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Elm Tree Health

5.0 (1 review)
Closed • 8:00 am - 5:00 pm

Services - Elm Tree Health

Tree care services

Tree removal

Elm Tree Health Photos

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6 years ago

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Tree-B-Gone of Green Bay

Tree-B-Gone of Green Bay

(4 reviews)

They were fast, had all the necessary machinery, and even helped with a wasp nest the day before,…read morewhich I appreciated. However, while grinding the stump, they cut through our buried pet fence wire and didn't mention it until we brought it up. I would have liked them to ask upfront if we had anything buried before starting the job -- especially since we have a pet fence sign in the yard, and I believe the wire was marked. After my review, I received responses from Jason and Chad. I've since spoken with numerous people, all of whom said they should have asked about underground systems before starting. Chad disagreed and pointed to the fine print stating it's the homeowner's responsibility to inform them. Here's how I see it: * Homeowner's part: Yes, it's our responsibility to mention private underground lines, but most homeowners don't think of things like pet fences unless they're asked. * Contractor's part: As professionals doing below-surface work, it's standard due diligence to ask about buried systems that won't be marked by 811. Not asking at all shows a lack of care, and they've likely run into this scenario before. In my opinion, this was a shared responsibility, not solely mine. A reasonable contractor would at least acknowledge the mistake and possibly offer to help with repairs, especially if the fix is minor. Overall: 2 stars -- Some good, some bad, but the post work communication left a sour taste.

Rude - both on phone and in person. When I called to complain they lied about the encounter where…read moreservice person was borderline abusive. Do NOT use this service

Elm Tree Health - treeservices - Updated May 2026

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