Horrible, rude and poor work quality. We had Elmer replace some wood panels that were old and rotting in our foyer. He cleaned out some of the rotting portion of the wood towards the front, then covered up the rotten wood in the back with a veneer instead of cleaning out the rotten back there. My mother saw this but doesn't speak English so she went to ask my dad to translate. When my dad asked about it, Elmer had already covered it up and refused to open it back up even though he had a powerdrill and it would've taken 5 seconds to show him. Elmer was incredibly rude and said "do it yourself then!" and pointed at a hammer. My parents were extremely taken aback since they're both elderly and his strong reaction seemingly came out of nowhere. I couldn't be there at the time but was furious to hear about this as he clearly tried to take advantage of my elderly parents and probably wouldn't have acted this way towards me. They were quite scared and simply left him alone and paid him when he ended. He then said to my father that he made $400 for a half hour job that morning. I guess that's his way of saying that he gave us a good deal?? We still have the rotting wood in the back now. Horrible experience. Unethical and rude and will try to take advantage of vulnerable customers. Beware. read more