then cleaning on Friday). She started to use that as, can't be here this day but will cook and clean on Friday. OK? It wasn't but I let it slide. Then she found out she was pregnanton May 22. Things went downhill immediately. She was canceling appointments regularly. I had a face to face with her, and she laid out her strategic plan for cleaning until late October when she would have a "friend" take over for 6 months while she was on maternity leave. I agreed with the provision that she bring the "friend" over to meet us in August. She did not have a "friend". Hailey looked up someone on the internet with good reviews and recruited her to take her place. She had never met her but represented her as a friend she knew. She kept giving excuses and we got one cleaning in 2 months.  So, the bad: Haley lied to my face about numerous things. She is emotionally manipulative and unstable. She has a victim mentality and a vindictive streak and was unnecessarily rude and cruel to my wife in some comments. Her many emotional problems affecther reliability, and that means she won't think twice about ghosting you and telling you it's your fault. I will patiently wait for her reply to this review. Believe me, I only scratched the surface. If her reply to this is an attack mode or denial, I can publish a website and link all the pertinent exchanges. Bottom line - I wish I got the chance to fire her face to face. Maybe you will be luckier than I was. Notice all her positive reviews are well over a year old.